Troubleshooting - Panasonic KX-TG8621E Operating Instructions Manual

TG862xE(e).book Page 62 Thursday, March 17, 2011 11:40 AM
Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect
the base unit's AC adaptor and turn off the handset, then reconnect the base unit's
AC adaptor and turn on the handset.
General use
Problem Cause/solution
The handset does not L Place the handset on the charger to turn on the
turn on even after
installing charged
batteries.
The unit does not L Make sure the batteries are installed correctly (page
work.
L Fully charge the batteries (page 10).
L Check the connections (page 10).
L Unplug the base unit's AC adaptor to reset the unit and
L The handset has not been registered to the base unit.
The handset display L The handset is in screen saver mode (page 14).
is blank or dark.
L "LCD in charging" is set to "Off" while on charge.
L The handset is not turned on. Turn the power on (page
I cannot hear a dial L Make sure that you are using the supplied telephone
tone.
L The base unit's AC adaptor or telephone line cord is not
L Disconnect the base unit from the telephone line and
62
Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
handset.
10).
turn off the handset. Reconnect the adaptor, turn on the
handset and try again.
Register the handset (page 36).
Activate the handset display again by:
– pressing {<} or {>} when on a call.
– pressing {ic} at all other times.
Change the setting (page 27).
15).
line cord. Your old telephone line cord may have a
different wiring configuration.
connected. Check the connections.
connect the line to a known working telephone. If the
working telephone operates properly, contact our
service personnel to have the unit repaired. If the
working telephone does not operate properly, contact
your service provider/telephone company.