If You Need Service - Splendide WD2100 Installation Instructions And Use & Care Manual

Troubleshooting
Operation
The dryer does not start
The dryer does not dry
properly
Lint or residue on clothing
Stains on the load
Wrinkling

If You Need Service

Every Splendide washer-dryer comes with a Limited Warranty. Please
read the Limited Warranty Statement that came separately with your
machine for complete details. You'll find many answers to common
problems in the "Avoid Service Checklist" section of this manual. If you
review this section first, you may not need to call for service at all. NOTE:
You will be charged for a service call while the appliance is under
warranty if the problems are not caused by defective workmanship or
materials.
• If you do need service, you can relax knowing that help is only a phone
call away. Call our Splendide Technical Service/Assistance Department
toll-free at 1-800-356-0766 Monday-Friday 8:00AM-5:00PM Pacific
Time.
• Please have the model number and serial number of your washer-dryer
ready when you call.
What to Do
Possible Cause
Check that the plug has been correctly inserted into the socket and that
There is no power.
there is electricity to the plug. Check house circuit breakers/fuses. Replace
fuses or reset breaker. Washer should have separate outlet.
Close the door.
The door is open.
Move the program selector knob (A) to one of the Reset positions to cancel
The Delay Start has been
the program. Then reset the controls without setting the delay start.
programmed (p. 14).
Turn both hot and cold faucets fully ON. Make sure hoses are not kinked or
Water supply turned off,
pinched.
kinked.
Make sure that the program selector knob (A) is set to a Dry position and
The controls are not set
that the Dry Time knob (C) is set to your desired dry time.
properly (p. 15).
Make sure that the drain hose is positioned properly (p. 5).
End of drain hose under
water.
Follow the "When Needed, Check the Pump" directions (p. 17) to remove
The drain pump is
any debris from the pumps pre-chamber.
obstructed. (p. 17)
Follow the "Choosing A Load" (p. 12) instructions in this manual for
The drum has been
recommended load sizes for drying.
overloaded (p. 12).
Excess wash time may create lint. Select a shorter wash cycle (p. 9).
Washing is too long.
Try a liquid detergent and/or use a warmer temperature setting.
Detergent not dissolving.
Make sure the drum is not overloaded. For wash loads, you should be able
Overloading (p. 12).
to close the door easily; items should not be tightly packed.
Dispensing balls will not operate correctly in this machine. Add liquid fabric
A fabric softener
softener to the fabric softener compartment.
dispensing ball was used.
Consider using liquid detergent in wash cycles with low spin.
Powdered detergent in low
spin.
For best results, use Express wash for small, lightly soiled loads.
Large load in Express
wash.
Avoid mixing heavy fabrics with light fabrics.
Incorrect sorting (p. 10).
Load your dryer so clothes have enough room to move freely in the drum
Overloading (p. 12).
while drying.
Match cycle selection to type of fabric you are using. Repeated washing in
Incorrect wash cycle (p. 9).
water that is too hot may cause wrinkling.
Clothes matted to drum
Use the recommended amount of fabric softener during the wash cycle.
after Spin (p. 10).
"Knowledgeable Splendide
Service Technicians are
just a phone call away!"
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