Macintosh-Specific Problems - Wacom Bamboo One User Manual

MACINTOSH-SPECIFIC PROBLEMS

At startup, a dialog box
appears telling you that either
the driver failed to load or the
tablet preferences have not
yet been created.
You suspect the tablet
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Contents Index
The tablet was not detected at startup. Make sure the USB interface
cable is securely connected to the tablet and to an active USB port on
your computer. Make sure also that the tablet status LED is
illuminated. If your tablet is plugged into a USB hub, make sure the
hub is connected and active.
From the G
O
P . Select USB from the H
ROFILER
A Wacom USB tablet model should be listed. If a tablet model is not
listed, check the USB tablet cable connection or try plugging the tablet
into a different USB port.
If this does not help, contact Wacom for technical support.
See technical support
Use the Bamboo Utility to work with your preferences. Close any open
applications. Open the main A
B folder and run the B
AMBOO
• It is a good idea to first back up your tablet preferences. In the
B U
AMBOO
Then click B
• Then, delete the tablet preferences as follows:
Single user. When the utility starts, select C
on the R
EMOVE
driver loads it will create a new preferences file with the factory
defaults.
Multiple users. When the utility starts, select A
on the R
EMOVE
driver loads it will create new preferences files with the factory
defaults.
You can quickly restore tablet preferences for the C
by clicking on the R
USERS
Note: Do not manually remove the B
L
IBRARY
when uninstalling the tablet software driver, and then only when
using the B
Contents Index
menu, select the U
TILITIES
ARDWARE
options.
PPLICATIONS
AMBOO
dialog box, select C
TILITY
... and follow the prompts.
ACKUP
button. Log out, then log back in. When the tablet
button. Log out, then log back in. When the tablet
... button within the utility.
ESTORE
P P folder. This file is only to be removed
REFERENCE ANES
U .
AMBOO TILITY
folder and launch the S
section of the C
folder. Then open the
U .
TILITY
U or A
URRENT SER LL USERS
URRENT USER
LL USERS
URRENT USER
. file from the main
AMBOO PREFPANE
33
YSTEM
list.
ONTENTS
.
and click
and click
or A
LL
33