Plantronics Savi Office WO100 User Manual
Professional wireless headset system (wo1 base + wh100 headset) with optional hl10 lifter
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Also See for Savi Office WO100:
- User manual (28 pages) ,
- Quick start manual (25 pages) ,
- Connection diagram (4 pages)
Related Manuals for Plantronics Savi Office WO100
Summary of Contents for Plantronics Savi Office WO100
- Page 1 Savi Office WO100 ™ Professional Wireless Headset System (WO1 Base + WH100 Headset) ™ ™ with Optional HL10 Lifter ™ User Guide Buy at The Human Solution | www.thehumansolution.com | 800-531-3746...
- Page 2 Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO100 Professional Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
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Page 3: Table Of Contents
PC Panel Screen ............24 Security Screen ............24 Support Screen ............24 Upgrade Firmware ............25 Upgrade Software ............25 9 Troubleshooting and Common Questions ... Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 4: Package Contents And Features
Volume Configuration Subscription Power/ Desk Phone USB Port Switch Button and Charging Listening Volume Indicator Indicator Telephone Interface Light Light Power Cable Jack Jack Handset Lifter Jack Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 5: Savi Headset
Charge Cradle Foam Ear Cushions Extra Ear Tab Savi WH100 Headset Features Earloop Indicator Light Ear Tab Call Control Button (also controls volume, mute and switching functions) Microphone Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 6: Hl10 Lifter (Optional)
Ringer Microphone Jack (remove cover) Power Cord Height Switch Accessory Jack HL10 Lifter Additional HL10 Lifter Parts (If Required) Ringer Microphone Extender For Nortel i2004 phones only Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 7: Base Set Up
HL10 lifter. In this configuration, you must press both the headset button on your phone and the call control button on the headset to answer or end calls. Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 8: Headset Set Up
Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. Headband CHARgINg TIME 20 min ..... Minimum charge before first use 3 hours ....Full charge Charging Indicator Light Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 9: Configure And Test Call
For more information on headsets and hearing visit: www.plantronics.com/healthandsafety. NOte Do not press the call control button in when adjusting the volume otherwise the call can be ended accidentally. Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 10: Lifter Set Up (Optional)
If you hear a dial tone the lifter is set correctly and needs no adjustment. Remove the protective strips from the 3 mounting tapes on the underside of the lifter. Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 11: Additional Parts (If Required)
Slide extender arm onto lifter. Stabilizers can be shifted left and right. Position stabilizers on outsides of handset to gently grip the phone. For Nortel i2004 Phones Only Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 12: Pc Set Up
Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 13: Using Your Savi Office Professional Wireless Headset System
** To place, answer, and end calls with desk phones that have a headset button and without a handset lifter, you will need to press the headset button on the desk phone instead of removing the handset from the cradle. Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 14: Placing, Answering And Ending Calls With Pc
* Desk phone and PC audio links have to be brought up by the headset or base. You cannot initiate an audio link via the Audio Control Screen in the PerSono Suite software. Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 15: Muting The Headset
If this occurs, try to re-subscribe the headset again. Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 16: Setting Default Line To Desk Phone Or Pc
The subscription light will turn solid red for four seconds and then go to it’s previous state. Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 17: Talk Time
(at least 1½ mode seconds) While not in a link, long press Enables and disables headset volume down (at least 1½ in-use indicator light seconds) Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 18: Persono Suite Software
Clicking a blinking red PC or desk phone icon will turn it back to green, indicating the device is active again. Plantronics Savi User Guide Buy at The Human Solution | www.thehumansolution.com | 800-531-3746... - Page 19 Additional headsets PC Talk Button can be added for call conferencing. Please refer to Conferencing In Up to Three Additional Headsets on page 15 for more information. Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide...
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Page 20: Softphone Support
“Manage API Access Control” screen will pop up stating that “Another program is trying to access Skype”. the name of the program will appear as “PerSonoSuite.exe” with the publisher “Plantronics, Inc.” You must select “Allow this program to use Skype” and click OK. -
Page 21: Settings Screen - Headset And Base
Audio bandwidth – PC Wideband/narrowband Narrowband Tone Control – desk phone 7 settings of bass/treble mix Middle setting Tone Control – PC 7 settings of bass/treble mix Middle setting Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 22: Help For Base Settings
Over-the-air subscription allows a headset to be subscribed to the base without physically docking the Subscription headset. Required when conferencing various models of Plantronics Savi headsets. When over-the-air subscription is set to ON you can subscribe a headset to your base without physically docking the headset into the charge cradle. - Page 23 The system allows you to customize the desk phone and PC tones independently to optimize your Middle listening experience with just the right amount of treble and bass from each device. Setting Desk Phone and PC Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide...
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Page 24: Pc Panel Screen
Press OK. • See a list of supported softphones running on your PC. The security screen will expand. • See which Plantronics device is attached to your PC and working with PerSono Suite software. Reenter the skeleton password, enter your new •... -
Page 25: Upgrade Firmware
Click “Install” to start the *.fwu firmware upgrade. Another screen will appear asking you not to remove your device during the upgrade process. Click “Yes” to continue the upgrade. Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide... -
Page 26: Troubleshooting And Common Questions
Base power supply is plugged into a power strip. Plug the power supply into the wall directly. Talk time performance is Battery is wearing out. Call Plantronics at (800) 544-4660 for factory service information or contact significantly degraded even us at www.plantronics.com/support. - Page 27 Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application. Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 Plantronics Savi User Guide...
- Page 28 Buy at The Human Solution | www.thehumansolution.com | 800-531-3746 © 2009 Plantronics, Inc. All rights reserved. Plantronics, the logo design. HL10, Persono, Savi, Sound Innovation, W01, and WH100 are trademarks or registered trademarks of Plantronics, Inc. Windows is a registered trademark of Microsoft Corporation.