Mercedes-Benz SLK 350 Operator's Manual page 262

Controls in detail
Useful features
i
The indicator lamp in the Information
button ¡ remains illuminated in red
for approx. ten seconds during the sys-
tem self-check after switching on igni-
tion (together with the SOS button and
the Roadside Assistance button •).
See "System self-check" ( page 258)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button ¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message Call failed
pears in the multifunction display.
262
Information calls can be terminated us-
ing the button t on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the audio system or COMAND* head
unit.
!
If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not cur-
rently active, and may not initiate a call.
Visit your Mercedes-Benz Center and
have the system checked or contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
ap-
as possible.
Upgrade scenario
An emergency call is possible even if other
services are active.
!
If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.