Siemens Refrigerator-freezer Operating Instructions Manual page 15

3.2 Servicing and troubleshooting
Fixing minor problems
Not every problem is serious enough to
warrant calling sales service staff.
Before calling for help, please check if
the problem can be solved with the aid
of the following tips:
Unusual noises:
Check if the refrigerator is standing firmly on level
ground, and if the fixtures are all secure. Also, the
pipes at the lower back of the refrigerator should
not be touching each other, and the compressor
should not be in contact with other objects.
No cooling:
Check the power supply for power cut; burnt-
out fuse: plug not fitting in the socket or wrong
voltage (under 165V).
Lamp not working:
The lamp may have burnt out. If this happened
replace it with a 25W / 220V /E14 lamp (see above
"Changing the lamp" ).
Deterioration of cooling performance:
Check that the setting on the thermostat knob is
not too warm, that the door is closed properly, that
thick layers of ice have not built up in the freezer,
that the door isn't being opened too frequently, that
too much food hasn't been placed in the refrigerator
or that food which is too warm is not being placed
in the refrigerator.
If a problem can not be solved after
following the above tips, please contact
our after-sales service department.
The contact details can be found in the
attached instruction document. We
provide a quick and satisfying service.
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