Troubleshooting - Motorola DCT5100 User Manual

TROUBLESHOOTING

Before calling your service provider, review the troubleshooting guide. This information is to help you quickly solve a problem. If
your problem still exists, contact your service provider.
Problem
No sound
No picture
Cause
Accidentally pressed on the
MUTE
remote control.
The stereo is tuned to the wrong
entertainment component.
You are watching TV using your
VCR, and your VCR is off.
Cable signal may not be reaching
your home.
Possible Solution
Press on the remote control to restore the volume level.
MUTE
Check that the stereo is looking at the proper input source.
Turn your VCR on.
Check to be sure that all cables are connected properly and that
your TV is tuned to the cable channel 3 or 4. Hand-tighten the
cable connections if necessary.
If connected through the baseband RCA video connection, make
sure the cables are connected properly.
If you are watching TV using your VCR, be sure your VCR is on.
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