Troubleshooting - Alcatel OT-E157 User Manual

Mobile phones
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16

Troubleshooting..................

Before contacting the aftersales department, you are advised to follow the
instructions below:
You are advised to switch off the telephone from time to time to optimise its
performance.
You are advised to fully charge the battery (
Avoid storing large amounts of data in your telephone as this may affect the
performance of your telephone.
and carry out the following checks:
My mobile phone does not switch on
Press
until the screen comes on
Check the battery charge level
Check the battery contacts, remove and reinstall your battery, then turn your
telephone back on
My phone does not respond since several minutes
Press the
Remove the battery and re-insert it, then switch the phone back on
My screen is difficult to read
Clean your screen
Use your mobile phone in accordance with the recommended conditions of use
My mobile phone turns off by itself
Check that your keypad is locked when you are not using your mobile phone
Check the battery charge level
Check that the function "Auto OFF" is not activated (see page 40).
key
) for optimal operation.
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