Power; Printer - Gateway Computer User Manual

Chapter 6: Troubleshooting

Power

Your computer will not turn on
■ Make sure that your power cord is connected correctly to your computer.
■ If your computer is plugged into a surge protector, make sure that the surge protector
is connected securely to an electrical outlet, turned on, and working correctly. To test
the outlet, plug a working device, such as a lamp, into the outlet and turn it on.
■ Make sure that the power cord is free from cuts or damage. Replace any damaged
cables.

Printer

The printer will not turn on
■ Make sure that the printer is online. Many printers have an online/offline button that
you may need to press.
■ Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
■ Check the cable between the printer and your computer. Make sure that it is connected
to the correct port.
■ Make sure that the printer is online. Many printers have an online/offline button that
you may need to press so the printer can start printing. Press the button to put the
printer online.
■ Check the cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make sure that you have
selected it in the printer setup.
To set a default printer:
1
Click
Start
Control Panel is in Category View, click
2
Click/Double-click the
opens.
3
Right-click the name of the printer you want to be the default printer, then click
Set as Default Printer
■
Reinstall the printer driver. See the guide that came with your printer for instructions
on installing the printer driver.
72
, then click
Control Panel
Printers and Faxes
.
www.gateway.com
. The Control Panel window opens. If your
Printers and Other Hardware
icon. The Printers and Faxes window
.