Product Specific Problems - Dell P6524QT User Manual

Common
Symptoms
Missing Color
Wrong Color
Image retention
from a static
image left on
the display for
a long period of
time
Touchscreen
non-responsive

Product specific problems

Specific
Symptoms
Screen image is
too small
What You Possible Solutions
Experience
Picture missing • Perform display self-test.
color
• Ensure that the video cable connecting the
• Check for bent or broken pins in the video
Picture color • Change the settings of the Preset Modes
not good
• Adjust R/G/B value under Custom. Color in
• Change the Input Color Format to PC RGB or
• Run the built-in diagnostics.
Faint shadow • Set the screen to turn off after a few minutes
from the static
image displayed
appears on the
screen
• Alternatively, use a dynamically changing
Display cannot • Ensure Wake On Touch is enabled via OSD.
wake on touch
What You Possible Solutions
Experience
Image is • Check the Aspect Ratio setting in the Display
centered on
screen, but
• Reset the display to factory settings.
does not fill
entire viewing
area
display to the computer is connected properly
and is secure.
cable connector.
in the Color menu OSD depending on the
application.
Color menu OSD.
YCbCr in the Color menu OSD.
of screen idle time. These can be adjusted in
Windows Power Options or Mac Energy Saver
setting.
screensaver.
Wake On Touch is default off.
menu OSD.
Troubleshooting | 69