Avaya 4690 User Manual

Avaya 4690 User Manual

Ip conference telephone
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4690 IP Conference Telephone
Release 2.0
User's Guide
555-233-787
Issue 2.0
February 2006

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Table of Contents
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Summary of Contents for Avaya 4690

  • Page 1 4690 IP Conference Telephone Release 2.0 User’s Guide 555-233-787 Issue 2.0 February 2006...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...
  • Page 3: Table Of Contents

    ■ The Avaya 4690 IP Conference Telephone ■ Extension Microphones ■ Using Your Avaya 4690 IP Conference Telephone Introduction ■ General Notes on Use of the 4690 IP Conference Telephone ■ Making Calls ■ Receiving Calls ■ Ending Calls ■...
  • Page 4 Contents Avaya 4690 IP Conference Telephone Options Introduction ■ Accessing the Main Menu ■ Personal Ringing Options ■ Contrast Control ■ System Information ■ Telephone Management and Troubleshooting Introduction ■ Interpreting Ringer Tones ■ Basic Troubleshooting Chart ■ Resetting and Power Cycling the IP Conference Telephone ■...
  • Page 5: About This Guide

    Intended Audience This document is intended for IP conference telephone users who use a 4690 IP Conference Telephone in the conference room. It is not intended to be a technical reference guide for System Administrators or phone technicians.
  • Page 6: Issue Date

    This Guide is organized to help you find topics in a logical manner. Read it from start to finish to get a thorough understanding of how to use your 4690 IP Conference Telephone, or review the Table of Contents to locate information specific to a task or function you want to perform.
  • Page 7: Conventions Used

    For information related to maintaining an IP Telephone System on a Local Area Network, see the “4600 Series IP Telephone LAN Administrator's Guide” (Document number 555-233-507). Standard telephone features are described in Chapter 21, “Telephony” of the Overview for Avaya Communication Manager (Document Number 03-300468). Issue 2.0 February 2006...
  • Page 8 Issue 2.0 February 2006...
  • Page 9: Introducing Your Avaya 4690 Ip Conference Telephone

    Introducing Your Avaya 4690 IP Conference Telephone Introduction This chapter introduces you to the layout of the 4690 IP conference phone. It provides a description for each functional button and other phone characteristics. Issue 2.0 February 2006...
  • Page 10 The Avaya 4690 IP Conference Telephone The Avaya 4690 IP Conference Telephone The 4690 IP Conference Telephone has three call appearances, navigated with menu arrows, an LCD, speaker, and three sensitive microphones. Figure 1. 4690 IP Conference Telephone View information...
  • Page 11: Extension Microphones

    Switchhook state. Indicates whether the phone is on-hook or off-hook. Extension Microphones The 4690 IP Conference Telephone provides coverage for all parts of a 20 feet (6.1 meters) by 20 feet (6.1 meters) conference room. For larger conference rooms, two extension microphones can be added. The additional microphones provide coverage for conference rooms up to 20 feet (6.1 meters) by 30 feet (9.1...
  • Page 12 Extension Microphones Issue 2.0 February 2006...
  • Page 13: Using Your Avaya 4690 Ip Conference Telephone

    Do not raise your voice excessively when speaking. The 4690 IP Conference Telephone provides coverage of a conference room up to approximately 20 feet (6.1 meters) by 20 feet (6.1 meters). The 4690 IP Conference Telephone with extension microphones provide coverage of a conference room up to approximately 20 feet (6.1 meters) by 30 feet (9.1 meters).
  • Page 14: Making Calls

    Receiving Calls Making Calls To place a new call: 1. Press the Hookswitch button and listen for a dial tone. Your call status LEDs turn green. 2. Enter the number of the party you want to call. To redial the last number called: Press the Redial button.
  • Page 15: Hold

    Call Handling Features Hold While on a call, press the Hold softkey (you might need to press the More ■ softkey first, if Hold is not visible). The status LEDs turn red and flash to indicate that the call is on hold. To return to the held call, select the call appearance using the up/down ■...
  • Page 16: Selecting Call Appearances

    Changing the Volume Selecting Call Appearances The 4690 IP Conference Telephone supports up to three call appearances, with one line of display reserved for each call appearance. To select a call appearance, use the “up” and “down” arrow keys to highlight the call appearance you want, and then press the Select button.
  • Page 17: Avaya 4690 Ip Conference Telephone Options

    Avaya 4690 IP Conference Telephone Options Introduction This chapter describes how to set or view telephone options, such as: Personalizing the ringtones ■ Changing the display area's contrast ■ Viewing phone and network parameters ■ Logoff ■ Accessing the Main Menu To access the options menu, press the Menu button to the left of the display.
  • Page 18: Personal Ringing Options

    Exit button. Contrast Control Your 4690 IP Conference Telephone's display area contrast is set to level 6 out of 15 levels. To select a different contrast level: 1. To brighten the contrast, press the Up arrow key to the right of the screen.
  • Page 19: Telephone Management And Troubleshooting

    Resetting or power-cycling your phone, when basic troubleshooting does ■ not resolve a problem. For all other 4690 IP Conference Telephone questions or problems, contact your system administrator. Interpreting Ringer Tones As you become more familiar with the phone, tones you hear in response to incoming calls become more easily recognized.
  • Page 20 Interpreting Ringer Tones Ringing Tones accompany an incoming call. Feedback Tones are those that you hear through the speaker. Tones Meaning 1 Ring -------- Incoming call. Half Ring (ring-ping) --- A call is being redirected from your phone to another because Send All Calls or Call Forwarding All Calls is active.
  • Page 21: Basic Troubleshooting Chart

    Basic Troubleshooting Chart Basic Troubleshooting Chart The following troubleshooting items can help solve the most common problems with the 4690 IP Conference Telephone. If the symptoms you are experiencing are not in this table, consult your system administrator for a solution. Problem/Symptom...
  • Page 22 Basic Troubleshooting Chart Problem/Symptom Suggested Solution No dial tone Ensure that the cords into the phone are securely connected. Note that there might be a slight operational delay if you unplug and reconnect the phone. Reset or power cycle the phone with your system administrator's assistance.
  • Page 23: Resetting And Power Cycling The Ip Conference Telephone

    Basic Troubleshooting Chart Resetting and Power Cycling the IP Conference Telephone Reset your IP Conference Phone when other troubleshooting suggestions do not correct the problem or after being advised to do so by your system administrator. This basic reset procedure can resolve most problems. 1.
  • Page 24 Basic Troubleshooting Chart Issue 2.0 February 2006...
  • Page 25: Index

    Index About This Guide Interpreting Ringer Tones Accessing the Main Menu Introducing your Avaya 4690 IP Conference Audience, for this document Telephone Avaya 4690 IP Conference Telephone Options Issue Date, for this document Basic Troubleshooting Chart Making Calls Button/Feature Descriptions...
  • Page 26 4690 IP Conference Telephone Issue 2.0 February 2006...

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