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In the event of operating problems, you are advised to read the following chart carefully before calling
the service centre.
The following alarm codes may be displayed:
- E00: problem with the water supply
- E10: problem with water draining
- E20: door open
Once the problem has been eliminated, press the START/PAUSE button to restart the programme.
Symptom
The machine does not start
The machine does not fill
The machine fills then empties
immediately
The machine does not empty
and/or does not spin
There is water on the floor
24
SOMETHING NOT WORKING
Possible causes
The door has not been closed. (E20)
The plug is not properly inserted in the power
socket.
There is no current at the socket.
The main fuse has blown.
The START/PAUSE button has not been
pressed.
The DELAY START option has been
selected.
Ensure the water tap is open. (E00)
The filter in the inlet hose is blocked. (E00)
The inlet hose may be squashed or kinked.
(E00)
The door has not been closed. (E20)
The end of the drain hose is too low.
The end of the drain hose is submerged in
water.
There is no vent in the end of the drain hose.
The drain hose may be squashed or kinked.
(E10)
The RINSE HOLD option has been
selected.
The drain filter may be blocked. (E10)
The drain hose extension is not correct.
Follow the instructions for connecting to the
waste.
The drainage system pipes are blocked.
Too much detergent or unsuitable detergent
has been used (creates too much foam).
Check whether there are any leaks from one
of the inlet hose fittings. It is not always easy
to see this as the water runs down the hose;
check to see if it is damp.
The drain hose may be damaged or not
securely positioned.
The detergent dispenser drawer or recess is
clogged.
The drainage system pipes are blocked.
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