Conference; Conference Split; Add Held; Swap - Mitel 5020 User Manual

Conference

To form a Conference when a two-party call is already in place, or to
add another party to an existing Conference:
1. Press TRANS/CONF.
2. Dial the number of the next party.
3. Wait for an answer.
4. Press TRANS/CONF.
To leave a Conference:
Hang up.

Conference Split

To Split a Conference and speak privately with the original party:
Press the Split softkey.

Add Held

To move a call on Hold to another line appearance:
1. Press the available line key.
2. Press the Addheld softkey.
3. Press the flashing line key.
To add a call on Hold to an existing conversation or conference:
1. Press the Addheld softkey.
2. Press the flashing line key.

Swap

To call another party when you are in an established two-party call:
1. Press TRANS/CONF.
2. Dial the number.
To alternate between the two parties:
Press the Trade softkey.
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