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Troubleshooting
If there is a problem with your LCD TV please refer to the table below to determine the symptoms, then carry out
the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the
model number and serial number (both found on the rear of the TV).
Symptoms
Picture
Snowy Picture
Multiple Image
Interference
Normal Picture
No Picture
No Colour
Poor or Distorted
Picture
Normal Picture
There may be red spots,
blue spots and green
spots on the screen
36
Sound
Noisy Sound
Aerial location, direction or connection
Aerial location, direction or connection
Normal Sound
Electrical appliances
Cars/Motorcycles
Noisy Sound
Fluorescent lights
Volume level
No Sound
Sound mute switched on
TV set to AV mode
Not plugged into A.C. outlet
No Sound
Not switched on
P i c t u r e / S o u n d c o n t r o l s s e t a t m i n i m u m l e v e l s
Check if in stand-by mode
Normal Sound
Colour Controls set at minimum levels
Weak or
Retune Channel (s)
No Sound
Sound reception may have deteriorated.
Weak or
Switch NICAM setting (Sound menu) to Off until reception
distorted sound
improves.
This is a characteristic of liquid crystal panels and is not a problem.
The liquid crystal panel is built with very high precision technology
giving you fine picture details. Occasionally, a few non-active pixels
Normal Sound
may appear on the screen as a fixed point of blue, green, or red.
Please note this does not affect the performance of your LCD.
Checks
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