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10.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display
"CALL SERVICE"
"CARRIAGE ERROR"
"CHANGE DRUM"
"CHANGE SUPPLIES"
"CHECK DOCUMENT"
"CHECK DRUM"
"CHECK INSTALL
INPUT TRAY #1"
"CHECK MEMORY"
"CHECK PICK UP
INPUT TRAY #1"
"CLOSE ADF COVER"
"DIRECTORY FULL"
"DRUM LIFE LOW
REPLACE SOON"
"FAX IN MEMORY"
"KEEP COPYING"
Cause & Solution
L There is something wrong with the unit. Contact our service
personnel.
L There is something wrong with the carriage sensor. Contact our
service personnel.
L There is something wrong with the drum unit. Replace the drum
unit and the toner cartridge (page 82).
L The document was not fed into the unit properly. Re-insert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (page 93) and try again.
L The drum unit is not inserted properly. Re-insert it correctly (page
13).
L The input tray is not inserted correctly. Pull the input tray out, then
re-insert it.
Note:
L "#1": Paper input tray
L "#3": Optional input tray
L The memory (telephone numbers, parameters, etc.) has been
erased. Re-program.
L Recording paper was not fed into the unit properly. Re-insert the
recording paper (page 87, 88).
L The cover at the left side of the optional input tray is open. Close it.
Note:
L "#1": Paper input tray
L "#2": Multi-purpose input tray
L "#3": Optional input tray
L The ADF cover is open. Close it.
L There is no space to store new items in navigator directory. Erase
unnecessary items (page 29).
L The drum life is near to an end. Replace the drum unit as soon as
possible (page 82).
L The unit has a document in memory. See the other displayed
message instructions to print out the document. For fax memory
capacity, see page 96.
L If you select the computer that will be used for receiving a fax in
feature #443 (page 71), and feature #442 is set to "ALWAYS" (page
69), check the connection between the computer and the unit.
L Copying has stopped due to a lack of recording paper or paper
being fully stacked on the output tray. See the other displayed
message instructions to continue copying.
10. Help
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