Warranty - VTech USB 7100 Manual

Appendix

Warranty

What does this limited warranty cover?
The manufacturer of this VTech product, VTech
Communications, warrants to the holder of a
valid proof of purchase ("Consumer" or "you")
that the product and all accessories provided by
VTech in the sales package ("Product") are free
from material defects in material and workman-
ship, pursuant to the following terms and condi-
tions, when installed and used normally and in
accordance with operation instructions, This lim-
ited warranty extends only to the Consumer for
Products purchased and used in the United
States of America.
What will VTECH Communications do if
the Product is not free from material
defects in materials and workmanship
during the limited warranty period
("Materially Defective Product")?
During the limited warranty period, VTech's
authorized service representative will repair or
replace at VTech's option, without charge, a
Materially Defective Product. If we repair this
product, we may use new or refurbished
replacement parts. If we choose to replace this
product, we may replace it with a new or refur-
bished product of the same or similar design.
VTech will return repaired or replacement prod-
ucts to you in working condition. VTech will
retain defective parts, modules, or equipment.
Repair or replacement of Product, at VTech's
option, is your exclusive remedy. You should
expect the repair or replacement to take approx-
imately 30 days.
How long is the limited warranty period?
The limited warranty period for the product
extends for ONE (1) YEAR from the date of pur-
chase if we repair or replace a Materially
Defective Product under the terms of this limited
warranty. This limited warranty also applies to
repaired or replacement Products for a period of
either (a) 90 days from the date the repaired or
replacement Product is shipped to you or (b) the
time remaining on the original one-year warran-
ty, whichever is longer.
What is not covered by this limited war-
ranty?
This limited warranty does not cover:
1 Product that has been subjected to misuse,
accident, shipping or other physical damage,
improper installation, abnormal operation or
handling, neglect, inundation, fire, water or
other liquid intrusion; or
2 Product that has been damaged due to
repair, alteration or modification by anyone
other than an authorized service representa-
tive of VTech; or
3 Product to the extent that the problem expe-
rienced is caused by signal conditions, net-
work reliability or cable or antenna systems;
or
4 Product to the extent that the problem is
caused by use with non-VTech electrical
accessories; or
5 Product whose warranty/quality stickers,
Product serial numbers plates or electronic
serial numbers have been removed, altered
or rendered illegible; or
6 Product purchased, used, serviced, or
shipped for repair from outside the United
States, or used for commercial or institution-
al purposes (including but not limited to
Products used for rental purposes); or
7 Product returned without valid proof of pur-
chase (see 2 below); or
8 Charges for installation or set up, adjustment
of customer controls, and installation or
repair of systems outside the unit.
How do you get warranty service?
• To obtain warranty service in the United
States of America, call 1- 888- 347- 2005 or
in Canada 1-888-211-2005, for instructions
regarding where to return the Product.
Before calling for service, please check the
user's manual. A check of the Product con-
trols and features may save you a service
call.
• Except as provided by applicable law, you
assume the risk of loss or damage during
transit and transportation and are responsi-
ble for delivery or handling charges incurred
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