Instant Download Through Fetch Mail; Flag Your Messages - HTC TOUCH DUAL User Manual

90 Working With Company E-mail and Meeting Appointments

Instant download through Fetch Mail

The Fetch Mail feature downloads an entire e-mail immediately without the need for you to perform a full
Send/Receive action. This limits the download to just the e-mail message that you want and helps save data
cost.
Requirement
1. Tap Start > Messaging > Outlook E-mail.
2. Tap an e-mail message to open it.
3. By default, only the first few kilobytes of the message is shown. To download the whole e-mail, finger-
scroll to the end of the message then tap Get the rest of this message.
4. A "Downloading message" status appears. Wait for the remainder of the message body to be
downloaded.
Tip
For information about changing e-mail sync options such as the initial download size limit for e-mail, see
"Customize e-mail settings" in Chapter 7.
Note
When you receive an e-mail that contains a link to a document such as a PDF or Microsoft Office document
located on SharePoint or an internal file server, you can tap the link to view the document on your device. You
can view the document only if you have a Microsoft Outlook account that synchronizes with Microsoft Exchange
Server 007 or later. Exchange Server must also be set up to allow access to SharePoint document libraries or
internal file servers.
Search for e-mails on the Exchange Server
You can access messages that are not available on your device by searching your Microsoft Exchange Server
mailbox. The search results will be downloaded and displayed in a Search Results folder.
Requirement
1. Tap Start > Messaging > Outlook E-mail.
2. Tap Menu > Tools > Search Server.
3. In the Look for text box, enter the search keyword.
4.
Choose the date range of messages to search from.
5. From the Look in list, choose whether to search from your inbox or outbox only or to search all folders.
6. Tap Search.

Flag your messages

Flags serve as a reminder for you to follow-up on important issues or requests contained in the e-mail
messages. Flagging messages, which has been a useful feature on desktop Outlook E-mail, can also be done
in Outlook Mobile on your device. You can flag received e-mail messages on your device.
Requirement
Fetch Mail works for your device only if your company is using Microsoft Exchange Server 2007 or
higher.
Your company must be using Microsoft Exchange Server 2007 or higher.
Flags are enabled only if e-mails are synchronized with Microsoft Exchange Server 2007 or higher.
Flags are disabled or hidden if e-mails are synchronized with earlier versions of Microsoft Exchange
Server.