Troubleshooting And Support - Sagem AXIUM HD-L32 User Manual

TROUBLESHOOTING AND SUPPORT

Before contacting customer service, use the following information to solve common problems.
No Picture
Make sure that the power cord is properly plugged into a grounded electrical outlet.
Make sure that the main power switch and power button are turned ON.
Make sure that the selected video input source is connected to a working device.
If your LCD TV is connected to your computer in VGA mode, press any key on your
keyboard to wake up your computer.
No Sound
Try pressing the MUTE button.
Make sure that the headphones are not connected.
Check Audio setting under the OSD Audio menu.
Distorted Picture or Unusual Sounds
You may be getting interference from electrical appliances, cars, motorcycles, or fluorescent
lights. Try moving your LCD TV to another location.
Abnormal Colors
Make sure that the input source cable is connected securely and correctly to your LCD
TV.
Use OSD menus to restore the factory default color settings.
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Normal Picture, No Sound
Make sure that the volume is not turned down.
Make sure that the sound is not muted.
Make sure that your audio input source cables are connected securely and correctly.
Wrong Image Size
If you are using VGA mode, make sure that the H-Position and V-Position in the OSD is set
correctly.
Screen Noise
When your LCD TV's digital capabilities exceed a digital broadcast signal, the signal is up-
converted (increased) to match your LCD TV's display capabilities. Up-converting can cause
noise or trash.
Dim Screen
Video display devices experience degradation of brightness over the life of the device. Normal
brightness degradation is not covered by your warranty.
No Photo Displayed*
Make sure that the photo card is inserted in the correct orientation. If the problem still exists,
your card model is not supported by this LCD TV.
Pixel Problems
Your LCD TV is manufactured using an extremely high level of precision technology. However,
sometimes some pixels of your LCD TV may not display correctly. Pixel defects within
industry specifications are inherent to this type of product and do not constitute a defective
product.
* Available only with SAGEM AXIUM HD-L32 T. 71