SATO 9001226(A) Service Manual page 133

5.2 TROUBLESHOOTING FLOWCHART (Cont'd)
5.2.3 Print Problems (Cont'd)
Category Symptoms
Misaligned print
Abnormal
start position
(Vertical-
print
direction)
Misaligned print
start position
(Horizontal-
direction)
Shrinkage of
entire print
White lines
appear in print
TG3 Series Service Manual
Causes
NO
Is data input
OK?
YES
NO
Set the PAPER
Is the correct
sensor displayed
sensor
on LCD correctly
selected?
YES
Adjust pitch
Adjusting Pitch
NO
Is data input
OK?
YES
Check label
Refer to 5.2.4
Media Problem
NO
Clean platen
Is platen
roller clean?
YES
NO
Clean thermal
Is thermal
head clean?
YES
Section 5: Troubleshooting
Remedy
Maintenance
Re-entry
of data
offset
Refer to 6.6
Offset
Re-entry
of data
roller
Replace platen
Refer to 7.3
Replacing
Platen Roller
head
Replace themal
Refer to 7.2
Replacing Print
roller
head
Head
Page 5-13