Heat & Glo 6000G Owner's Manual page 52

Troubleshooting (continued)
Symptom
3. Continued c. Defective valve.
d. Plugged burner orifi ce.
e. Wall switch or wires are defective.
4. Frequent pilot outage a. Pilot fl ame may be too high or too low, or blow-
problem. ing out (high pressure), causing pilot safety to drop
out.
5. The pilot and main a. No LP in tank.
burner extinguish while
b. Inner vent pipe leaking exhaust gases back into
in operation.
the system.
c. Glass too loose and air tight packet leaks in
corners after usage.
d. Bad thermopile or thermocouple.
e. Improper vent cap installation.
6. Glass soots. a. Flame impingement.
b. Improper air shutter setting.
c. Debris around air shutter.
7. Flame burns blue a. Insuffi cient oxygen being supplied.
and lifts off burner.
52
Possible Cause
Heat & Glo • 6000G, 6000G-IPI • 2103-900 Rev. M • 9/08
Corrective Action
Turn the valve knob to the ON position. Place the
ON/OFF switch in the ON position. Check the millivolt
meter a the thermopile terminals. The millivolt meter
should read greater than 125mV. If the reading is ac-
ceptable, and if the burner does not come on, replace
the gas valve.
Check the burner orifi ce for stoppage. Remove stop-
page.
Follow the corrective action in Symptom and Pos-
sible Cause 1.a above. Check the switch and wiring.
Replace where defective.
Clean thermocouple and adjust the pilot fl ame for
maximum fl ame impingement. Follow lighting instruc-
tions carefully.
Check the LP (propane) tank. Refi ll the fuel tank.
Check venting system for damage. Replace/repair
improperly assembled pipe sections.
Replace glass panel assembly.
Replace if necessary.
Check for proper installation and freedom from debris
or blockage.
Adjust the log set so that the fl ame does not exces-
sively impinge on it.
Adjust the air shutter located on the control panel.
Inspect the opening at the base of the burner. NO MA-
TERIAL SHOULD BE PLACED IN THIS OPENING.
Ensure that the vent cap is installed properly and free
of debris. Ensure that the vent system joints are tight
and have no leaks.
Ensure that no debris has been placed at the base of,
or in the area of the air holes in the center of the base
pan beneath the burner.
Ensure that the glass is tightened properly on the unit,
particularly on top corners.