Troubleshooting; When An Error Occurs - Casio SE-S6000 User Manual

Troubleshooting

This section describes what to do when you have problems with operation.

When an error occurs

Errors are indicated by an error codes. When this happens, you can usually fi nd out what the problem is as illus-
trated below.
Press C and check the appropriate section of this manual for the operation you want to perform.
Error
Message
code
E001 Wrong mode
E003 Wrong operator
E004 Error INIT/FC
E005 Insuffi cient memory
E008 Please sign on
E009 Enter password
E016 Change back to REG
mode
E017 Enter CHK/TBL
number
E018 Enter Table number
E019 Enter number of
customers
E021 No DEPT Link
E023 Stock shortage
E024 No stock
E025 Illegal scale read
or entry
E026 Enter condiment/
preparation PLU
E029 In the tender
operation
E030 Press RATE TAX key Finalization of a transaction attempted without register-
E031 Press ST key
E032 Press FSST key
E033 Enter tendered
amount
E035 Change amount
exceeds limit
E036 Remove money from
the drawer
E037 Digit or amount
limitation over
E038 Perform money
declaration
E040 Issue guest receipt Attempt to register a new transaction without issuing a
E041 Print validation
E042 Insert VLD paper
and retry
E044 Print Cheque
E045 Print Check
Endorsement
E046 REG buffer full
E047 Print bill
E048 Insert slip paper
and retry
E049 CHECK memory full
E050 DETAIL memory full
122
E
Meaning
Mode switch position changed before fi nalization.
Clerk button pressed before fi nalization of a registration
being performed under another clerk button.
The signed on clerk differs from the clerk performed the
tracking check registration.
Initialization or unit lock clear operation in progress.
Memory allocation exceeds total memory capacity.
Registration without entering a clerk number.
Operation without entering the password.
Two consecutive transactions attempted in the refund
mode.
Attempt made to register an item without inputting a
check number.
Attempt made to register an item without inputting a table
number.
Finalize operation attempted without entering the number
of customer.
No department linked PLU is registered.
Actual stock quantity becomes less than the minimum
stock quantity.
Actual stock quantity becomes / is negative.
Scale reading error or Manual entry for scalable item.
No condiment / preparation PLU is registered.
Item registration is prohibited, while partial tender.
ing rate-tax.
Finalization of a transaction attempted without confi rm-
ing the subtotal.
Finalization of a transaction attempted without confi rm-
ing of the food stamp subtotal.
Finalize operation attempted without entering amount
tender.
Change amount exceeds preset limit.
Contents of the drawer exceed programmed limit.
High amount lock out / low digit lock out error
Read / reset operation without declaring cash in drawer.
This error appears only when this function is activated.
guest receipt.
Attempt to register a new transaction without validation.
Validation paper (slip printer) has run out.
Attempt to register a new transaction without printing check.
Attempt to register a new transaction without printing
check endorsement.
Registration buffer full.
Separate check buffer full.
Attempt to register a new transaction without printing slip.
No paper is inserted or paper is out in the slip printer.
Check tracking index memory full.
Check tracking detail memory full.
Action
Return the mode switch to its original setting and fi nalize
the operation.
Press the original clerk button and fi nalize the transaction
before pressing another clerk button.
Input correct check number or assign the proper clerk
number.
Complete operation.
Reallocate memory or expand memory (if possible).
Enter a clerk number.
Enter password.
Switch to another mode and then back to the RF mode for
the next transaction.
Input a check number.
Input a table number.
Enter the number of customer.
Correct the program.
Perform stock maintenance.
Perform stock maintenance.
Put item on the scale again or do not enter weight by
hand.
Register condiment / preparation PLU.
Finalize the transaction.
Register <RATE TAX>.
Press <SUBTOTAL>.
Press <FS/ST>.
Enter the amount tendered.
Input amount tendered again.
Perform pick up operation.
Enter correct amount.
Perform money declaration.
Issue a guest receipt.
Perform validation operation.
Insert new validation paper.
Perform check print.
Perform check endorsement.
Finalize the transaction.
Allocate suffi cient separate check buffer.
Perform slip printing operation.
Insert new slip paper.
Finalize and close the check number currently used.
Finalize and close the check number currently used.