Product Specific Problems - Dell S199WFP User Manual

Flat panel monitor
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Product Specific Problems

SPECIFIC SYMPTOMS
Screen image is too small
Cannot adjust the monitor with the
buttons on the front panel
Troubleshooting Your Soundbar
COMMON
WHAT YOU EXPERIENCE
SYMPTOMS
No Sound
No power to Soundbar - the
power indicator is off.
(built-in DC power supply. i.e.
1905FP )
No Sound
Soundbar has power - power
indicator is on.
Distorted Sound
Computer's sound card is used
as the audio source.
Distorted Sound
Other audio source is used.
Unbalanced Sound
Sound from only one side of
Output
Soundbar
Low Volume
Volume is too low.
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WHAT YOU EXPERIENCE
Image is centered on screen, but does not fill
entire viewing area.
OSD does not appear on the screen.
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
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power indicator (green LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the monitor.
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Confirm that the monitor has power.
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If the monitor has no power, see
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Plug the audio line-in cable into the computer's audio out jack.
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Set all Windows volume controls to their maximum.
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Play some audio content on the computer (i.e. audio CD, or MP3).
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Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
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Clean and reseat the audio line-in plug.
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Test the Soundbar using another audio source (i.e. portable CD player).
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
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Set all Windows volume controls to their midpoints.
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Decrease the volume of the audio application.
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Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
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Clean and reseat the audio line-in plug.
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Troubleshoot the computer's sound card.
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Test the Soundbar using another audio source (i.e. portable CD player).
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
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Decrease the volume of the audio source.
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Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
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Clean and reseat the audio line-in plug.
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the sound card or
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audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
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Clean and reseat the audio line-in plug.
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Troubleshoot the computer's sound card.
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Test the Soundbar using another audio source (i.e. portable CD player).
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Clear any obstructions between the Soundbar and the user.
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Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
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Set all Windows volume controls to their maximum.
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Increase the volume of the audio application.
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Test the Soundbar using another audio source (i.e. portable CD player).
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POSSIBLE SOLUTIONS
Perform monitor reset on "All Settings."
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Turn off the monitor, unplug the power cord and then
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plug back and turn on the monitor.
POSSIBLE SOLUTIONS
Troubleshooting your monitor
for monitor common problem.

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