Plantronics Savi W740-M User Manual
Multi device wireless headset system
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- User manual ,
- Quick setup manual (2 pages) ,
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Table of Contents
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Table of Contents
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Summary of Contents for Plantronics Savi W740-M
- Page 1 Savi W740-M ® Multi Device Wireless Headset System User Guide...
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Page 2: Table Of Contents
Daily Use Incoming Calls Outgoing Calls Multi-Phone Status Mobile Phone and Headset Audio Listening to Other PC Audio Combine Audio From Any Two Lines or Channels Conference Up to Three Additional Headsets Advanced Use Install Plantronics Software Plantronics Control panel... - Page 3 Devices Tab Device Settings > Base Tab Device Settings > Headset Tab Device Settings > Security Tab Applications Tab Preferences About Tab Plantronics Update Manager Troubleshooting Headset Desk Phone Mobile Softphone...
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Page 4: Welcome
Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W740 Wireless Headset System which has a WO2 base and a WH500 headset. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. -
Page 5: What's In The Box
What's in the Box Headset and battery Base and charging cradle Over-the-head headband Behind-the-head headband Headset fit kit with earloops, eartips and foam sleeve USB cable Telephone interface cable Power supply... -
Page 6: Base And Headset Basics
Base and Headset Basics Base Power jack Computer button Handset lIfter jack Mobile phone button Telephone interface cable jack Desk phone button USB port Bluetooth pairing button/LED Desk phone speaking volume Subscription button/LED Desk phone configuration switch Charging LED Desk phone listening volume Headset Earloop Battery... -
Page 7: Accessories
Accessories Deluxe charging cradle Charges an extra battery while charging your headset Spare battery Deluxe USB charging cable Charges an extra battery while charging your headset via a USB port Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off hook. -
Page 8: Customize Your Headset
Battery NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. Use the Fit Kit to Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-head or Assemble Your Headset behind-the-head. -
Page 9: Position Your Headset
NOTE Ensure the earloop is flat against the headset before rotating. Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch facing the microphone as shown. Press on to attach. NOTE Ensure the large end of the eartip points to the microphone. To correctly position your headset, see Position Your Headset. -
Page 10: Over-The-Head Assembly
Over-the-Head Assembly Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband. Rotate the headset up. The headband can be worn on the right or left side. To optimize the position of the headset, push the headset in so the microphone is close to your mouth. - Page 11 NOTE Ensure the large end of the eartip points to the microphone. To position your headset correctly, first slide the stem of the headband so the headset fits comfortably. With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching.
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Page 12: Charge Your Headset
Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. -
Page 13: Desk Phone: Connect And Call
Desk phone + HL10 lifter (sold separately) See the user guide at plantronics.com/accessories for details. Desk phone + EHS cable (sold separately) See the user guide at plantronics.com/accessories... -
Page 14: Make A Desk Phone Call
Make a Desk Phone Call While wearing headset, short press base desk phone button. NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset before each call. If you do not hear a dial tone, open side panel and adjust middle configuration switch until you do. -
Page 15: Mobile: Connect And Call
Mobile: Connect and Call Your mobile phone can be paired to multiple headsets and hands-free devices, but it can only be connected to one device at a time. Following are instructions for pairing your mobile phone to the base. Press down and hold Bluetooth pairing button (4 seconds) on Savi base until indicator LED flashes red and blue. -
Page 16: Computer: Connect And Call
Computer: Connect and Call Connect Your Computer Connect the USB cable. Place a Softphone Call While wearing your headset, short press the base computer button. Dial a call from your computer softphone. End the call by pressing the headset call control button. Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. -
Page 17: Headset Features
For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit plantronics.com/healthandsafety. Headset Power If the headset battery is installed and charged, the headset is automatically on. The headset does not have an on/off button. -
Page 18: Headset Battery Level
There are two ways to determine your headset battery status. View System Tray Icon With Plantronics software installed, a headset icon will appear in your system tray, displaying battery status. A warning will be issued if your headset’s battery is critically low. -
Page 19: Turn On/Off Headset Led
(see below). Mobile phone volume can be adjusted on the mobile phone. NOTE You can quickly access your system’s control panel by using the link in the Plantronics Control Panel on the Preferences Tab. For Windows Vista and Windows 7 systems Adjust your overall volume by going to: Start Menu >... -
Page 20: Base Features
With the system idle, you can change your default outbound line by pressing the desired outbound base button until it flashes green four times. You can also change the default outbound line using the Plantronics Control Panel by going to Start > Programs > Plantronics > Plantronics Control Panel > Device Settings > Base. -
Page 21: Set The Range
150 ft. up to 50 ft. You can also set the range using the Plantronics Control Panel. Go to Start > Programs > Plantronics > Plantronics Control Panel > Device Settings > Base > Range. Bluetooth Pairing Button... - Page 22 Bluetooth button again, before the auto connection feature will resume. You may customize this feature by using the Plantronics Control Panel by going to Start > Programs > Plantronics > Plantronics Control Panel > Devices > Device Settings > Base > Auto...
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Page 23: Daily Use
Plantronics software must be installed for this feature to function. The Action to Media Player settings are defined in the preference tab of the Plantronics Control Panel. - Page 24 To enable hands-free dialing, install the Plantronics software. Once installed, go to Start > Programs > Plantronics > Plantronics Control Panel > Device Settings > Base and activate Initiate Mobile voice commands. For hands-free dialing, initiate the mobile call from the base by pressing the base mobile button.
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Page 25: Multi-Phone Status
. For Skype support, follow the steps below. Skype will display the following message during the install of Plantronics Unified Runtime Engine “PlantronicsURE.exe wants to use Skype”. Choose “Allow Access” to connect. You can also check Savi W740 Skype connection status by going to Skype and checking the Tools >... - Page 26 A single tone in the master headset will be heard as each guest leaves the call. View guest headsets As you add headsets to the base, an additional headset icon will appear in the Plantronics Control Panel screen with a number from 1 to 3 indicating the number of additional headset subscribed to the base.
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Page 27: Advanced Use
Plantronics Savi 7xx from the pull down menu and click the Device Settings button. Below are the setting options and defaults for the base and headset. NOTE Some parameters that do not apply to a particular Plantronics device may appear grayed out. -
Page 28: Device Settings > Base Tab
Device Settings > Base Feature Settings Default General Default Line Desk phone/PC/Mobile Desk phone Range High/Med/Low High Desk phone audio Wideband/Narrowband Narrowband bandwidth PC audio bandwidth Wideband/Narrowband Wideband Bluetooth enabled Selected/Not selected Selected Auto connect to mobile Selected/Not selected Selected phone Stop auto connect to Selected/Not selected... - Page 29 Over-The-Air Subscription This feature allows a headset to be subscribed to the base without physically docking the headset. It is required when conferencing multiple models of Plantronics headsets. For more on subscription, see Base Subscription Buttons.
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Page 30: Device Settings > Headset Tab
This feature allows users to customize the time variable used in the Audio Limiting algorithm to match their daily use. Choose a value that best represents the typical use of your Plantronics headset. Anti-Startle Anti-startle provides advanced hearing protection against sudden loud sounds. When Anti- startle is SELECTED, the system identifies and eliminates sudden loud sounds and rapidly reduces them to a comfortable level. - Page 31 Feature Settings Default General Mute Tone Standard/Low/Off System Tones Standard/Low/Off Standard Second Inbound Call Ring Continuously/ Ring Continuously Ring Once/Ignore Auto Answer Selected/Not selected Not Selected Desk Phone Desk Phone ringtone Sound 1/Sound 2/ Sound 1 Sound 3 Desk Phone volume Standard/Low/Off Standard PC ringtone...
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Page 32: Device Settings > Security Tab
Device Settings > Feature Set Lock Security Tab The Plantronics software allows all of the base settings to be locked to prevent changes. The ability to lock/unlock these settings requires a password. In order to lock/unlock any setting, follow these steps: Create a new passwordFrom the Security screen, create and confirm your new password in the Feature Set Lock section and press OK. -
Page 33: About Tab
Help Us Improve This Software By Allowing Us To Collect Anonymous Feature Usage Statistics When selected, this will allow Plantronics to collect data on feature usage pattern. This information will only be used by Plantronics to improve the quality of our future software and hardware products. - Page 34 You can choose to check for available software and firmware updates at any time by clicking on the Check For Updates Now button in Update Manager by clicking on the Start menu > Programs > Plantronics > Plantronics Update Manager. Install Checked Updates Following an AUTOMATIC or MANUAL CHECK FOR UPDATES, this field will be populated with any applicable software updates and the INSTALL CHECKED UPDATES will begin installation.
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Page 35: Troubleshooting
See Position Your Headset. Talk time performance is Battery is wearing out. Contact us at plantronics.com/support significantly degraded even after a full recharge. I can’t hear a dial tone in the Make sure your headset is charged. -
Page 36: Desk Phone
For a list of compatible softphones, visit plantronics.com/ software. If the Plantronics software is not installed and you do not have a compatible softphone, you must first press the base computer call button and then use the softphone interface to place/ answer/end calls. - Page 37 If the distortion is still present, lower the volume on the headset. I can no longer hear any audio For Windows XP systems through my PC Speakers. • Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel.
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Page 38: Need More Help
2011 Plantronics, Inc. All rights reserved. Plantronics, the logo design, HL10, Savi, Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Windows is a registered trademark of Microsoft Corporation. Nortel is a trademark of Nortel Networks. Skype is a registered trademark of Skype Limited.