Repeating Defects Appear On Prints - Lexmark XM3150 User Manual

Troubleshooting
Action
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do print irregularities still appear?
Step 6
Replace the imaging unit, and then resend the print job.
Do print irregularities still appear?

Repeating defects appear on prints

Action
Step 1
Measure the distance between the defects.
Check for a distance between the defects that equals:
• 97 mm (3.82 in.)
•
47 mm (1.85 in.)
•
38 mm (1.5 in.)
Is the distance between defects equal to one of the listed measurements?
Step 2
Replace the imaging unit, and then resend the print job.
Do the repeating defects still appear?
Yes No
Go to step 6. The problem is solved.
Contact customer The problem is solved.
support at
http://support.lexmar
k.com or your service
representative.
Yes No
Go to step 2.
Contact customer The problem is solved.
support at
http://support.lexma
rk.com or your service
representative.
282
1
Check if the
distance between
the defects equal
to 80 mm (3.15 in.)
2
Take note of the
distance, and then
contact customer
support at
http://support.le
xmark.com or
your service
representative.