Macintosh-Specific Problems; Interactive Pen Display - Wacom DTK-2241 User Manual

Interactive pen display

MACINTOSH-SPECIFIC PROBLEMS

At startup, a dialog box
appears telling you that either
the driver failed to load or the
pen display preferences have
not yet been created.
You suspect the pen display
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Contents
The tablet portion of the pen display was not detected at startup.
Make sure the USB interface cable is securely connected to an active
USB port on your computer or to a USB hub. Make sure that the pen
display power LED is on. If this does not correct the problem, see
Troubleshooting.
From the G
P . Select USB from the H
ROFILER
A Wacom USB pen display model should be listed. If a pen display
model is not listed, check the pen display USB cable connection or try
plugging the pen display into a different USB port.
If this does not help, contact Wacom for Technical Support.
See Technical support
Use the Wacom tablet Utility to work with your preferences. Close any
open applications. Open the main A
W T
ACOM ABLET
• It is a good idea to first back up your tablet preferences. In the
W
ACOM
. Then click B
USERS
• Then, delete the tablet preferences as follows:
Single user. When the utility starts, select C
on the R
display driver loads it will create a new preferences file with the
factory defaults.
Multiple users. When the utility starts, select A
on the R
display driver loads it will create new preferences files with the
factory defaults.
You can quickly restore tablet preferences that have been backed up
for the C
URRENT USER
within the utility.
Note: Do not manually remove the W
the main L
removed when uninstalling the Wacom software driver, and then
only when using the W
Recalibrate the pen display.
Contents
Index
menu, select the U
O
options.
folder and run the W
T U dialog box, select C
ABLET TILITY
... and follow the prompts.
ACKUP
button. Log out, then log back in. When the pen
EMOVE
button. Log out, then log back in. When the pen
EMOVE
or A
LL USERS
P
IBRARY REFERENCE
ACOM
Index
folder and launch the S
TILITIES
section of the C
ARDWARE
folder. Then open the
PPLICATIONS
T U
ACOM ABLET TILITY
URRENT USER
URRENT USER
LL USERS
by clicking on the R
T .
ACOM ABLET PREFPANE
P folder. This file is only to be
ANES
T U .
ABLET TILITY
66
YSTEM
list.
ONTENTS
.
or A
LL
and click
and click
... button
ESTORE
file from
66