Troubleshoot Your Connection; Connecting To The Internet - Verizon 4G LTE Broadband Router User Manual

Troubleshoot Your Connection

Check these possible sources of trouble if you are having difficulty connecting to or browsing
the Internet.

Connecting to the Internet

If unable to connect to Internet, check the following:
1. The Internet account is active.
2. The 4G LTE SIM card has been inserted into the SIM card slot on the back of the router.
3. Wireless broadband coverage is available where the router is located.
4. The router's broadband settings are correct. Check with your ISP if you are unsure.
5. Check the location of your router:
a. Move the router closer to a window for a better signal.
• A blue Signal Quality LED indicates excellent coverage.
• A green Signal Quality LED indicates good coverage.
• An amber Signal Quality LED indicates poor coverage.
• A Signal Quality LED that is off indicates no coverage.
b. Move the router away from any appliances causing interference (see Interference
Reduction Table on page 100).
Verizon 4G LTE Broadband Router
Troubleshooting
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