Running The System Test - DirecTV HD DVR User Manual

The System Test allows you to run a basic diagnostics check on your DIRECTV Plus
your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic
procedures on your digital satellite receiver.
First make sure that:
- All connections — jacks, cables, etc. — are in place correctly (see Chapter 3, Connection for TV and Auxiliary Equipment, for more
information).
- There are batteries in the remote control, and they are working correctly.
- The access card is inserted in the DIRECTV Receiver.
Follow these steps to run the diagnostics system test on your DIRECTV Plus
1. Turn on your TV and the DIRECTV Plus
2. Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode, then press
MENU to display the Quick Menu.
3. Select "Parental, Fav's & Setup."
4. Select "System Setup," then "Info & Test."
5. If you have a high-definition receiver, press SELECT on "Run System Test." If you have a Standard-Definition receiver, press
the GREEN button to access the System Test tab and then press SELECT on "Run Test."
6. If your system does not pass the System Test, check any of these potential trouble areas: cabling, pointing the satellite dish,
phone connection and access card.
7. If you continue to have problems, call DIRECTV Customer Service at 1-800-531-5000.
8. You should run a system test several times before concluding that there is a problem. Occasional fluctuations in the phone
line or satellite signal can give temporary false readings.
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Running the System Test

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CHAPTER 4 -
Troubleshooting
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