Avaya G250 Administration page 88

Basic device configuration
3. Remove the USB storage device from the PC, and insert it in the G250/G350 USB port.
4. Copy the firmware file(s) to the G250/G350 using one of the following commands:
Use the copy usb SW_imageA command to upgrade the G250/G350 firmware into
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Bank A from the USB mass storage device.
Use the copy usb SW_imageB command to upgrade the G250/G350 firmware into
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Bank B from the USB mass storage device.
Use the copy usb EW_archive command to upgrade the Java applet for Avaya
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G350 Manager software from the USB mass storage device.
Use the copy usb module command, followed by the slot number of the module you
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want to upgrade, to upgrade the firmware on a media module from the USB mass
storage device.
Use the copy usb phone-imageA (or imageB or imageC or imageD) to upgrade IP
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phone firmware from the USB mass storage device.
5. Use the show download software status command to display the status of the
firmware download process.
Upgrading firmware using the USB mass storage device "restore" command
The primary use of the restore command is to restore the entire gateway. If you use the
command to upgrade firmware, take care to follow instructions carefully.
1. Backup the gateway by typing backup config usb usbdevice0 backup-name,
where backup-name is the backup directory path and file name you are creating on the
USB mass storage device.
A backup directory is created on the USB mass storage device, with a directory structure
as detailed in
2. Obtain the firmware upgrade file(s) from Avaya and place them on your PC.
3. Insert the USB mass storage device into the PC's USB port, and copy the firmware file(s)
to the USB mass storage device as follows:
a. Copy G250 or G350 firmware files to the root directory.
b. Copy the G350 Device Manager firmware file to the root directory.
c. Copy media modules' firmware files to the MM sub-directory.
d. Copy IP phone firmware files to the IPPHONE sub-directory.
4. Remove the USB storage device from the PC, and insert it in the G250/G350 USB port.
5. Type restore usb usbdevice0 backup-name, where backup-name is the root
directory path and name on the USB mass storage device.
6. Type show restore status to check the status of the restore operation. The report
lists the upgraded files.
88 Administration for the Avaya G250 and Avaya G350 Media Gateways
Table 7.