Troubleshooting; Circuit Diagram - A.O. Smith Jaguar HSE-SCJ-015 User Manual

Troubleshooting

Problem
• No LED display
on unit
• No hot water,
no display
• Display, no hot water
• Water temperature
is too high
• Piping connection
leaks
• Water leakage
from product
• LED display
error code "E0"
• LED display
error code "E1"
• LED display
error code "E3"
• LED display
error code "E4"
• LED display
error code "E5"

Circuit Diagram

Black
Red
Green/Yellow
Possible Cause(s)
Heater is not plugged in
Thermal cutout trips
No power supply in power
socket on the wall
Control circuit or internal
wiring error
Heating element(s)
breakdown or internal
wiring error
Check the "Auto On" &
"Auto Off" time
Electronics circuit damaged
Connection not sealed
Leakage in tank or
other parts
Leakage of electricity
Temperature sensor circuit
short or open
Extra high temperature
Malfunction of leakage
circuit
High/Low voltage protection
(<100 V & >275 V)
Thermal Cutout
Black
Red
Solution
Plug in the heater
Call Customer Care Centre
Check the power socket
Call Customer Care Centre
Call Customer Care Centre
Change the "Auto On" &
"Auto Off" time
Call Customer Care Centre
Re-connect piping, using tape
thread sealant.
Refer plumbing instructions on
pages 3 & 4
Shut off power immediately and
Call Customer Care Centre
Call Customer Care Centre
Call Customer Care Centre
Call Customer Care Centre
Call Customer Care Centre
Use after voltage returns to
normal
Blue
Brown
Power
Board
Red
Control
Board
12
Element
Element