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I can't use the Voice Command Button reliably - On some devices, one of the available buttons is a
rocker switch. On this type of button it is very easy to accidentally press the UP or DOWN rocker instead of
the button. Try assigning Voice Command to another button.
Voice Command says "Try again" or the microphone icon disappears -
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Pause longer before speaking.
•
Move your device further away.
•
Speak in a normal tone to avoid pausing between words.
•
Move to a less noisy environment.
•
Make sure you didn't disable the command in Voice Command settings.
•
Use the Notes application to record your voice and playback at full volume. If the playback
sound volume is very soft, this device may be optimized for close talk use and you will need to
move the device closer.
Recognition doesn't work - Some devices require a reset before Voice Command will operate.
Phone and Contact Troubleshooter
These are common questions users have about using Voice command with their phones.
I can't use Voice Command during a call - Voice Command is temporarily disabled during phone calls.
I say a contact name but it is not recognized -
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Contacts without phone numbers cannot be called. Make sure that this contact has at least one
phone number.
•
Sometimes contacts are filed as a different name. Make sure that the name displayed in the contact
list is the same as the first, middle, last name (or company) of the contact.
•
Sometimes names have pronunciations that are not apparent to Voice Command. Try changing the
spelling of the name.
I can't access my contacts - Contacts may become unavailable due to insufficient memory. Try increasing
the amount of program memory, or try synchronizing fewer contacts to the device.
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Phone OFF/SIM Lock
If you turn the phone off or have SIM lock enabled, phone commands will be
recognized, but will not work.
Reading Appointments Troubleshooter
Calendar reminders are not being announced
•
Verify that the Announce Calendar Reminders option is enabled.
•
If you want appointments announced during meetings, make sure that the 'Only during free time'
option is not enabled.
•
See Personalization for more information on these options.
Playing Music Troubleshooter
Playing the first song takes a long time - Store all your tracks in one folder for fastest access to media.
My device cannot find my files
re-inserting it.
Voice Command can't find some tracks
not find them. Add track information with Windows Media Player on your desktop. Voice Command supports
only WMA and MP3 files in its index.
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If your device cannot find files on your storage card, try removing it and
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If your media files lack track information, Voice Command may
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