Interlogix TruVision TVR-1108-1T User Manual
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Interlogix TruVision TVR-1108-1T User Manual

Interlogix TruVision TVR-1108-1T User Manual

Truvision dvr 11 and dvr 11c series
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TruVision DVR 11 and
DVR 11c User Manual
P/N 1072595B-EN • REV 1.0 • ISS 28JAN13

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Summary of Contents for Interlogix TruVision TVR-1108-1T

  • Page 1 TruVision DVR 11 and DVR 11c User Manual P/N 1072595B-EN • REV 1.0 • ISS 28JAN13...
  • Page 2 Copyright © 2013 UTC Fire & Security Americas Corporation, Inc. Interlogix is part of UTC Climate Controls & Security, a unit of United Technologies Corporation. All rights reserved Trademarks and patents The TruVision name and logo are trademarks of UTC Fire & Security.

  • Page 3: Table Of Contents

    Content Chapter 1 Product introduction 1 Product overview 1 Chapter 2 Installation 3 Installation environment 3 Unpacking the DVR and its accessories 3 Back panel 4 Monitor connections 6 Audio inputs and output 6 RS-485 port 7 RS-232 port 7 PTZ dome camera set up 7 Connecting a KTD-405 keypad and dome camera to the DVR 12...
  • Page 4 Configuring email 38 Configuring SNMP 39 Configuring a remote alarm host 40 Configuring multicast 40 Configuring the server and HTTP ports 41 Configuring the RTSP service port 41 Checking network status 41 Exporting network packet data 43 Chapter 7 HDD management 45 Initializing HDDs 45 Setting the HDD quota 45 Setting the HDD property 46...
  • Page 5 Playing back recordings by time and video type 86 Playing back recordings by event 87 Slideshow of snapshots 88 Playing back recordings from the system log 88 Motion search 90 Playing back frame-by-frame 91 Digital zoom in playback 91 Chapter 12 Archiving recorded files 93 Archiving files 93 Creating and archiving video clips 95...
  • Page 6 Appendix A Specifications 123 Appendix B PTZ protocols 125 Appendix C KTD-405 keypad 127 Supported firmware 127 Wiring the keypad 127 Setting up the keypad to work with the TVR 11 128 Operating the keypad 130 Appendix D Maximum pre-recording times 135 Appendix E Supported PTZ commands 137 Appendix F...

  • Page 7: Product Introduction

    This is the TruVision DVR 11(TVR 11) and TruVision DVR 11c (TVR 11c) User Manual for models: Table 1: Product codes for TVR 11 Americas Description TVR-1108-1T TruVision DVR 11, H.264, 8 ch, 1 TB Storage TVR-1108-2T TruVision DVR 11, H.264, 8 ch, 2 TB Storage TVR-1116-2T TruVision DVR 11, H.264, 16 ch, 2 TB Storage...
  • Page 8 0BChapter 1: Product introduction Table 2: Product codes for TVR 11c TVR-1104c-500 TruVision DVR 11c, H.264, 4 ch, 500 GB Storage TVR-1104c-1T TruVision DVR 11c, H.264, 4 ch, 1 TB Storage Note: Models are shipped with the power cords for their region. For regions not listed in Table 1 or Table 2 above, please contact your local supplier.

  • Page 9: Installation

    Chapter 2 Installation This section describes how to install the DVR unit. Installation environment When installing your product, consider these factors: • Ventilation • Temperature • Moisture • Chassis load Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

  • Page 10: Back Panel

    1BChapter 2: Installation Items shipped with the product include: • IR (infrared) remote control • Two AAA batteries for the remote control • AC power cords • USB mouse • • Video loop through cable (TVR 11 only) • CD with software and manuals •...
  • Page 11 1BChapter 2: Installation Figure 1: TVR 11 back panel connections (16-channel model shown) 1. Loop through for up to 16 analog cameras 8. Connect one CCTV monitor (CVBS (depends on DVR model). connector). 2. Connect to a RS-232 device. 9. Connect to a HDTV. The HDMI connection supports both digital audio and video.

  • Page 12: Monitor Connections

    1BChapter 2: Installation Figure 2: TVR 11c back panel connections 1. Connect up to 4 analog cameras to BNC 8. Connect to an optional USB device such as connectors. a mouse, CD/DVD burner or HDD. The DVR supports both a USB DVD and a USB 2.

  • Page 13: Rs-485 Port

    1BChapter 2: Installation Audio input RCA jack, 315 mV, 40 kohms. Unbalanced Audio output RCA jack, 315mV, 600 ohms. Unbalanced Note: Line-level audio requires amplification. RS-485 port There is one RS-485 port on the back panel of the DVR to connect a PTZ dome camera or keypad.
  • Page 14 DVR back panel (TVR 11 shown) RS-485 port Configuring the PTZ protocols for Interlogix cameras Before the PTZ dome cameras are assembled in their housings, set their protocol and address DIP switches for the DVR. See Table 3 on page 9 for different Interlogix PTZ dome camera settings.
  • Page 15 1BChapter 2: Installation Table 3: PTZ protocols for Interlogix cameras Camera Switch setting TruVision Mini PTZ Protocol DIP 12X: Indoor Dome switches: • RS-485 (on DVR): 000000 • RS-422 (on I/O 100000 box): RS-485 110000 communication DIP switches: Camera ID DIP...
  • Page 16 1BChapter 2: Installation Camera Switch setting TruVision Dome Protocol switches: 0111 16X PTZ • RS-485 (on DVR): • RS-422 (on I/O 1111 box): Address switches: Select the camera ID DIP switch address as required. Baud rate: 0000 = 1. Address switches; 2. Baud switches; 9600 bps 3.
  • Page 17 1BChapter 2: Installation Camera Switch setting UltraView PTZ Protocol switches: • RS-485 (on DVR): 01000 • RS-422 (on I/O 10000 box): Address switches: Select the address switch address as required. 1. Protocol switches; 2. Address switches RS-422/RS-485 data connector: Legend Protocol switches: •...

  • Page 18: Connecting A Ktd-405 Keypad And Dome Camera To The Dvr

    1BChapter 2: Installation Connecting a KTD-405 keypad and dome camera to the DVR Use the input/output box that is supplied with the keypad to connect the KTD-405 keypad to the DVR. See Appendix C on page 127 for more information on wiring and using the KTD-405 keypad.

  • Page 19: Brackets

    1BChapter 2: Installation Table 4: UTC PTZ protocol settings Dome: RS-422 protocol TVR 11/TVR 11c: Interlogix RS-485 See Table 5 below for the bus addresses to consider when connecting a both keypad and dome camera to the DVR. Table 5: Bus addresses...
  • Page 20 1BChapter 2: Installation TruVision DVR 11 and DVR 11c User Manual...

  • Page 21: Getting Started

    Chapter 3 Getting started Turning on and off the DVR Before starting the power up process, connect at least one monitor to the video out or the VGA interface. Otherwise, you will not be able to see the user interface and operate the device.

  • Page 22: Using The Setup Wizard

    2BChapter 3: Getting started Using the setup wizard Both TVR 11 and TVR11c have an express installation wizard that lets you easily configure basic DVR settings when first used. It configures all cameras simultaneously. The configuration can then be customized as required. By default the setup wizard will start once the DVR has loaded.
  • Page 23 2BChapter 3: Getting started Note: The system time and date are visible on screen. However, they do not appear in recordings. Click Next to move to the next page, or Previous to return to the previous page. 7. Network configuration: Configure your network settings such as the NIC type, IP address, subnet mask, and default gateway.
  • Page 24 2BChapter 3: Getting started Check the Constant Recording checkbox for the DVR to record continuously all day. If left unchecked, the DVR will not record. Check the TL-Hi check box and select its image resolution and frame rate. Check the TL-Lo check box and select its image resolution and frame rate.

  • Page 25: Recording

    3BChapter 4: Recording Chapter 4 Recording This chapter provides instructions on how to define the recording settings of your DVR. This chapter covers how you can configure your initial recording settings, schedule recordings, and protect your recorded files. Enter menu mode by pressing the Menu button on the front panel or use the mouse menu to select Menu (see “Controlling live view”...
  • Page 26 3BChapter 4: Recording 4. Configure the following recording settings: • Encoding parameters: Select one of the stream types: Main stream (TL- Hi), Main stream (TL-Lo), Main stream (Event), Main stream (Alarm), or Substream. • Stream type: Select the type of stream to record, either video or video and audio.

  • Page 27: Defining A Recording Schedule

    3BChapter 4: Recording 7. Click the Capture tab and configure the settings for captured video, such as snapshots. Click Apply to save the settings. 8. Click Back to return to live view. Defining a recording schedule Defining a recording schedule lets you specify when the DVR records video and under what circumstances.

  • Page 28: Daily Schedules

    3BChapter 4: Recording Daily schedules To set up a daily recording schedule: 1. Click the Video Schedule icon in the menu toolbar and select Schedule. 2. Select a camera. 3. Check the Enable Schedule box. 4. Click Edit. The following window is displayed: 5.

  • Page 29: Holiday Schedules

    3BChapter 4: Recording Holiday schedules As well as being able to schedule when recordings occur during the week, you can also schedule them for specific holidays in the year such as the first of January, or the second Wednesday of every month, for example. You can schedule up to 32 holiday periods.

  • Page 30: Protecting Recorded Files

    3BChapter 4: Recording scheduling external alarms, see “Triggering or clearing alarm outputs manually” on page 32. Protecting recorded files There are two methods to prevent recorded files from being inadvertently overwritten or deleted off the HDD. We highly recommend that important recorded events be protected from deletion.

  • Page 31: Capturing Text Insertions

    3BChapter 4: Recording 4. Select the file you want to lock/unlock. The Locked column indicates whether a file is locked or not. 5. Click to lock a file. Click again to unlock. 6. Click Cancel to return to live view. Setting the HDD to read-only When you set an HDD to read-only, recorded video files cannot be written to the HDD.
  • Page 32 3BChapter 4: Recording TruVision DVR 11 and DVR 11c User Manual...

  • Page 33: Alarm Settings

    Chapter 5 Alarm settings This chapter describes setting up how the system will respond when an alarm is triggered. Enter menu mode by pressing the Menu button on the front panel or use the mouse menu to select Menu (see “Controlling live view” on page 60 for further information).
  • Page 34 4BChapter 5: Alarm settings The DVR can be set up to trigger an alarm if it detects motion and to record it. You can then search these recorded motion activities for specific incidents. If enabled, motion detection recording can help increase the number of days your DVR can record.
  • Page 35 4BChapter 5: Alarm settings Click Rule. The Rule window appears. Click the Trigger Channel tab and select the cameras that will record when a motion alarm is triggered. Click Apply to save the settings. 8. Select the recording schedules for motion detection. In the Rule window, click the Arming schedule tab and select the day of the...

  • Page 36: Setting Up External Alarms

    4BChapter 5: Alarm settings To trigger the front panel alarm LED: 1. Click the Display Settings icon in the menu toolbar and select Monitor>More Settings. 2. Check both the Other Notification: Panel Alarm LED Motion Alarm boxes. Setting up external alarms The DVR can be configured to record when an alarm is triggered by an external alarm device (for example, PIR detector, dry contacts…).
  • Page 37 4BChapter 5: Alarm settings Click the Rule tab to define the method by which you want the DVR to notify you of the alarm. Click Apply to save settings. 8. Select the PTZ camera function required in response to an external alarm. Select the PTZ camera and the preset, preset tour or shadow tour that is triggered when the alarm is detected.

  • Page 38: Triggering Or Clearing Alarm Outputs Manually

    4BChapter 5: Alarm settings Triggering or clearing alarm outputs manually When an alarm is activated, the DVR can be set up so that the alarm must be manually acknowledged in order to be silenced. See “Setting up external alarms” on page 30 for information on setting up an alarm to be manually cleared. All user levels (administrator, manager, and operator) can manually acknowledge an alarm.

  • Page 39: Detecting Video Loss

    4BChapter 5: Alarm settings • Input/output Video Standards Mismatch: I/O video standards do not match. • Abnormal Record: Recording failed due to encoder or hard disk problems. See “Description of alarm notification types” on page 27 for information on the different alarm notification types available.

  • Page 40: Detecting Video Tampering

    4BChapter 5: Alarm settings Detecting video tampering You can setup the DVR to alert you when the camera view has changed such as when someone has deliberately blocked the camera view by spraying paint on the lens or by moving the camera. You can set it up so that a specific part of the screen can detect a tamper and thereby trigger an action on the DVR.

  • Page 41: Network Settings

    Chapter 6 Network settings You must configure your DVR’s network settings before using it over the network. The DVR must have access to the internet when configuring the network settings. Note: As every network configuration may differ, please contact your Network Administrator or ISP to see if your DVR requires specific IP addresses or port numbers.

  • Page 42: Configuring Pppoe

    5BChapter 6: Network settings Enable DHCP Check this box if you have a DHCP server running and want your DVR to automatically obtain an IP address and other network settings from that server. Default value is Enable. IPv4 address Enter the IP address for the DVR. Default value is 192.168.1.82 IPv4 subnet mask Enter the subnet mask for your network so the DVR will be...

  • Page 43: Configuring Ddns

    5BChapter 6: Network settings Configuring DDNS A static IP address never changes so you can enter it into the browser or CMS and the DVR network connection will always work with it. However, if you have a dynamic IP address for your public IP address, it will change every time you connect to the network.

  • Page 44: Configuring An Ntp Server

    5BChapter 6: Network settings Server address: members.dyndns.org Domain: mycompanydvr.dyndns.org User name: myname Password: mypassword - Or - ezDDNS: Select ezDDNS and enter your domain name. The server type entry is prepopulated (www.tvr.ddns.net). If you will be connecting the unit via the internet, check NAT.

  • Page 45: Configuring Snmp

    5BChapter 6: Network settings To configure email settings: 1. Click the Network Settings icon in the menu toolbar. 2. Click Email and enter the required settings. Option Description Enable server Check the box if your mail server requires authentication and authentication enter the login user name and password.

  • Page 46: Configuring A Remote Alarm Host

    5BChapter 6: Network settings To configure SNMP protocol settings: 1. Click the Network settings icon in the menu toolbar. 2. Click SNMP and enter the required settings. 3. Click Apply to save the settings. Configuring a remote alarm host If a remote alarm host set, the DVR sends a signal to the host when an alarm is triggered.

  • Page 47: Configuring The Server And Http Ports

    5BChapter 6: Network settings Configuring the server and HTTP ports You can change the server and HTTP ports from the default settings in the Network Settings window. The default server port is 8000 while that of the default HTTP port is 80. Note: The server port has a port range of 2000 to 65535 and is used for remote client software access.
  • Page 48 5BChapter 6: Network settings To check network delay and packet loss: 1. Click the System Settings icon in the menu toolbar and then click detect. 2. Select the Network Detection Status tab. 3. Under the section “Network delay, Packet loss test”, enter the destination address and click Test.

  • Page 49: Exporting Network Packet Data

    5BChapter 6: Network settings Exporting network packet data When the DVR is connected to a network, you can export the captured data packet to a, USB-flash drive, SATA/eSATA CD-RW and other local backup devices. To export network packet data: 1. Click the System Settings icon in the menu toolbar and then click Detect.
  • Page 50 5BChapter 6: Network settings TruVision DVR 11 and DVR 11c User Manual...

  • Page 51: Hdd Management

    Chapter 7 HDD management Initializing HDDs The in-built HDD must be initialized before it can be used. You can also re- initialize the HDD. However, all data on the HDD will be destroyed. To initialize a HDD: 1. Click the System Settings icon in the menu toolbar and then click Hard Disk...

  • Page 52: Setting The Hdd Property

    6BChapter 7: HDD management 4. Select a camera whose storage capacity you want to change and enter the values in GB for maximum record capacity and maximum picture capacity. The maximum storage capacity of the HDD is listed. 5. Click Apply to save the settings.

  • Page 53: Configuring Hdd Alarms

    6BChapter 7: Operating instructions Note: This information is also available under System Settings > System Information > HDD window. Configuring HDD alarms HDD alarms can be set to trigger when an HDD is uninitialized or in an abnormal state. To set HDD alarms: 1.
  • Page 54 6BChapter 7: HDD management TruVision DVR 11 and DVR 11c User Manual...

  • Page 55: Operating Instructions

    Chapter 8 Operating instructions Controlling the DVR There are several ways to control the DVR: • Front panel control • Mouse control • IR remote control • KTD-405 keypad control (see Appendix C “KTD-405 keypad” on page 127) • Web browser control You can use your preferred control method for any procedure, but in most cases we describe procedures using mouse terminology.
  • Page 56 7BChapter 8: Operating instructions Figure 9: TVR 11 front panel (16-ch model shown) Figure 10: TVR 11c front panel The controls on the front panel include: Item Name Description USB port The DVR supports both a USB DVD and a USB HD on the front and rear USB ports.

  • Page 57: Using The Mouse

    7BChapter 8: Operating instructions Item Name Description Status LEDs HDD: Green indicates the DVR is working correctly. Red indicates a fault. Network: Green indicates the network is working correctly. Red indicates a fault or no network connection. Internal: Green indicates the Watchdog is working correctly.

  • Page 58: Using The Ir Remote Control

    7BChapter 8: Operating instructions Move the pointer to a command, option, or button on a window. Click the left mouse button to enter or confirm a selection. You can purchase a spare mouse by ordering part number TVR-MOUSE-1 TruVision™ DVR Model 11/40/41/60 Mouse. See Table 6 below for a description of the mouse buttons.
  • Page 59 7BChapter 8: Operating instructions Figure 11: IR remote control Item Description 1. Alarm Acknowledge an alarm. 2. Device Enable/disable the IR remote control to control the DVR. 3. Numeric buttons Select a camera, and enter a number in a menu option. 4.
  • Page 60 7BChapter 8: Operating instructions Item Description 14. Focus + and - Use to control focus of camera lens. 15. Playback control Use to control playback (Rewind, Pause, Play, and Fast Forward). 16. Search Open the Search menu. 17. Replay Replay the selected file from the beginning. 18.

  • Page 61: Menu Overview

    7BChapter 8: Operating instructions Menu overview The DVR has an icon-driven menu structure that allows you to configure the unit’s parameters. Each command icon displays a window that lets you edit a group of settings. Most menus are available only to system administrators. The window is divided into three sections.

  • Page 62: Using The Soft Keyboard

    7BChapter 8: Operating instructions Icon Name Description Network settings Configures standard network settings including IP address, email notifications, DDNS setup, and advanced network settings. See Chapter 6 “Network settings” on page 35. Alarm settings Configures alarm settings including alarm input, relay output, video loss, remote alert, pre-alarm, and post-alarm seconds.

  • Page 63: Exiting The Main Menu

    7BChapter 8: Operating instructions Description of the keys in the virtual keyboard: Switch to lowercase/uppercase Space Exit the soft keyboard Alphanumeric characters Backspace Symbols Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view, or click Back in a main menu.
  • Page 64 7BChapter 8: Operating instructions TruVision DVR 11 and DVR 11c User Manual...

  • Page 65: Chapter 9 Live View

    Chapter 9 Live view Description of live view Live view mode is the normal operating mode of the unit where you watch live images from the cameras. The DVR automatically enters into live view mode once powered up. On the viewer you can see whether a recording is in progress and, if set up to do so, the current date and time, as well as the camera name.

  • Page 66: Video Output

    8BChapter 9: Live view Video output The DVR automatically checks the monitor outputs used. If more than one monitor is connected, it then defines which monitor is the main one and which is the event one. The event monitor is used to display detected events such as motion.

  • Page 67: Single And Multiview Display Formats

    8BChapter 9: Live view Item Name Description Previous screen Displays the previous camera. Next screen Displays the next camera. Start auto-switch Turn on sequence mode. The window automatically sequences between cameras. See “Multiview” on page 62. Go to Menu > Display Mode Settings > Layout > Dwell Time to set up.

  • Page 68: Sequencing Cameras

    8BChapter 9: Live view Multiview display format A video tile is any cell in a multiview display. A camera image can only be shown in one video tile at a time. The number of multiview display formats available depends on the DVR model. There is only one multiview format available for the TVR 11c (2 x 2).

  • Page 69: Accessing Frequently Used Commands

    8BChapter 9: Live view Sequencing live view mode using the front panel: 1. Select the camera where you want to start sequencing. 2. Press the button on the front panel to start sequencing. 3. Press the button again to stop the sequencing. Sequencing live view mode using the mouse: 1.

  • Page 70: Digital Zoom

    8BChapter 9: Live view Icon Description Image settings: Enter the image settings menu to modify the image lighting levels. There are two options: Preset Mode: These are preconfigured image lighting levels. Select one of the four options depending on current lighting conditions: Standard: Use in standard lighting situations.

  • Page 71: Configuring Live View

    8BChapter 9: Live view 3. Left-click the mouse and drag the red square to the area of interest, or press the arrow button on the front panel to position the red square. The selected area is magnified. 4. To exit digital zoom, right-click the mouse. Configuring live view The setup of live view can be modified from the main menu to suit different needs, such as the different monitors, multiview layout, and dwell time options.
  • Page 72 8BChapter 9: Live view Submenu name Description Enable audio out You can hear audio from cameras in both live and playback mode. However, in order to be able to hear audio in playback you must enable the audio output setting. Check the box to enable/disable audio output.

  • Page 73: Configuring Time And Date

    8BChapter 9: Live view To set the camera sequencing: 1. Click the Display Mode Settings icon in the menu toolbar. 2. Select Layout > View. 3. From Video Output Interface, select the desired monitor from the drop-down list. 4. From the multiview layout selection bar, select the desired multiview layout. 5.

  • Page 74: General Settings

    8BChapter 9: Live view Table 13: Description of the Time and date settings window Option Description Time zone Select the time zone of the DVR from the drop-down list. Date format Select the date format from the drop-down list. Default format is DD- MM-YYYY.
  • Page 75 8BChapter 9: Live view • Manually change the video output format (PAL/NTSC) • Change the time out period after which the display reverts to showing live view • Enable/disable the transparency of the menus on screen • Enable/disable whether the status icons appear on screen See Figure 21 and Table 14 on page 69 for the general options available, and Figure 22 and Table 15 on page 70 for further options.
  • Page 76 8BChapter 9: Live view Option Description Enable wizard Define whether the wizard tool starts when the DVR is turned on. Check the box to enable/disable, and click Apply. Figure 22: Monitor setup window: More settings Table 15: Description of the Monitor setup window: More settings Option Description Monitor standard...

  • Page 77: V-Stream Encoding

    8BChapter 9: Live view V-stream encoding If the available bandwidth is limited, you can remotely view several channels in real time with one stream over the web browser or CMS (Client Management System), such as TruVision navigator, using the V-stream encoding option (“V” stands for “virtual”).
  • Page 78 8BChapter 9: Live view TruVision DVR 11 and DVR 11c User Manual...

  • Page 79: Controlling A Ptz Camera

    Chapter 10 Controlling a PTZ camera You can control PTZ dome cameras using the buttons on the front panel, the keypad, and IR remote control as well as using the PTZ control panel accessed with the mouse. Access to PTZ commands may require a password. A detailed list of the PTZ commands available for many different camera protocols is available in Appendix E on page 137.

  • Page 80: Calling Up Presets, Tours And Shadow Tours

    9BChapter 10: Controlling a PTZ camera Note: It is important to ensure that the settings correspond with those used in the PTZ camera. 4. Click Copy to copy the settings to another camera, if required. 5. Click Apply to save the settings. Calling up presets, tours and shadow tours When in live view you can quickly call up the list of existing presets, preset tours and shadow tours by using the front panel, remote control, mouse and keypad.

  • Page 81: Setting And Calling Up Presets

    9BChapter 10: Controlling a PTZ camera Item Name Description Zoom area. Centers the PTZ dome camera image. This command is not supported on all PTZ dome cameras. Jumps to the home position. Select PTZ command Displays the desired function from the scroll bar: camera, preset, preset tour or shadow tour.
  • Page 82 9BChapter 10: Controlling a PTZ camera Item Name Description Saves the shadow tour. Starts the selected shadow tour. Deletes the selected shadow tour. Preset tour toolbar Adds a step to a selected preset tour. Starts the selected preset tour. Stops the selected preset tour. Deletes all the preset tour steps.

  • Page 83: Setting And Calling Up Preset Tours

    9BChapter 10: Controlling a PTZ camera • Menu toolbar: 1. Click the PTZ Settings icon on the menu toolbar and select More Settings. The PTZ configuration window appears. 2. Check Call Preset and enter the preset number to call up. The camera immediately moves to that preset position.
  • Page 84 9BChapter 10: Controlling a PTZ camera 5. In the preset tour toolbar, click to call up the preset tour. 6. Click Back to return to live view. To delete a preset tour: 1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

  • Page 85: Setting And Calling Up A Shadow Tour

    9BChapter 10: Controlling a PTZ camera Setting and calling up a shadow tour The shadow tour command remembers the manually-controlled PTZ dome camera movement track. One shadow tour can be set up. Note: The PTZ dome camera used must be able to support a shadow tour command.
  • Page 86 9BChapter 10: Controlling a PTZ camera TruVision DVR 11 and DVR 11c User Manual...

  • Page 87: Playing Back A Recording

    Chapter 11 Playing back a recording The DVR lets you to quickly locate and play back recorded video. There are four ways to play back video:  Instant playback of the most recently recorded video  All-day playback of the day’s recorded video ...
  • Page 88 10BChapter 11: Playing back a recording Figure 25: Playback window 1. Playback viewer. 3. Calendar panel. Blue: Current date 2. Camera panel. Select the cameras for Yellow: Recordings available on the DVR. playback. Move the mouse over the area to display the list of cameras available.

  • Page 89: Instant Playback

    10BChapter 11: Playing back a recording Item Description Fast forward playback by 30 seconds. Reverse playback by 30 seconds. Decrease playback speed: Options available are: single frame, 1/8 speed, ¼ speed, ½ speed, normal, X2 speed, X4 speed, X8 speed, maximum speed.

  • Page 90: All-Day Playback

    10BChapter 11: Playing back a recording 3. Click Pause on the toolbar to pause playback. Click Play to restart playback. Click to stop playback and return to live view. All-day playback Use this option to play back recorded video from the last day. Playback starts at midnight and runs for the 24-hour period.

  • Page 91: Searching Recorded Video

    10BChapter 11: Playing back a recording 4. Click Exit to return to live view. – Or – Right-click the mouse and click Exit from the mouse menu to return to the previous window. Searching recorded video You can easily search and play back recorded videos by camera, recording type, time period, events and snapshots.

  • Page 92: Playing Back Recordings By Time And Video Type

    10BChapter 11: Playing back a recording Figure 27: Example of a search result list Playing back recordings by time and video type You can search recorded video by time and video type, such as continuous recordings, motion, text insertion, alarm and all recordings. Video can be played back simultaneously across several cameras.

  • Page 93: Playing Back Recordings By Event

    10BChapter 11: Playing back a recording 8. To do another search: Click the Event Search icon in bottom right of the playback control toolbar or right-click the mouse and select Event Search from the list. The search window reappears. Reselect the search criteria. Playing back recordings by event You can search recorded video by event type: alarm inputs, motion detection and POS/ATM text insertion.

  • Page 94: Slideshow Of Snapshots

    10BChapter 11: Playing back a recording Slideshow of snapshots You can search captured snapshots and play them back in sequence as a slideshow. See “Accessing frequently used commands” on page 63 on how to create snapshots. To play back search results: 1.
  • Page 95 10BChapter 11: Playing back a recording Table 18: Main and minor record types Major types Minor types Alarm All, Alarm input, Alarm output, Start motion detection, Stop motion detection, Start tamper-proof, Stop tamper-proof Notification All, Video loss alarm, Abnormal video signal, Illegal login, HDD full, HDD error, IP conflicted, Network disconnected, Abnormal record, Input/output video standard mismatch Operation...

  • Page 96: Motion Search

    10BChapter 11: Playing back a recording - Back: Click to return to the previous window. Motion search You can quickly and easily search playback recording for incidents of motion detection. Motion can be searched over the whole playback window or just for specific areas on it.

  • Page 97: Playing Back Frame-By-Frame

    10BChapter 11: Playing back a recording Playing back frame-by-frame You can easily play back a selected video at different speeds. This allows you to carefully examine an event frame-by-frame as it happens. The current frame rate is shown on the right of the playback control toolbar. To play back frame-by-frame: •...
  • Page 98 10BChapter 11: Playing back a recording TruVision DVR 11 and DVR 11c User Manual...

  • Page 99: Archiving Recorded Files

    Chapter 12 Archiving recorded files Archive recorded files on an external device such as a USB flash drives, USB HDDs or a DVD writer. You must be in live view to archive video. Access to archive commands may require a password. Before starting to archive files, ensure that you have the backup device connected to the DVR.

  • Page 100: Exporting Recorded Files To Backup Device

    11BChapter 12: Archiving recorded files Note: If there is a capacity limitation on the backup device, only the most recent files will be backed up. A message will appear to confirm when the download is complete. Exporting recorded files to a backup device You can insert a mini-USB hub to the USB port to attach a mouse for navigation or a USB drive for archiving.

  • Page 101: Creating And Archiving Video Clips

    Chapter 9: Archiving recorded files Item Function Description New folder Create a new folder on the backup device. Files from the DVR can be archived to a specific folder. Format Format the USB/eSATA drive. Archive Start downloading selected files onto the backup device. Cancel Cancel search and return to previous menu.

  • Page 102: Archiving Snapshots

    11BChapter 12: Archiving recorded files 2. Search for the required files to play back. See “Searching recorded video” on page 85. 3. Select the file or files to play back and click Play. Playback starts immediately. 4. Click the playback timeline where you want the video clip to start and click the Start Clip button.

  • Page 103: Managing Backup Devices

    Chapter 9: Archiving recorded files Managing backup devices You can manage backup devices from the Export window (see Figure 30 on page 94.) The Export window allows you to: • Create New Folder: Create a new folder on the backup device. •...
  • Page 104 11BChapter 12: Archiving recorded files TruVision DVR 11 and DVR 11c User Manual...

  • Page 105: Dvr Management

    Chapter 13 DVR management This chapter describes:  Configuring the RS-232 port  Updating system firmware  Restoring default settings  Viewing system information  Viewing system logs Configuring the RS-232 port Use the System Settings menu to configure the RS-232 parameters such as baud rate, data bit, stop bit, parity, flow control, and usage.

  • Page 106: Updating System Firmware

    The firmware upgrade file is labeled TVR11.dav. To update the system firmware using a USB device: 1. Download on to a USB the latest firmware from our web site at: www.interlogix.com - Or - www.utcfssecurityproductspages.eu/videoupgrades 2. Connect the USB device to the DVR.

  • Page 107: Viewing System Information

    12BChapter 13: DVR management Note: Network information such as IP address, subnet mask, gateway, MTU, NIC working mode, server port, and default route are not restored to factory default settings. Viewing system information To view system information: 1. Click the System Settings icon in the menu toolbar and select System...

  • Page 108: Searching System Logs For Events

    12BChapter 13: DVR management 6. To view network information, click the Network tab. 7. To view HDD information, click the tab. 8. Click Back to return to live view. Searching system logs for events Many events of the DVR, such as operation, alarm and notification, are logged into the system logs.
  • Page 109 12BChapter 13: DVR management 3. To view more detail information about a particular log entry, select the entry and click or double-click the log entry. 5. If available, you can also view the associated video to the selected log entry by clicking its play button 5.
  • Page 110 12BChapter 13: DVR management TruVision DVR 11 and DVR 11c User Manual...

  • Page 111: Camera Settings

    Chapter 14 Camera settings The TVR 11 can support up to 16 analog cameras depending on the model. The TVR 11c can support up to four analog cameras. Configuring the OSD settings The DVR lets you configure which information is displayed on-screen for analog cameras only.

  • Page 112: Setting Up Privacy Masking

    13BChapter 14: Camera settings Select one of the options from the drop-down list. Default is non- transparent/non-flashing. • Transparent & flashing • Transparent & not flashing • Non-transparent & flashing • Non-transparent & non-flashing 6. There are two red text boxes in the camera view window; one for the camera name and the other for the date/time.

  • Page 113: Adjusting Video Image Settings

    13BChapter 14: Camera settings To delete a mask, check the desired mask and click Clear for that color mask. 5. To copy the settings to other cameras, click Copy and select the desired cameras. Click OK. 6. Click Apply to save the settings and then click Back to return to live view.
  • Page 114 13BChapter 14: Camera settings TruVision DVR 11 and DVR 11c User Manual...

  • Page 115: Chapter 15 User Management

    Chapter 15 User management By default the DVR comes with three user accounts: an Administrator account, an Operator account and a Guest account. These accounts provide multiple levels of access and functionality. See Table 19 below for a description of the different user accounts.

  • Page 116: Customizing A User's Access Privileges

    14BChapter 15: User management To add new users: 1. Click the User Management icon in the menu toolbar to display its window. 2. Click to enter the Add User window. 3. Enter the new user’s name and password. Both the user name and password can have up to 16 alphanumeric characters.
  • Page 117 14BChapter 15: User management Remote configuration settings • Remote Log Search: Remotely view logs that are saved on the DVR. • Remote Parameter Settings: Remotely configure parameters and import/export configuration. • Remote Camera Management: Remotely enable and disable channels. • Remote Serial Port Control: For future use.

  • Page 118: Deleting A User

    14BChapter 15: User management Deleting a user Only a system administrator can delete a user. To delete a user from the DVR: 1. Click the User Management icon in the menu toolbar to display its window. 2. Click the Delete button for the user to be deleted.

  • Page 119: Using The Web Browser

    Chapter 16 Using the web browser This chapter describes how you can use the web browser interface to configure the device, play back recorded video, search through event logs, and control a PTZ dome camera. You can also specify settings on the web browser interface to optimize video playback and recording performance when operating in a low or limited bandwidth environment.

  • Page 120: Accessing The Web Browser

    15BChapter 16: Using the web browser 9. Connect to the DVR for full browser functionality. Accessing the web browser To access the DVR, open the Microsoft Internet Explorer web browser and enter the IP address assigned to the DVR, as a web address. On the logon window, enter the default user ID and password.
  • Page 121 15BChapter 16: Using the web browser Figure 32: Live view in the web browser interface Table 20: Description of live view in the web browser Item Name Description Camera Select the camera. Menu toolbar Lets you do the following: • View live video •...

  • Page 122: Using The Web Browser To Configure The Device

    15BChapter 16: Using the web browser Item Name Description View previous and next camera respectively. If viewing in multiview format, live view moves to the next group of cameras for the selected number of video tiles. Turn audio on/off Turn microphone on/off PTZ panel Hide/display the PTZ panel.

  • Page 123: Searching And Playing Back Recorded Video

    15BChapter 16: Using the web browser Note: The configuration settings defined remotely are different from those that can be defined locally. Figure 33: Remote browser configuration window (Display Settings window shown) Searching and playing back recorded video To search and play back recorded video, click Playback on the menu bar to display the Playback page shown in Figure 34 below.
  • Page 124 15BChapter 16: Using the web browser Item Description Timeline: The timeline moves left (oldest video) to right (newest video). Click a location on the timeline to move the cursor to where you want playback to start. Playback control toolbar: Reverse: Click to reverse playback. Start/stop: Start or stop playback.

  • Page 125: Searching For Event Logs

    15BChapter 16: Using the web browser Searching for event logs The DVR compiles a log of events, such as the start or end of video recording, DVR notifications, and alarms, through which you can easily search. Logs are categorized by the following types: •...

  • Page 126: Capturing Text Insertions

    15BChapter 16: Using the web browser Capturing text insertions Text insertion lets you insert or display text from a point-of-sale (POS) system on the video display of the DVR. The text is saved and time‐stamped together with the video. You can then search the text for specific video clips. The text is displayed during playback.
  • Page 127 15BChapter 16: Using the web browser 2. Under Usage, select ProBridge. 3. Select Text Insertion. 4. Check Enable text insertion. 5. Select the access device from the drop-down list. 6. Select the access mode. Only “ProBridge” is listed. 7. Under “Start String”, enter the desired transaction text such as an ATM transaction number.
  • Page 128 15BChapter 16: Using the web browser TruVision DVR 11 and DVR 11c User Manual...

  • Page 129: Specifications

    Appendix A Specifications TVR 1104 TVR 1108 TVR 1116 TVR 11c Video & audio input Video compression H.264 Analog video input 4-ch, 8-ch, 16-ch, 4-ch, (1.0 Vp-p, 75 Ω), (1.0 Vp-p, 75 Ω), (1.0 Vp-p, 75 Ω), (1.0 Vp-p, 75 Ω), PAL /NTSC self- PAL /NTSC self- PAL /NTSC self-...
  • Page 130 16BAppendix A: Specifications TVR 1104 TVR 1108 TVR 1116 TVR 11c Playback resolution 4CIF / 2CIF / CIF / QCIF Synchronous 4-ch 8-ch 16-ch 4-ch playback Hard disk SATA 2 SATA interfaces Capacity Models without CD/DVD burner: 2 HDDs. Up to 4TB capacity for each disk Models with CD/DVD burner: 1 HDD.

  • Page 131: Ptz Protocols

    Appendix B PTZ protocols Interlogix-485 PHILIPS Interlogix-422 PHILIPS-3 Kalatel DSCP Samsung HIKVISION Siemens Honeywell SONY-EVI-D30/31 INFINOVA SONY-EVI-D70 KTD-348 SONY-EVI-D100/P LG MULTIX TECHWIN LILIN VICON PANASONIC_CS850 YOULI PELCO-D PELCO-P TruVision DVR 11 and DVR 11c User Manual...
  • Page 132 17BAppendix B: PTZ protocols TruVision DVR 11 and DVR 11c User Manual...

  • Page 133: Ktd-405 Keypad

    Appendix C KTD-405 keypad Supported firmware TVR 11XX-XXX firmware 1.0i or higher KTD-405U (-2DU) keypad firmware: 1.4.00 Note: XXX is represents the DVR storage configuration such as 1T = 1 TB, etc. Wiring the keypad Connect the RS-485 bus of the KTD-405 I/O box to the RS-485 port of the DVR. Table 21: Keypad and DVR connections KTD-405 I/O box TVR 11 / TVR 11c connection...

  • Page 134: Setting Up The Keypad To Work With The Tvr 11

    Appendix C: KTD-405 keypad Figure 37: Keypad and DVR connections A. KTD-405 keypad E. RJ45 cable control (use the cable provided with the equipment) B. RS-232 programming port F. I/O box C. RS-485 and RS-422 in/out G. DVR back panel (TVR 11 shown) D.
  • Page 135 18BAppendix C: KTD-405 keypad To set the keypad in zone mode: 1. Log into the keypad using the Admin password. Hold down the Enter button ) until a beep sounds and then enter the following code: 1 4 7 6. Push button to confirm.

  • Page 136: Operating The Keypad

    Appendix C: KTD-405 keypad  Capture video If these functions are required, it is recommended to use a mouse in conjunction with the keypad as all DVR functions will then be available. Unavailable keypad functions The following keypad buttons are unavailable when using the keypad to control the DVR: Figure 38: Keypad buttons unavailable DSC/VCR...
  • Page 137 18BAppendix C: KTD-405 keypad 4. Press and hold and then press the arrow buttons to reach the first digit of the password. Release and press Enter ( ) to select the digit. Or move the joystick to the first digit of the password and press Enter ( ). 5.
  • Page 138 Appendix C: KTD-405 keypad Task Keypad action Further information Select a character or menu Press Enter Note. If you press before option pressing Enter, you quit the menu without saving any changes. It is the same as Cancel. Select the zone ID Press zone to connect the...
  • Page 139 18BAppendix C: KTD-405 keypad Task Keypad action Further information Stop playback Press to stop playback and return to live view mode. Pause playback Press to pause playback. Press restart. Select one of the files in the Press enter ( ) and move search result screen the joystick to the desired file.
  • Page 140 Appendix C: KTD-405 keypad Camera Zone ID of TVR 11/TVR 11c input 110 142 174 206 238 270 302 334 366 398 430 462 494 447 79 111 143 175 207 239 271 303 335 367 399 431 463 495 112 144 176 208 240 272 304 336 368 400 432 464 496 113 145 177 209 241 273 305 337 369 401 433 465 497 114 146 178 210 242 274 306 338 370 402 434 466 498...

  • Page 141: Maximum Pre-Recording Times

    Appendix D Maximum pre-recording times The maximum pre-recording time that can be selected depends on the bit rate. Frame rate, resolution and image quality do not impact time. Note: This information only applies when the bit rate is set to Constant (see “Initializing the recording settings”...
  • Page 142 19BAppendix D: Maximum pre-recording times Maximum pre-recording time Constant bit rate (seconds) 1792 2048 3072 4096 TruVision DVR 11 and DVR 11c User Manual...

  • Page 143: Supported Ptz Commands

    PTZ command Protocol Tilt up Tilt Left Left Right Right Auto Zoom Zoom Focus Focus down left right down down Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI-...
  • Page 144 Table 25: Supported PTZ commands by camera protocols (Part 2) PTZ command Protocol Iris+ Iris- Light Wiper Zoom Center Menu Preset Tour Shadow area tour Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS...

  • Page 145: Default Menu Settings

    Appendix F Default menu settings Display mode setting Monitor General Language: English Device name: Embedded Net DVR Device address: 255 Zone ID: 1 VGA resolution: 1280*1024/60HZ HDMI resolution：1920*1080/60HZ(1080P) Password required : Yes Scale output video: Yes Enable wizard: Yes More settings Monitor standard: NTSC/PAL.
  • Page 146 21BAppendix F: Default menu settings Event output: HDMI Full screen monitoring dwell time: 10 s Audio output linked to: VGA View Video output interface: VGA 16-chan: 4*4 -A1 to A16 8-chan: 3*3 - A1 to A8+1black screen 4-chan: 2*2 - A1 to A4 (Different with PRD-5.1-138) Time Time settings Time Zone: GMT -8...
  • Page 147 21BAppendix F: Default menu settings Motion Motion detection settings Camera: Analog 1 Enable motion detection: No Rule: Trigger channel [camera-self]; Alarm schedule: All day for whole week; Rule: (Null) Sensitivity: Middle Target size: 1 Zone: Full screen Privacy mask Privacy mask settings Camera: Analog 1 Enable privacy mask: No Zone: (Null)
  • Page 148 21BAppendix F: Default menu settings Resolution: 704 x 288 (2CIF) Bit rate type: Variable Video quality: Higher Frame rate: 6 fps Max. bit rate mode: General Max. bit rate (Kbps): 1722 Pre-record: 5 s Post-record: 5 s Auto delete: 0 Record audio: Yes Capture Camera: All...
  • Page 149 21BAppendix F: Default menu settings PPPoE PPPoE Enable PPPoE: Disable User name: (Null) Password: (Null) Confirm: (Null) DDNS DDNS DDNS: Disable DDNS type: ezDDNS Server address: www.tvr-ddns.net Host Name: (Null) NAT: Disable Nat server port: 8000->0 Nat HTTP port: 80->0 Enable NTP: Disable Interval:60min NTP server: time.nist.gov...
  • Page 150 21BAppendix F: Default menu settings Alarm settings Alarm list Alarm Inputs (Null) Alarm Outputs (Null) Alarm Input Alarm Input Alarm input no.: All Alarm name: (Null) Type: NO Setting: Disable Rule: Trigger channel - No; Alarm schedule - All day for whole week;...
  • Page 151 21BAppendix F: Default menu settings Stop bit: 1 Parity: None Flow ctrl: None PTZ protocol: Interlogix 485 Address: 0 to 15 for camera 1 to 16 More settings (Null) User settings User User management Admin:1234 Operator: 4321 Guest: (Null) Change password...
  • Page 152 21BAppendix F: Default menu settings TruVision DVR 11 and DVR 11c User Manual...

  • Page 153: Glossary

    Glossary Term Definition DDNS Dynamic DNS is a method, protocol, or network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a domain name server to change, in real time (ad-hoc) the active DNS configuration of its configured hostnames, addresses or other information stored in DNS DHCP Dynamic Host Configuration Protocol (DHCP) is a network application...
  • Page 154 Glossary TruVision DVR 11 and DVR 11c User Manual...

  • Page 155: Index

    Index DVR address change, 68 DVR name Active X, 113 change, 68 Alarm notifications Dwell time, 65 external alarms, 30 types, 27 video loss, 33 video tampering, 34 Email notifications Alarm outputs set up, 38 manually acknowledging, 32 Event logs searching remotely, 119 Archiving exporting files to a backup device, 94...
  • Page 156 Index KTD-405 keypad Notifications accessing DVR functions, 130 alarm types, 27 connecting the keypad to the DVR, 12 external alarms, 30 controlling a camera, 133 system event types, 32 firmware supported, 127 NTP server, 38 set up DVR device address, 128 set up in zone mode, 128 wiring, 127 OSD settings, 105...
  • Page 157 Index set up, 7 System notifications PTZ protocols, 125 event types, 32 assigning, 73 configuring Interlogix cameras, 8 PTZ commands supported, 137 Tampering detecting video tampering, 34 Text insertion Quick access toolbar, 63 Via local interface, 25 via the browser, 120...

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