General Information; Guarantee - BT DIVERSE 3000 CLASSIC User Manual

General information

Your Diverse 3000 Classic Handset
and Charger is guaranteed for a
period of 12 months from the date
of purchase.
Subject to the terms listed below
the guarantee will provide for the
repair of, or at BT's or its agent's
discretion the option to replace
the Diverse 3000 Classic Handset
and Charger, or any component
thereof, (other than batteries),
which is identified as faulty or
below standard, or as a result of
inferior workmanship or materials.
Products over 28 days old from the
date of purchase may be replaced
with a refurbished product.
• The guarantee shall only apply
to defects that occur within the
12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to
the point of purchase.
• This guarantee does not cover
any faults or defects caused by
accidents, misuse, fair wear and
tear, neglect, tampering with the
equipment, or any attempt at
adjustment or repair other than
through approved agents.
• This guarantee does not affect
your statutory rights.
If you experience difficulty using
the product, prior to returning
your product, please read the Help
section beginning on page 43, or
contact the Diverse Helpline on
for assistance.
In the unlikely event of a defect
occuring, please follow the
Helpline's instructions for
replacement or repair.
If your product needs repair after
the guarantee period has ended,
the repair must meet the approval
requirements for connection to
the telephone network. We
recommend that you call the for
details of our recommended
repair agents.
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