Planet IKVM-8020 User Manual

8-port combo kvm over ip switch
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IKVM-8020
IKVM-8020
ademarks
ademarks
Copyright © PLANET Technology Corp. 2012.
Copyright © PLANET Technology Corp. 2012.
Contents subject to revise without prior notice.
Contents subject to revise without prior notice.
PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their
PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their
respective owners.
respective owners.
Disclaimer
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and
PLANET Technology does not warrant that the hardware will work properly in all environments and
applications, and makes no warranty and representation, either implied or expressed, with respect to the
applications, and makes no warranty and representation, either implied or expressed, with respect to the
quality, performance, merchantability, or fitness for a particular purpose.
quality, performance, merchantability, or fitness for a par
PLANET has made every effort to ensure that this User's Manual is accurate; PLANET disclaims liability for
PLANET has made every effort to ensure that this User
any inaccuracies or omissions that may have occurred.
any inaccuracies or omissions that may have occurred.
Information in this User's Manual is subject to change without notice and does not represent a commitment on
Information in this User's Manual is subject to change wi
the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this
the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this
User's Manual. PLANET makes no commitment to update
User's Manual. PLANET makes no commitment to update or keep current the information in this User's
Manual, and reserves the right to make improvements to this User's Manual and/or to the products described
Manual, and reserves the right to make improvements to this User's Manual and/or to the products described
in this User's Manual, at any time without notice.
in this User's Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your
comments and suggestions.
comments and suggestions.
FCC Warning
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the Instruction
and can radiate radio frequency energy and, if not installed and used in accordance with the Instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
his own expense.
CE Mark Warning
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
the user may be required to take adequate measures.
Revision
Revision
PLANET 8-Port IP KVM Switch User's Manual
PLANET 8-Port IP KVM Switch User's Manual
For Model: IKVM-8020
For Model: IKVM-8020
Revision: 1.0
Revision: 1.0
Part No.: EM-IKVM8020
Part No.: EM-IKVM8020
8/16-Port IP KVM Switch
ticular purpose.
8-Port Combo KVM Over
's Manual is accurate; PLANET disclaims l
IP Switch
thout notice and d
oes not represent a commitment on
IKVM-8020
or keep current
the information in this User's

KVM Switch

iability for

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Table of Contents
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Summary of Contents for Planet IKVM-8020

  • Page 1: Kvm Switch

    Contents subject to revise without prior notice. Contents subject to revise without prior notice. PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their respective owners.
  • Page 2 IKVM-8020 Copyright Copyright © 2013 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Revision User’s Manual for PLANET 8-Port Combo KVM over IP switch Model: IKVM-8020 Rev: 1.00 (January.2013) Part No. EM-IKVM-8020...
  • Page 4: Table Of Contents

    8-port Combo KVM Over IP Switch IKVM-8020 Table of Contents CHAPTER 1 INRODUCTION .............................5 1.1 Features..................................7 1.2 Package Contents..............................7 1.3 Technical Specifications ............................8 CHAPTER 2 INSTALLATION.............................9 2.1 System Requirements ..............................9 2.2 Cable Diagrams ...............................9 2.3 Product Details ..............................10 2.4 Hardware Installation.............................11 2.5 Cascade Chain Connection Diagram ........................13...
  • Page 5: Chapter 1 Inroduction

    110MHz, therefore, the remote VGA resolution can up to 1600 x 1200 video resolutions. User can connect up to 8 PCs to the IKVM-8020. The IKVM-8020 also fully supports various models of PS/2 and USB mice manufactured by Logitech, Microsoft and IBM as well as compatible PS/2 and USB mice of other brands.
  • Page 6 IKVM-8020 to multiple KVM-810 or KVM-1610, and manage this KVM chain with one single IP. The IKVM-8020 is the ideal choice for those users who want to maintain their PC system at office or home 24/7.
  • Page 7: Features

    8-port Combo KVM Over IP Switch IKVM-8020 1.1 Features Hardware 19” rack mount 1U size design LED display for easy status monitoring Built-in one extra daisy chain port to cascade with KVM-810 and KVM-1610 High Video Resolution up to 1920 x 1440 (local side) or 1600 x 1200 (remote side) Supports hot plug;...
  • Page 8: Technical Specifications

    8-port Combo KVM Over IP Switch IKVM-8020 1.3 Technical Specifications Model IKVM-8020 Hardware Interface PC Port Host Connectors HDDB 15-pin x 8 (all female type) USB keyboard port & USB mouse port Local Console Connectors PS/2 keyboard port & PS/2 mouse port...
  • Page 9: Chapter 2 Installation

    8-port Combo KVM Over IP Switch IKVM-8020 Storage temperature: -20 ~ 60 Degree C Relative humanity: 0 ~ 80% (non-condensing) Power Requirement 12V DC, 1.5A Electromagnetic Compatibility FCC, CE CHAPTER 2 INSTALLATION 2.1 System Requirements IKVM-8020 Description 8-Port Combo KVM Switch...
  • Page 10: Product Details

    8-port Combo KVM Over IP Switch IKVM-8020 VGA Cable: HDB15 pin Male to Male PS2 to DB9 adapter: (Optional) Mini Din 6 pin Female to DB 9 pin Female 2.3 Product Details Front panel Description LEDs Color Power Blue A blue light indicates that the KVM is operating.
  • Page 11: Hardware Installation

    8-port Combo KVM Over IP Switch IKVM-8020 Port Description Install the cable connected to a PC here. ♦In the Master KVM, connect the monitor, keyboard and mouse Console here. ♦In the Slave KVM, connect the cable come from the Master CPU port here.
  • Page 12 8-port Combo KVM Over IP Switch IKVM-8020 The rear side of PC Step 6 Check Again Double-check all of the connections. You can check the color of keyboard and mouse connector to make sure the keyboard and mouse cables go to the correct ports.
  • Page 13: Cascade Chain Connection Diagram

    8-port Combo KVM Over IP Switch IKVM-8020 2.5 Cascade Chain Connection Diagram Step 1 Rack Installation Find a convenient place to put your KVM Switch. Its 19” rack mount form factor makes it ideal stackable on 19” rack. When stacking to a rack, attach the included brackets to the sides of the KVM Switch.
  • Page 14 8-port Combo KVM Over IP Switch IKVM-8020 Step 6 Connecting VGA/Mouse/Keyboard port of PC(s) to the KVM Switch Install the Master KVM to the 3-in-1 cable (same as the cable for connecting the KVM to the PC) in the middle of the Slave KVMs.
  • Page 15: Chapter 3 Operations

    8-port Combo KVM Over IP Switch IKVM-8020 CHAPTER 3 Operations 3.1 Manual Key It is the simplest switching method. You just need to press the Port Selection Switch on the front panel of the KVM. The Selection LED (Red) is on, indicating that you are switching to the corresponding port.
  • Page 16 8-port Combo KVM Over IP Switch IKVM-8020 Start Press the NumLock twice or the Port Selection Switches 1 and 2 on the panel to enter the OSD. If you have modified the Hot Key for starting the OSD and are unable to...
  • Page 17: Kvm Name

    8-port Combo KVM Over IP Switch IKVM-8020 Switch Menu Master List 03-04:Mail Ser 4 LIST: MASTER NAME ● Admin ♁ ● Θ ● Mail Group Ο Press Θ Enter ● Peter ♁ ● Web Group Ο ● Data Group Ο...
  • Page 18 8-port Combo KVM Over IP Switch IKVM-8020 2. This field shows the list of the Master KVM or a certain set of Slave KVM currently displayed on the OSD. We recommend you to give a name to the Slave KVM, or else the display after LIST: will be blank.
  • Page 19 8-port Combo KVM Over IP Switch IKVM-8020 Selection BAR: It shows the selection bar (Green); you can use the ↑↓ keys on the board to move the selection bar, and the situated position indicates the selected target for giving instructions. For example, if the selection bar points at C#05 and you press Enter, then the system will switch to that particular PC or press the “Space BAR”...
  • Page 20 8-port Combo KVM Over IP Switch IKVM-8020 System Setting Menu System Setting Channel Display Mode Full Channel Display Tim 5 Sec Auto Scan Time 5 Sec OSD Entry Hot Key Number Lock Hot Key Switching Mouse Clicking Beeper Sound Offline Skip...
  • Page 21 8-port Combo KVM Over IP Switch IKVM-8020 Item Description Default Other Selection For Port Switching, Auto Scan and OSD Channel Display Number, Close, the Monitor will show the Channel Full Mode Name information and mode selection. It shows the time for displaying channel...
  • Page 22 8-port Combo KVM Over IP Switch IKVM-8020 Information; It provides the model name and F/W version information, which is helpful for users to understand the updated version. OSD Position; you can enter the OSD position to make adjustments; we recommend you to unify the resolution for all computer display mode, and use this function again to adjust the OSD position.
  • Page 23 8-port Combo KVM Over IP Switch IKVM-8020 Security Mode: Switch the Security Level from “None” to “Low” in the System Setting, and enter your Password (“A~Z”, “0~9”, a maximum of 12 characters), and the security will be effective after you confirm the Password. The use of the Console Lock Time is to set the time to enter a security mode after the keyboard and mouse has idled for a predetermined time.
  • Page 24: Chapter 4 Remote Usage

    Ethernet port. The following interfaces are supported: HTTP/HTTPS The IKVM-8020 can be entirely managed using a standard web browser. You can access the IKVM-8020 using the insecure HTTP protocol, or using the encrypted HTTPS protocol. Whenever possible, use HTTPS.
  • Page 25: Login And Logout

    Your web browser has to accept cookies, or else login is not possible. Launch your web browser. Direct it to the address of your IKVM-8020, which you configured during the initial configuration. The address used might be a plain IP address or a host and domain name, in the case where you have given your IKVM-8020 a symbolic name in the DNS.
  • Page 26 Note: Please change the super user password immediately after the first time login successfully. Not changing the pass phrase for the super user is a severe security risk and might result in unauthorized access to the IKVM-8020 and to the host system including all possible consequences!
  • Page 27: Logout

    Warning: If there is no activity for half an hour, the IKVM-8020 will log you out, automatically. A click on one of the links will bring you back to the login screen.
  • Page 28: Remote Console Control Bar

    If the video display is of bad quality or distorted in some way, press this button and wait a few seconds while the IKVM-8020 tries to adjust itself for the best possible video Auto Adjust Button quality.
  • Page 29 8-port Combo KVM Over IP Switch IKVM-8020 (where remote and local mouse pointers are visible and need Mode to be synchronized). Single mouse mode is only available if using SUN JVM 1.5 or higher. Click on this button, an Options menu will appear: A short description of the options follows.
  • Page 30 8-port Combo KVM Over IP Switch IKVM-8020 Scaling Allow you to scale down the Remote Console. You can still use both mouse and keyboard; however the scaling algorithm will not preserve all display details...
  • Page 31 Remote Console. The number of available shapes depends on the Java Virtual Machine; a version of 1.2 or higher offers the full list. Video Settings Opens a panel for changing the IKVM-8020 video settings.
  • Page 32: Soft Keyboard

    8-port Combo KVM Over IP Switch IKVM-8020 Controls Description Brightness Controls the brightness of the picture. Contrast Controls the contrast of the picture. Defines the horizontal frequency for a video line and depends on the video mode. Different video card types may require different values here. The default settings...
  • Page 33: Remote Console Status Line

    8-port Combo KVM Over IP Switch IKVM-8020 Local Keyboard Used to change the language mapping of your browser machine running the Remote Console Applet. Normally, the applet determines the correct value automatically. However, depending on your particular JVM and your browser settings this is not always possible.
  • Page 34: Chapter 5 Menu Options

    The Remote Console is the redirected screen, keyboard and mouse of the remote host system that IP-KVM controls. The Remote Console window is a Java Applet that tries to establish its own TCP connection to the IKVM-8020. Starting the Remote Console opens a new window displays screen movement of host system, with its size automatically adjusted to optimum.
  • Page 35: Remote Wakeup

    IKVM-8020 5.1.3 Remote Wakeup The IKVM-8020 provides the remote power wakeup function, which can remotely wake up the sleeping computer. With this feature, the computers that are not in use for now can be shut down and remotely wake up the computer when want to use it,...
  • Page 36 8-port Combo KVM Over IP Switch IKVM-8020 Settings on target computer: In order to be waked up, some settings have to be done on the target computer: BIOS setting: Have the wake up function in BIOS Enabled Note: the naming in BIOS varies depending on the BIOS type; it may be Wake On LAN/PME, PME Event Wake Up, or Power On By PCI Device.
  • Page 37 8-port Combo KVM Over IP Switch IKVM-8020 Make sure the following two items are selected.
  • Page 38: Virtual Media

    5.2 Virtual Media The IKVM-8020 provides a powerful capability called Virtual Media (or Virtual Disk). Using the USB port, the IKVM-8020 can present either a local floppy disk image or a redirected remote CD/DVD-ROM image to the target computer. This can allow system recovery in conditions as bad as having local disks down and no primary network connection.
  • Page 39: Drive Redirection

    8-port Combo KVM Over IP Switch IKVM-8020 5.2.1 Drive Redirection The Drive Redirection is another possibility to use a virtual disc drive on the remote computer. With Drive Redirection you do not have to use an image file but may work with a drive from your local computer on the remote machine.
  • Page 40: Virtual Drive

    8-port Combo KVM Over IP Switch IKVM-8020 5.2.2 Virtual Drive Set this option to disable the mass storage emulation (and hide the virtual drive) if not mounting an image file or drive to the host system. To set this option, press the button “Apply”.
  • Page 41 8-port Combo KVM Over IP Switch IKVM-8020 System Setting Share host The server name or its IP address (the PC that shares out the image file). On Windows 95, 98 and Windows ME do not specify the IP address but the server name ("NetBIOS Name").
  • Page 42: User Management

    8-port Combo KVM Over IP Switch IKVM-8020 5.3 User Management On an IP-KVM, each user name has settings and permissions associated with it. Settings affect how the user interfaces with the Remote Console. Permissions allow or forbid the user from performing various actions on the IP-KVM’s web pages.
  • Page 43 8-port Combo KVM Over IP Switch IKVM-8020 The IKVM-8020 comes with 1 pre-configured user account that has fixed permissions. The account “super” has all possible rights to configure the device and to use all functions IP-KVM offers. Upon delivery, the account “super” has the password “pass”. Make sure to change password immediately after you have installed and on initial access of your IP-KVM.
  • Page 44: Kvm Settings

    8-port Combo KVM Over IP Switch IKVM-8020 5.4 KVM Settings 5.4.1 User Console The following settings are user specific. That means, the super user can customize these settings for every users separately. Changing the settings for one user does not affect the settings for the other users.
  • Page 45 8-port Combo KVM Over IP Switch IKVM-8020 User select box This selection box displays the user ID for which the values are shown and for which the changes will take effect. You may change the settings of other users if you have the required privileges.
  • Page 46 8-port Combo KVM Over IP Switch IKVM-8020 Remote Console Type Specifies, which Remote Console Viewer to use. Default Java-VM Uses the default Java Virtual Machine of your Browser. This may be the Microsoft JVM for the Internet Explorer, or the Sun JVM if it is configured this way. Use of the Sun JVM may also be forced (see below).
  • Page 47: Keyboard/Mouse

    8-port Combo KVM Over IP Switch IKVM-8020 5.4.2 Keyboard/Mouse PS/2 Keyboard Model Enables a certain keyboard layout. You can choose between “Generic 101-Key PC” for a standard keyboard layout, “Generic 104-Key PC” for a standard keyboard layout extendend by three additional windows keys, “Generic 106-Key PC” for a japanese keyboard, and “Apple Macintosh”...
  • Page 48: Video

    8-port Combo KVM Over IP Switch IKVM-8020 5.4.3 Video Miscellaneous Video Settings Noise filter This option defines how the IP-KVM reacts to small changes in the video input signal. Turning on the noise filter can help reduce video flickering that is often caused by distortions, as well as lowering unnecessary bandwidth consumption.
  • Page 49: Device Settings

    8-port Combo KVM Over IP Switch IKVM-8020 5.5 Device Settings 5.5.1 Network The Network Settings panel allows changing network related parameters. Each parameter will be explained below. Once applied the new network settings will immediately come into effect.
  • Page 50 8-port Combo KVM Over IP Switch IKVM-8020 Note: Changing the network settings of the IP-KVM might result in losing connection to it. In case you change the settings remotely make sure that all the values are correct and you still have an option to access the IP-KVM.
  • Page 51 8-port Combo KVM Over IP Switch IKVM-8020 Primary DNS Server IP IP address of the primary Domain Name Server in dot notation. Address This option may be left empty; however the IP-KVM will not be able to perform name resolution.
  • Page 52: Dynamic Dns

    8-port Combo KVM Over IP Switch IKVM-8020 5.5.2 Dynamic DNS A freely available Dynamic DNS service (www.dyndns.org) can be used in the following scenario. The IP-KVM is reachable via the IP address of the DSL router, which is dynamically assigned by the provider. Since the administrator does not know the IP address assigned by the provider, the IP-KVM connects to a special dynamic DNS server in regular intervals and registers its IP address there.
  • Page 53 8-port Combo KVM Over IP Switch IKVM-8020 information together with the hostname is needed in order to determine the IP address of the registered IP-KVM. You have to perform the following steps in order to enable Dynamic DNS: • Make sure that the LAN interface of the IP-KVM is properly configured.
  • Page 54: Security

    8-port Combo KVM Over IP Switch IKVM-8020 5.5.3 Security Force HTTPS If this option is enabled access to the web front-end is only possible using an HTTPS connection. The IP-KVM will not listen on the HTTP port for incoming connections.
  • Page 55 8-port Combo KVM Over IP Switch IKVM-8020 The rule can be configured to apply to a particular Group level (All, User, Super, Administrator). When the IP-KVM receives a TCP packet, it will process the packet with the chain rule depicted below. The process ordering is important; The packet will enter the chain rule 1 first, if meet the rule then take action directly, otherwise go to chain rule Check the “Enable Group based System Access Control”...
  • Page 56: Certificate

    8-port Combo KVM Over IP Switch IKVM-8020 5.5.4 Certificate The IP-KVM uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic between itself and a connected client. During the connection establishment the IP-KVM has to expose its identity to a client using a cryptographic certificate.
  • Page 57: Serial Port

    8-port Combo KVM Over IP Switch IKVM-8020 5.5.5 Serial Port The IP-KVM Serial Settings allows you to specify what device is connected to the serial port and how to use it. 5.5.6 Date / Time This link refers to a page, where the internal real-time clock of the IP-KVM can be set up.
  • Page 58 8-port Combo KVM Over IP Switch IKVM-8020 Without a timeserver, your time setting will not be persistent, so you have to adjust it again, after IP-KVM loses power for more than a few minutes. To avoid this, you can use a NTP timeserver, which sets up the internal clock automatically to the current UTC time.
  • Page 59: Event Log

    8-port Combo KVM Over IP Switch IKVM-8020 5.5.7 Event Log...
  • Page 60: Authentication

    8-port Combo KVM Over IP Switch IKVM-8020 Important events like a login failure or a firmware update are logged to a selection of logging destinations. Each of those events belongs to an event group, which can be activated separately. The common way to log events is to use the internal log list of the IP-KVM. To show the log list, click on “Event Log”...
  • Page 61: Usb

    8-port Combo KVM Over IP Switch IKVM-8020 5.5.9 USB USB 2.0 is the default setting, if the operating system of the managed computer does not support USB 2.0, please force it to USB 1.1. 5.5.10 Config File With this function, the configuration settings can be saved (Backup) in a file (config.gz), or reloaded (Restore) from a previously saved configuration file.
  • Page 62: Device Information

    8-port Combo KVM Over IP Switch IKVM-8020 5.6.1 Device Information The Device Status page contains a table with information about the IP-KVM’s hardware and firmware. This information is useful if technical support is required. The Data file for support allows you to download the IP-KVM data file with specific support information.
  • Page 63: Even Log

    8-port Combo KVM Over IP Switch IKVM-8020 5.6.2 Even log The figure below displays the log list including the events that are logged by the IP-KVM 5.6.3 Unit Reset This section allows you to reset specific parts of the device. This involves resetting keyboard/mouse, USB, video engine, or the IP-KVM device itself.
  • Page 64 8-port Combo KVM Over IP Switch IKVM-8020 To reset a certain IP-KVM functionality click on the Reset button as displayed in figure below. Clicking on Reset of Reset Device will reboot the IP-KVM system. It will close all current connections to the administration console and to the Remote Console. The whole process will take about one minute.
  • Page 65: Appendix A Cable Connectors Specifications

    8-port Combo KVM Over IP Switch IKVM-8020 Appendix A Cable Connectors Specifications Cable Connectors 1. 3-in-1 VGA Cable HDDB15 male to one HDDB15 male plus two minis din 6-pin PS/2 connectors. 3-in-1 VGA Cable Connectors 2. PS/2 keyboard to USB Changer PS/2 (keyboard) to USB (keyboard and mouse) changer.
  • Page 66: Appendix B Troubleshooting & Frequently Asked Questions

    Appendix B Troubleshooting & Frequently Asked Questions Q: The remote mouse doesn’t work or is not synchronous Make sure the mouse settings in IKVM-8020 match the mouse model. There are some circumstances where the mouse synchronization process could behave incorrectly, refer to Section 3.4.3 for further explanation.
  • Page 67 8-port Combo KVM Over IP Switch IKVM-8020 This is possibly a Windows XP problem. Try not to move the mouse while XP goes in standby mode. Q: Can’t upload the signed certificate in MacOS X If an ’internal error’ occurs while uploading the signed certificate, either change the extension of the file to .txt or add a file helper using the Internet...

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