Troubleshooting - Jenn-Air W10267677A Use & Care Manual

Metal marks from aluminum and copper
Cooktop Polishing Creme:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears. The marks will not totally
disappear but after many cleanings become less noticeable.
Tiny scratches and abrasions
Cooktop Polishing Creme:
Rub creme into surface with a damp paper towel or soft
cloth. Continue rubbing until white film disappears. Scratches
and abrasions do not affect cooking performance and after
many cleanings become less noticeable.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate
Is the control set correctly?
Push in knob before turning to a setting.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers or oven cleaner.
To avoid damage, do not soak knobs.
When replacing knobs, make sure knobs are in the Off position.
Do not remove seals under knobs.
Cleaning Method:
Soap and water:
Pull knobs straight away from control panel to remove.
STAINLESS STEEL (on some models)
To avoid damage to stainless steel surfaces, do not use soap-
filled scouring pads, abrasive cleaners, Cooktop Cleaner, steel-
wool pads, gritty washcloths or abrasive paper towels.
Cleaning Method:
Rub in direction of grain to avoid damaging.
KitchenAid
See "Assistance or Service" section to order.
Liquid detergent or all-purpose cleaner: Rinse with clean
water and dry with soft, lint-free cloth.

TROUBLESHOOTING

Cooktop cooking results not what expected
Is the proper cookware being used?
See "Cookware" section.
Is the control set to the proper heat level?
See "Cooktop Controls - Electronic Touch Controls" section.
Is the "All Off Lock" Cooktop Lockout set?
See the "All Off/Lock" section.
Is the cooktop level?
Level the cooktop. See the Installation Instructions.
Is the cooktop beeping continuously?
Wipe debris from the control panel surface.
®
Stainless Steel Cleaner and Polish (not included):
9