Water Supplies - Rheem 310 Owner's Manual And Installation Instructions

This water heater must be installed in accordance with this advice to be covered by the warranty.
This water heater is manufactured to suit the water conditions of most public reticulated water supplies.
However, there are some known water chemistries which can have detrimental effects on the water heater
and its operation and / or life expectancy. If you are unsure of your water chemistry, you may be able to
obtain information from your local water supply authority. This water heater should only be connected to a
water supply which complies with these guidelines for the water heater warranty to apply.
CHANGE OF WATER SUPPLY
The changing or alternating from one water supply to another can have a detrimental effect on the operation
and / or life expectation of a number of components in this water heater.
Where there is a changeover from one water supply to another, e.g. a rainwater tank supply, bore water
supply, desalinated water supply, public reticulated water supply or water brought in from another supply,
then water chemistry information should be sought from the supplier or it should be tested to ensure the
water supply meets the requirements given in these guidelines for warranty to apply.
ANODE
The vitreous enamel lined cylinder of the water heater is only covered by warranty when the total dissolved
solids (TDS) content in the water is less than 2500 mg/L and when the correct colour coded anode is
installed. The use of an incorrect colour coded anode will void the warranty and may shorten the life of the
storage tank.
The correct colour coded anode is as shown in the following table:
The changing of anodes must be carried out by a plumber or authorised service person.
Note: Some water analysis reports may state the conductivity of the water rather than the level of total
dissolved solids. Conductivity, measured in microsiemens per centimetre (µS / cm), is directly proportional to
the TDS content of the water. TDS, in mg / L, is approximately 70% of the conductivity in µS / cm.
ANODE INSPECTION
The anode installed in the water heater will slowly dissipate whilst protecting the cylinder. The life of the
cylinder may be extended by arranging for an authorised person to inspect the anode and replace if required.
The suggested maximum time after installation when the anode should be inspected for this heat pump
water heater is 8 years.
For water supplies which are either softened, desalinated or where the water supply may alternate between
a water tank and a reticulated public supply or another supply, it is recommended the anode be inspected
3 years earlier than shown.

WATER SUPPLIES

Total Dissolved Solids
0 – 40 mg/L
40 – 150 mg/L
150 – 400 mg/L
400 – 600 mg/L
600 – 2500 mg/L
2500 mg/L +
Anode colour code
Green
Green or Black
Black
Black or Blue
Blue
Blue (no cylinder warranty)
9