Limited Warranty To The Original Customer; Service Information - Eton FR 300 Operation Manual

7 LIMITED WARRANTY TO THE ORIGINAL
CUSTOMER
This etón or Grundig brand product, as supplied and distributed by
etón Corporation (etón) is warranted by etón against manufacturing
defects in material and workmanship for the following limited
warranty period:
ONE (1) YEAR PARTS AND LABOR
This limited warranty begins on the original date of purchase, and is
valid only on products purchased through an authorized etón retailer
and does not include transportation, installation, removal or
reinstallation. Warranty repairs must be performed by etón or etón's
authorized service center. To receive warranty service, the original
dated bill of sale must be presented upon request as proof of purchase
to etón or etón's authorized service center. Transportation to etón or
etón's authorized service center is the responsibility of the purchaser.
etón will repair or replace this product, at our option and at no
charge with new or reconditioned parts, if found to be defective during
the limited warranty period specified above. The product must be
returned no later than 15 days beyond the expiration of the warranty
period with transportation charges prepaid to etón or etón's
designated service center for warranty coverage. Prior to returning
any product for warranty service, the purchaser must contact
etón for problem determination and service procedure. All
replaced parts and products become the property of etón. Replacement
parts and products assume the remaining original warranty, or ninety
(90) days, whichever is longer.
This limited warranty covers manufacturing defects in material and
workmanship encountered in normal, noncommercial use of this
product and shall not apply to the following, including, but not
limited to: damage which occurs due to applications and uses for
which the product was not intended; failures or problems which are
12
LIMITED WARRANTY TO THE ORIGINAL
CUSTOMER continued
caused by products or equipment not supplied by etón; accidents,
misuse, abuse, neglect, misapplication, fire, water, lightning, or other
acts of nature; incorrect line voltage, fluctuations or surges; damage
caused by improper or faulty installation (including batteries, which
may create an acid leak with irreversible circuit damage); damage
caused by acid leakage; product alteration or modification; or use of
unauthorized parts, supplies, accessories, or equipment which damage
this product or result in service problems.
8

SERVICE INFORMATION

SERVICE YOUR etón OR GRUNDIG PRODUCT
To obtain service for your etón or Grundig product we recommend
first contacting an etón service representative at 800-872-2228 US,
800-637-1648 Canada or (650) 903-3866 for problem determination
and trouble-shooting. Many of the common questions can be resolved
quickly over the phone.
THERE ARE TWO SERVICE TYPES SHOULD YOUR etón OR
GRUNDIG PRODUCT NEED REPAIR.
1) WARRANTY – If your product
is still in warranty and the
etón service representative
determines that warranty
service is needed, a return
authorization will be issued
and instructions for shipment
to an authorized warranty
repair facility. Do Not ship
your radio back without
obtaining the return authori-
zation number.
FR300 OPERATION MANUAL
2) NON-WARRANTY – If your
product is no longer under
warranty and requires service
our technical staff will refer
you to the nearest repair
facility that will be able to
best handle the repair.
13