Konica Minolta magicolor 2490MF User Manual
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Konica Minolta magicolor 2490MF User Manual

Konica Minolta magicolor 2490MF User Manual

Printer/copier/scanner
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magicolor 2490MF
®
Printer / Copier /
Scanner User's
Guide
4556-9597-01A
1800798-001B
EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500

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Summary of Contents for Konica Minolta magicolor 2490MF

  • Page 1 2490MF ® Printer / Copier / Scanner User’s Guide 4556-9597-01A 1800798-001B EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 2: Thank You

    Thank You Thank you for purchasing a magicolor 2490MF. You have made an excellent choice. Your magicolor 2490MF is specially designed for optimal performance in Windows, environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC.

  • Page 3: Software License Agreement

    SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technolo- gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the...
  • Page 4 11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis- tent with 48 C.F.R.

  • Page 5: Legal Restrictions On Copying

    Legal Restrictions on Copying Certain types of documents must never be copied with the purpose or intent to pass copies of such documents off as the originals. The following is not a complete list, but is meant to be used as a guide to responsible copying.

  • Page 6: For Eu Member States Only

    For EU member states only This symbol means: Do not dispose of this product together with your household waste! Please contact the Local Authority for appropriate dis- posal instructions. In the case of a new device being purchased, the used one can also be given to our dealer for appropriate disposal.

  • Page 7: Table Of Contents

    Contents 1 Introduction ....................... 1 Getting Acquainted with Your Machine 2 Space Requirements Installation Precautions Part Names Front View 3 Rear View 4 Inside 4 Front View with Options 5 Rear View with Options 5 Drivers and Documentation CD-ROM Printer Drivers 6 Scanner Drivers 6 Applications CD-ROM Applications 7...
  • Page 8 Control Panel Indicators and Keys Display Indications Main Screen 14 Print Screen 16 Checking the Machine Status and Settings 17 TONER REMAINING 17 TOTAL PAGE 17 TX/RX RESULT 18 PRINT REPORT 18 Functions Available With the Function Key 20 Configuration Menu Overview 21 Configuration Menu MACHINE SETTING Menu PAPER SOURCE SETUP Menu...
  • Page 9 Loading Labels/Postcard/Thick Stock/Transparency/Glossy media 57 Tray 2 Loading Plain Paper 59 About Duplex Printing 62 Double-Sided Booklet Output Bin 64 Media Storage 66 Original Media 67 Specifications Documents that can be Placed on the Original Glass 67 Documents that can be Loaded into the ADF 67 Loading a Document to be Copied 69 Placing a Document on the Original Glass Loading a Document into the ADF...
  • Page 10 6 Using the Copier ....................83 Making Basic Copies 84 Basic Copy Operation Specifying the Copy Quality Specifying the Zoom Ratio Selecting a Preset Zoom Ratio 86 Specifying a Custom Zoom Ratio 86 Selecting the Copy Density Selecting the Media Tray Making Advanced Copies 88 Setting 2in1 Copying ID Card Copying...
  • Page 11 Registering Recipients 109 About the E-mail REGISTRATION Function One-Touch Dialing Programming a One-Touch Dial Key 109 Changing/Deleting One-Touch Dial Information 110 Speed Dialing Programming a Speed Dial Number 111 Changing/Deleting Speed Dial Information 112 Group Dialing Programming Group Dialing 113 Changing/Deleting Group Dialing Information 115 8 Replacing Consumables ................
  • Page 12 11 Installing Accessories ..................193 Introduction 194 Duplex Option 195 Installing the Duplex Option Tray 2 199 Installing Tray 2 A Appendix ......................201 Technical Specifications 202 Consumable Life Expectancy Chart User-Replaceable 205 Service-Replaceable 205 Entering Text 206 Key Operation Entering Fax Numbers 206 Entering Names 207 Entering Email Addresses 207 Changing Input Mode...

  • Page 13: Introduction

    Introduction EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 14: Getting Acquainted With Your Machine

    Getting Acquainted with Your Machine Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 528 mm (20.8") 100 mm 100 mm (3.9") (3.9") 187 mm 581 mm (22.9") (7.4") 100 mm 768 mm (30.2") (3.9") Front View...

  • Page 15: Part Names

    Part Names The following drawings illustrate the parts of your machine referred to throughout this guide, so please take some time to become familiar with them. Front View 1. Output bin 2. Control panel 3. Automatic Document Feeder (ADF) 3-a. ADF feed cover 3-b.

  • Page 16: Rear View

    Rear View 1. Power switch 2. TEL (telephone) jack 3. LINE (telephone line) jack 4. USB port 5. 10Base-T/100Base-TX (IEEE 802.3) Ethernet Interface port Inside 1. Fuser unit 2. Fuser separator levers 3. Transfer belt unit 4. Drum cartridge 5. Toner cartridge carousel (con- taining 4 toner cartridges: C, M, Y and K) 6.

  • Page 17: Front View With Options

    Front View with Options 1. Tray 2 Rear View with Options 1. Duplex option Getting Acquainted with Your Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 18: Drivers And Documentation Cd-Rom

    Drivers and Documentation CD-ROM Printer Drivers Drivers Use/Benefit Printer Driver for Windows XP/ These drivers give you access to all of Server 2003/2000/Me/98SE the printer features, including finishing and advanced layout. See also “Dis- playing Printer Driver Settings” on page 74. Scanner Drivers Drivers Use/Benefit...

  • Page 19: Applications Cd-Rom

    Applications CD-ROM Applications Applications Use/Benefit FaxTalk Communicator This software allows the fax functions of the computer to be used for faxing image data scanned using the Scan to PC operation. For details, refer to the FaxTalk Com- municator User’s Guide on the Appli- cations CD-ROM.

  • Page 20: System Requirements

    System Requirements Personal computer Pentium 2: 400 MHz or higher Operating System – Microsoft Windows XP Home/Professional Edition, Windows Server 2003, Windows 2000, Windows Me, Windows 98SE Free hard disk space 256 MB or more 128 MB or more CD-ROM/DVD drive I/O interface –...

  • Page 21: Control Panel And Configuration Menu

    Control Panel and Configuration Menu EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 22: About The Control Panel

    Control Panel Indicators and Keys No. Name Function Fax Operations Provides fax operations. keys For details, refer to the magicolor 2490MF Facsimile User's Guide. Error indicator Lights up when an error has occurred. Function key Press to specify tray settings, duplex (Double-Sided) printing settings, and ID card copy settings.
  • Page 23 Press to enter Fax mode. The key lights up in green while the machine is in Scan mode. For details, refer to the magicolor 2490MF Facsimile User's Guide. Scan key Press to enter scan mode. (only with a network) The key lights up in green while the machine is in Scan mode.
  • Page 24 No. Name Function Reduce/ Press to specify reduced/enlarged copying with pre- Enlarge key set zoom ratios. Light/Dark key Press to select the copy density. */) keys Press to move left and right through the setting screens, such as the configuration menu. Press to select the copy density.
  • Page 25 No. Name Function Start-B&W key Press to begin monochrome copying. Stop/Reset key Press to stop copying, scanning, and faxing. Press to return the following to their default set- tings. – Copy quality – Copy density – Zoom ratio – Collate –...

  • Page 26: Display Indications

    Display Indications Main Screen No. Indication Description Document type Indicates the document type to be copied specified either with the Quality key or from the configuration menu. Zoom ratio Indicates the zoom ratio. Icons that : Appears when 2in1 copying is set. appear with copy operations : Appears when duplex (Double-Sided) copying is...
  • Page 27 No. Indication Description Media size Indicates the media size that is selected. Change the paper size from the PAPER SOURCE SETUP menu. For details, refer to “PAPER SOURCE SETUP Menu” on page 27. Status Displays messages such as when media is empty. About the Control Panel EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 28: Print Screen

    Print Screen When a print job is received, appears in the status section of the PC:PRN main screen. To display the print screen, press the Display key, then the ) key, while is displayed. (The following screen appears.) PC:PRN To cancel printing, press the Cancel/C key when the print screen appears. Then, select , and press the Menu Select key.

  • Page 29: Checking The Machine Status And Settings

    Checking the Machine Status and Settings Press the Display key to check the status of this machine and the specified settings. Press the Display key to switch between each item to be checked. Alterna- tively, the + and , keys can be pressed. Main screen TONER REMAINING TOTAL PAGE...

  • Page 30: Tx/Rx Result

    The machine settings, lists and reports related to faxing can be printed. Prints the results of fax transmissions. For TX RESULT REPORT details, refer to the magicolor 2490MF Facsim- ile User’s Guide. Prints the results of fax receptions. For details, RX RESULT REPORT refer to the magicolor 2490MF Facsimile User’s...
  • Page 31 Prints a rough estimate of the parcentage of CONFIGURATION PAGE toner remaining and the settings, information and status of this machine. Prints a demo page. DEMO PAGE Checking the Machine Status and Settings EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 32: Functions Available With The Function Key

    Copy key while the Fax key or Scan key is lit up in green. For details on the functions available with the Function key in Fax mode, refer to the magicolor 2490MF Facsimile User’s Guide. Main screen TRAY SELECT...

  • Page 33: Configuration Menu Overview

    Configuration Menu Overview The magicolor 2490MF configuration menu accessible from the control panel is structured as shown below. Configuration Menu Press Menu Select key to enter the configuration menu. Press the Cancel/C key to return to the first screen of a menu item or to the main screen.
  • Page 34 PAPER SOURCE 1 TRAY1 PAPER SETUP *Displays only if the optional 2 TRAY2 PAPER* Tray 2 is installed. COPY SETTING 1 MODE 2 DENSITY LEVEL 3 DENSITY LEVEL 4 COLLATE 5 QUALITY 6 PAPER PRIOR- FAX REGISTRA- 1 ONE-TOUCH TION DIAL 2 SPEED DIAL 3 GROUP DIAL...
  • Page 35 COMM.SETTING 1 TEL LINE TYPE 2 LINE MONITOR 3 PSTN/PBX REPORTING 1 ACTIVITY REPORT 2 TX RESULT REPORT 3 RX RESULT REPORT USER SETTING 1 FAX PTT SET- TING 2 DATE&TIME 3 DATE FORMAT 4 PRESET ZOOM 5 USER FAX NO. 6 USER NAME 1 IMAGE QUALITY DIRECT PRINT...
  • Page 36 E-MAIL SETTING 1 SENDER NAME 2 E-MAIL ADDRESS 3 SMTP SERVER 4 SMTP PORT NO. 5 SMTP TIMEOUT 6 TEXT INSERT 7 DEFAULT SUB- JECT 1 RESOLUTION SCANNER SETTING 2 IMAGE FORMAT 3 CODING METHOD Configuration Menu Overview EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 37: Machine Setting Menu

    MACHINE SETTING Menu Manufacturer’s default settings appear in bold. Setting 1 AUTO PANEL RESET Select whether or not all settings in the control panel return to their default settings when no operation is performed for a set length of time. is selected, select from , and (units: minutes;...
  • Page 38 Setting 7 INITIAL COPY MODE Specify the default mode when the machine is turned on or when all settings in the control panel return to their default settings. Setting 8 TONER EMPTY ON(FAX) STOP Select whether or not printing, copying and faxing stop when the toner has run out.

  • Page 39: Paper Source Setup Menu

    PAPER SOURCE SETUP Menu Manufacturer’s default settings appear in bold. Media type 1 TRAY1 PAPER PLAIN PAPER TRANSPARENCY LABELS LETTERHEAD ENVELOPE POSTCARD THICK STOCK GLOSSY Media size When a setting other than ENVELOPE is selected: POSTCARD LEGAL LETTER G LETTER STATEMENT EXECUTIVE FOLIO...

  • Page 40: Copy Setting Menu

    COPY SETTING Menu Manufacturer’s default settings appear in bold. Setting 1 MODE TEXT PHOTO Select the type of document being copied. After selecting , set the copy density to either TEXT AUTO MANUAL Setting 2 DENSITY LIGHT DARK LEVEL(A) Adjust the density of the background color. Setting 3 DENSITY LIGHT...

  • Page 41: Fax Registration Menu

    FAX REGISTRATION Menu Register fax destinations for one-touch dialing, speed 1 ONE-TOUCH dialing, and group dialing. DIAL For details, refer to the magicolor 2490MF Facsimile 2 SPEED DIAL User’s Guide. 3 GROUP DIAL TX SETTING Menu Specify settings for sending faxes.

  • Page 42: Rx Setting Menu

    RX SETTING Menu Specify settings for receiving faxes. 1 MEMORY RX MODE For details, refer to the magicolor 2490MF Facsimile User’s Guide. 2 NO. of RINGS 3 REDUCTION 4 RX PRINT 5 RX MODE 6 FOOTER 7 SELECT TRAY COMM. SETTING Menu Specify the connection settings for faxing.

  • Page 43: User Setting Menu

    Specify the date and time. 2 DATE&TIME Specify the time in the 24-hour format. Use the keypad to specify the settings. For details, refer to the magicolor 2490MF Facsimile User’s Guide. Specify the order of the year, month and day specified 3 DATE FORMAT For details, refer to the magicolor 2 DATE&TIME.

  • Page 44: Direct Print Menu

    DIRECT PRINT Menu Manufacturer’s default settings appear in bold. Camera settings may be given priority, depending on the settings specified on this machine. Setting 1 IMAGE NORMAL FINE DRAFT QUALITY Select the resolution for Camera Direct Photo Printing. = 600 dpi × 600 dpi; = 1200 dpi ×...

  • Page 45: Network Setting Menu

    NETWORK SETTING Menu Manufacturer’s default settings appear in bold. Setting 1 IP ADDRESS AUTO SPECIFY Select whether to automatically retrieve the IP address or to specify a fixed IP address. Consult your network administrator for information about the IP address to use.

  • Page 46: E-Mail Setting Menu

    Enter your name as the sender’s name. A maximum of 1 SENDER NAME 20 characters can be entered. The default sender name is “magicolor 2490MF”. Type in the email address of the email sender when 2 E-MAIL using network scanning. A maximum of 64 characters ADDRESS can be entered.

  • Page 47: Scanner Setting Menu

    Use alphanumeric characters(including some symbols) for the SENDER NAME and DEFAULT SUBJECT. Using other characters will corrupt the characters for the e-mail desti- nation. For details on entering/editing text and the characters that can be entered, refer to “Entering Email Addresses” on page 207. SCANNER SETTING Menu Manufacturer’s default settings appear in bold.
  • Page 48 Configuration Menu Overview EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 49: Media Handling

    Media Handling EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 50: Print Media

    Print Media Specifications Media Media Size Tray* Duplex Copy Print Direct Print Inch Millimeter 8.2 x 11.7 210.0 x 297.0 1/2 B5 (JIS) 7.2 x 10.1 182.0 x 257.0 1 5.9 x 8.3 148.0 x 210.0 1 Legal 8.5 x 14.0 215.9 x 355.6 1 Letter 8.5 x 11.0...

  • Page 51: Types

    Types Before purchasing a large quantity of special media, do a trial print with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer.konicaminolta.com. Plain Paper (Recycled Paper) Capacity Tray 1...

  • Page 52: Thick Stock

    Wet (or damp) Keep media between 35% and 85% relative humidity. Toner does not adhere well to moist or wet media. Layered Adhesive Folded, creased, curled, embossed, warped, or wrinkled Perforated, three-hole punched, or torn Too slick, too coarse, or too textured Different in texture (roughness) on the front and back Too thin or too thick Stuck together with static electricity...

  • Page 53: Envelope

    DO NOT use thick stock that is Mixed with any other media in the trays (as this will cause media misfeed- ing) Envelope Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these lay- ered regions may be lost or faded.

  • Page 54: Labels

    Labels A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhe- sive should come through on the surface.

  • Page 55: Letterhead

    Are precut or perforated OK to use Do not use Shiny backed paper Full-page labels (uncut) Letterhead You can print continuously with letterhead. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time. Try printing your data on a sheet of plain paper first to check placement.

  • Page 56: Transparency

    Use postcards that are Approved for laser printing DO NOT use postcards that are Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored If the postcard is warped, press on the warped area before putting it in Tray 1. Folded or wrinkled Transparency Do not fan transparencies before loading them.

  • Page 57: Glossy Media

    If you have problems feeding 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at one time may cause static buildup, causing feeding problems. Capacity Tray 1 Up to 50 sheets, depending on their thick- ness Tray 2 Not supported...

  • Page 58: Guaranteed Imageable (Printable) Area

    Guaranteed Imageable (Printable) Area The printable area on all media sizes is up to 4 mm (0.157") from the edges of the media. Each media size has a specific image- Printable able area, the maximum area on which Area the machine can print clearly and with- out distortion.

  • Page 59: Loading Media

    Loading Media Take off the top and bottom sheets of a ream of the media. Holding a stack of approximately 200 sheets, fan the stack to prevent static buildup before inserting it in a tray. Do not fan transparencies. Note Although this machine was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper.
  • Page 60 When loading Legal-sized paper in Tray 1, open the front panel of Tray 1. Face up Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 61 Do not load paper above mark. Up to 200 sheets (80 g/m [22 lb]) of plain paper can be loaded into the tray at one time. Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 62: Other Media

    Other Media When loading media other than plain paper, set the media mode (for exam- ple, Envelope, Labels, Thick Stock, or Transparency) in the driver for opti- mum print quality. Loading Envelopes Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 63 Before loading enve- lopes, press them down to make sure that all air is removed, and make sure that the folds of the flaps are firmly pressed; other- wise the envelopes may become wrinkled or a media misfeed may occur. Up to 10 envelopes can be loaded into the tray at Flap side down...
  • Page 64 Before printing on enve- lopes, be sure to perform steps 6 through 11. The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit. Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 65 Be careful not to touch the plate on the back of the scanner unit. Do not touch the transfer belt. Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 66 If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin. Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 67 Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 68 Before printing on media other than envelopes, be sure to move the fuser separator levers on the fuser unit to their original positions. Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 69: Loading Labels/Postcard/Thick Stock/Transparency/Glossy Media

    Loading Labels/Postcard/Thick Stock/Transparency/ Glossy media Up to 50 sheets can be loaded into the tray at one time. Face up Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 70 Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 71: Tray 2

    Tray 2 Only plain paper can be loaded in Tray 2. Loading Plain Paper Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 72 Face up Do not load above the 100% line. Up to 500 sheets (80 g/m [22 lb]) of plain paper can be loaded into the tray at one time. Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 73 Loading Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 74: About Duplex Printing

    About Duplex Printing You should verify that the duplex option is physically installed on the machine to successfully duplex the job. Check your application to determine how to set your margins for duplex printing. Note Only plain paper, 60–90 g/m (16–24 lb bond), can be autoduplexed.

  • Page 75: Booklet

    Booklet If “Left Binding” is selected, the pages can be folded as a left-bound booklet. If “Right Binding” is selected, the pages can be folded as a right-bound booklet. About Duplex Printing EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 76: Output Bin

    Output Bin All printed media is output to the face-down output bin. This tray has a capac- ity of approximately 100 sheets (A4/Letter) of 80 g/m (22 lb) media. If the media is stacked too high in the output bin, your machine may experience media misfeeds, excessive media curl, or static buildup.
  • Page 77 When printing on postcards, make sure that the output bin is horizontal. If the output bin is slanted while printing, the postcards may be curled and an error message may appear before the output bin contains 10 sheets. In addition, the output bin extension can be pulled out to two different positions.

  • Page 78: Media Storage

    Media Storage Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding. If media has been removed from its wrapper, place it in its original pack- aging and store in a cool, dark place on a level surface.

  • Page 79: Original Media

    Original Media Specifications Documents that can be Placed on the Original Glass The following types of documents can be placed on the original glass. Document type Sheets or books Maximum document size Legal Maximum weight 3 kg (6.6 lb) Observe the following precautions when placing a document on the original glass.
  • Page 80 Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes Original Media EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 81: Loading A Document To Be Copied

    Loading a Document to be Copied Placing a Document on the Original Glass Document Align the document with the arrow on the left side toward the rear of the machine. Loading a Document to be Copied EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 82: Loading A Document Into The Adf

    Loading a Document into the ADF Document Before loading a docu- ment into the ADF, check that no document pages remain on the original glass. Loading a Document to be Copied EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 83: Using The Printer Driver

    Using the Printer Driver EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 84: Selecting Printer Driver Options/Defaults

    Choose the driver’s properties as follows: – (Windows XP/Server 2003) From the start menu, choose Printers and Faxes to display the Printers and Faxes directory. Right-click the KONICA MINOLTA mag- icolor 2490MF printer icon and choose Printing Preferences. – (Windows 2000) From the Start menu, choose Settings and then Printers to display the Printers directory.
  • Page 85 Click OK to exit from the Properties dialog box. Selecting Printer Driver Options/Defaults EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 86: Uninstalling The Printer Driver

    Uninstalling the Printer Driver This section describes how to uninstall the magicolor 2490MF printer driver if necessary. From the Start (Windows XP/Server 2003: start) menu, choose Pro- grams (Windows XP/Server 2003: All Programs), KONICA MINOLTA, magicolor 2490MF, and then Uninstall.

  • Page 87: Printer Driver Settings

    Printer Driver Settings Common Buttons The buttons described below appear on each tab. Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made. Apply Click to save all changes without exiting the Properties dialog box. Depending on the version of the operating system, Apply may not appear.

  • Page 88: Printer View

    Printer View Click the button to display an image of the printer in the figure area. This button does not appear on the Version tab. Watermark View Click this button to display a preview of the watermark. This button appears only when the Watermark tab is selected. Quality View Click this button to display a sample of the settings selected in the Quality tab.

  • Page 89: Layout Tab

    Layout Tab The Layout Tab allows you to Print several pages of a document on the same page (N-up printing) Rotate the print image 180 degrees Specify Double-Sided printing Specify booklet printing Specify image shift settings Overlay Tab Be sure to use overlays with print jobs with a media size and orienta- tion that matches the overlay form.

  • Page 90: Device Options Setting Tab

    Specify the resolution for the printout Device Options Setting Tab The Device Options Setting tab allows you to Automatically identify installed options Activate Tray 2 and/or the duplex option Enter the user name that is sent with the print job(s) Version Tab The Version Tab allows you to view information about the printer driver.

  • Page 91: Using Direct Print

    Using Direct Print EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 92: Camera Direct Photo Printing

    Camera Direct Photo Printing If a digital camera with PictBridge (1.0 or later) is connected to the machine via the USB Host Port, images stored on the digital camera can be printed directly on the machine. The following features are not supported with Camera Direct Photo Printing.
  • Page 93 Connect the USB cable to the digital camera and to the Digital Camera Direct Photo print port. A USB cable is not included with the machine and must be purchased separately, if not supplied with your digital camera. From the digital camera, specify the image(s) that you wish to print and the desired number of copies.
  • Page 94 Camera Direct Photo Printing EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 95: Using The Copier

    Using the Copier EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 96: Making Basic Copies

    Making Basic Copies This section contains descriptions of the basic copy operation procedure and the functions that are frequently used when making copies, such as specify- ing the zoom ratio and the copy density. If the Fax key or Scan key lights up in green while copying, press the Copy key.

  • Page 97: Specifying The Copy Quality

    Specify the desired copy settings. For details on specifying the copy quality, refer to “Specifying the Copy Quality” on page 85. For details on specifying the zoom ratio, refer to “Specifying the Zoom Ratio” on page 85. For details on selecting the copy density, refer to “Selecting the Copy Density”...

  • Page 98: Selecting A Preset Zoom Ratio

    Selecting a Preset Zoom Ratio Press the Reduce/Enlarge key until the desired zoom ratio is selected. The zoom ratio changes in the following order with each press of the Reduce/Enlarge key. When is set to USER SETTING/PRESET ZOOM METRIC: 1.15 → 1.41 → 2.00 → 0.50 → 0.70 → 0.81 When is set to USER SETTING/PRESET ZOOM...

  • Page 99: Selecting The Copy Density

    Selecting the Copy Density is displayed, press the Light/Dark key twice to specify the copy density. Press the * or ) key to select the desired copy density. As the indicator is moved to the right, the density becomes darker. As the indicator is moved to the left, the density becomes lighter.

  • Page 100: Making Advanced Copies

    Making Advanced Copies This section contains descriptions of setting 2in1 copying, ID card copying, duplex (Double-Sided) copying, and collated copying. 2in1 copying, duplex (Double-Sided) copying, ID card copying and collated copying cannot be combined. Setting 2in1 Copying If 2in1 copying is set, two document pages can be copied together onto a sin- gle page.

  • Page 101: Id Card Copying

    ID Card Copying With ID card copying, the back and front of a document, such as a certificate, are copied at full size on a single sheet of paper. front side back side When ID card copying is set, the zoom ratio cannot be changed. ID card copying can only be performed from the original glass.
  • Page 102 Press the * or ) key to select , and then press the Menu/Select key. To print color copies, press the Start-Color key. To print monochrome copies, press the Start-B&W key. Scanning of the document begins. When appears, position the back side of the document at NEXT PAGE the same location as the front side, and then press the Start-Color or Start-B&W key.

  • Page 103: Setting Duplex (Double-Sided) Copying

    Setting Duplex (Double-Sided) Copying Duplex (Double-Sided) Copying From the ADF If duplex (Double-Sided) copying is set, copies can be printed on both sides of the media. The duplex option must be installed in order to set duplex (Dou- ble-Sided) copying. Press the Function key.

  • Page 104: Duplex (Double-Sided) Copying From The Original Glass

    Duplex (Double-Sided) Copying From the Original Glass Duplex (Double-Sided) copying can be performed either from the original glass or from the ADF. The description for duplex (Double-Sided) copying with the original glass is provided below. Position the document on the original glass.

  • Page 105: Setting Collated Copying

    Setting Collated Copying If collated copying is set, multiple sets of copies can be printed from a multi-page document. With collated copying, load the document into the ADF. Collated copy- ing cannot be performed by using the original glass. Press the Collate key. appears in the message window.
  • Page 106 Making Advanced Copies EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 107: Using The Scanner

    Using the Scanner EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 108: Making Basic Scans

    Making Basic Scans Scanning via USB Scanning can be performed from a TWAIN-compatible application. To scan via the network, press the Scan key. For details, refer to “Basic Scan to Email Operation” on page 99 Position the document to be scanned.

  • Page 109: Scanner Driver Settings

    Scanner Driver Settings Original Size Specify the original size. Scan Type Specify the scan type. Resolution Specify the resolution. Scanning mode Select Auto or Manual. When Manual is selected, settings can be specified for Rotation type, Brightness/Contrast, Sharp, Curves, Levels, Color Balance and Hue/Saturation.

  • Page 110: Width/Height

    Width/Height Shows the width and height of the area to be scanned. Prescan Displays a preview in the preview window. Help Displays the Help. Making Basic Scans EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 111: Basic Scan To Email Operation

    Basic Scan to Email Operation With a scan to email operation, documents are sent via a mail server. In order to perform this operation, the network setting and the email setting must have already been specified. For details, refer to “NET- WORK SETTING Menu”...
  • Page 112 For details on specifying the recipient, refer to “Specifying a Recipient” on page 104. By specifying one TO address and 124 CC addresses, a total of 125 recipients can be specified. Email addresses specified after the Scan key is pressed are set as scan to email recipients.

  • Page 113: Scan To Email Using The Original Glass

    If the email could not be sent, a transmission result report can be printed. For details, refer to the magicolor 2490MF Facsimile User's Guide. Scan to Email Using the Original Glass Press the Scan key to enter Scan mode.
  • Page 114 – Using the phone book function For details on specifying the recipient, refer to “Specifying a Recipient” on page 104. By specifying one TO address and 124 CC addresses, a total of 125 recipients can be specified. Email addresses specified after the Scan key is pressed are set as scan to email recipients.
  • Page 115 If the email could not be sent, a transmission result report can be printed. For details, refer to the magicolor 2490MF Facsimile User's Guide. Basic Scan to Email Operation...

  • Page 116: Specifying A Recipient

    Specifying a Recipient The recipients can be specified in any of the following ways. Direct input: Directly enter the email address. Using a one-touch dial key: Specify a recipient registered with a one-touch dial key. Using speed dial numbers: Specify a recipient registered with a speed dial number.

  • Page 117: Using The Speed Dial Function

    If the one-touch dial key that is pressed is not registered with an email address, the message “NOT E-MAIL ADDRESS” appears. In addition, if the one-touch dial key that is pressed is not registered with a recipi- ent, the message “NOT REGISTERED!” appears. Press a one-touch dial key registered with an email address.

  • Page 118: Using The Search Function Of The Phone Book

    Using the Search Function of the Phone Book If a recipient is registered with a one-touch dial key and a speed dial number, the recipient can be found by using the List or Search function of the phone book. Follow the procedure described below to search using the Search function of the phone book.

  • Page 119: Changing The Scan Mode Settings

    Changing the Scan Mode Settings The scan mode settings, such as the data format and compression encoding method, can be changed from the screen for selecting the resolution. If the settings are not changed, scan data will be sent using the default scan mode settings.

  • Page 120: Changing The Scanned Image Size

    Changing the Scanned Image Size The setting for the size of the scan image can be changed from the screen for selecting the document mode. Press the , key in the screen for selecting the document mode (“ADF” or “BOOK”). Using the * and ) keys, select the scan size, and then press the Menu Select key.

  • Page 121: Registering Recipients

    Registering Recipients About the E-mail REGISTRATION Function Frequently used E-mail addresses can be registered with the FAX REGIS- TRATION function so that the E-mail address can be easily accessed. In addition, this reduces input errors. The following registration methods are available: One-touch dial: Register e-mail addressed with one-touch dial keys.

  • Page 122: Changing/Deleting One-Touch Dial Information

    If the one-touch dial key that is pressed is already registered with a recipient, the message “REGISTERED!” appears. Press the Menu Select key, and then press a one-touch dial key with no recipient reg- istered. Enter the name of the one-touch dial to be programmed, and then press the Menu Select key.

  • Page 123: Speed Dialing

    If a one-touch dial key programmed with a group of e-mail addresses is pressed, the message “GROUP” appears in the upper-right corner of the screen. To delete the group, press the Cancel/C Key. To change group dialing, refer to “Changing/Deleting Group Dialing Information”...

  • Page 124: Changing/Deleting Speed Dial Information

    Press the Menu Select key, then the , key three times. Check that the FAX REGISTRATION screen appears, then press the Menu Select key, and then press , key. Check that the SPEED DIAL screen appears, and then press the Menu Select key.

  • Page 125: Group Dialing

    Check that the FAX REGISTRATION screen appears, then press the Menu Select key, and then press the , key. Check that the SPEED DIAL screen appears, and then press the Menu Select key. Using the keypad, enter the speed dial number that you want to change or delete.
  • Page 126 Press the Menu Select key, then the , key three times. Check that the FAX REGISTRATION screen appears, then press the Menu Select key, and then press the , key twice. Check that the GROUP DIAL screen appears, and then press the Menu Select key.

  • Page 127: Changing/Deleting Group Dialing Information

    To program other group dialing, press the one-touch dial key, and then repeat the procedure starting from step 5. To finish the procedure and return to the Scan mode screen, continue pressing the Cancel/C key until the Scan mode screen is displayed. Changing/Deleting Group Dialing Information The registered group dialing information can be corrected.
  • Page 128 Registering Recipients EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 129: Replacing Consumables

    Replacing Consumables EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 130: Replacing The Toner Cartridge

    Replacing the Toner Cartridge Note Failure to follow instructions as outlined in this manual could result in voiding your warranty. Your machine uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the machine or on yourself.
  • Page 131 When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridges for your specific machine type, as listed in the table below. If you open the engine cover, you can find your machine type and the toner car- tridge part numbers on the consumables reorder label inside your machine.
  • Page 132 Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35° C (95° F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality.

  • Page 133: To Replace A Toner Cartridge

    To Replace a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. When a toner cartridge becomes empty, the messages X TONER EMPTY indicates the toner color) alternately appear.
  • Page 134 The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit. Be careful not to touch the plate on the back of the scanner unit. Replacing the Toner Cartridge EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 135 Do not touch the transfer belt. If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin. Replacing the Toner Cartridge EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 136 You can identify the toner cartridge by the color of the handle and by the let- ter molded into the han- dle: C (cyan), M (magenta), Y (yellow) and K (black). Do not manually rotate the toner cartridge carou- sel. In addition, do not rotate the carousel with force;...
  • Page 137 Do not touch or scratch the toner roller. Before inserting the toner cartridge, make sure that the color of the toner car- tridge to be installed is the same as the label on the toner cartridge carou- sel. Replacing the Toner Cartridge EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 138 Before closing the engine cover, be sure to close the front cover. The front cover cannot be closed after the engine cover is closed. When the scanner unit is closed, the black toner cartridge automatically moves so that it can be replaced.
  • Page 139 Press the Stop/Reset key. The message is erased from the message window, and machine is reset so that it can continue printing. If no operation is performed for more than 30 seconds after the scanner unit is closed, the machine is automatically reset so that it can print.

  • Page 140: Replacing The Drum Cartridge

    Replacing the Drum Cartridge When the drum cartridge reaches the end of its service life, the messages alternately appear. Follow the pro- DRUM LIFE END CHANGE DRUM cedure described below to replace the drum cartridge. The scanner unit cannot be released if the ADF has been opened.
  • Page 141 Be careful not to touch the plate on the back of the scanner unit. Do not touch the transfer belt. Replacing the Drum Cartridge EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 142 If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin. Note Dispose of the used drum cartridge according to your local regulations. Do not burn the drum cartridge. Replacing the Drum Cartridge EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 143 Do not touch the OPC New drum cartridge drum on the drum car- tridge. Replacing the Drum Cartridge EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 144 The machine must complete a calibration cycle (less than 2 minutes) after a toner cartridge has been replaced. If you open a cover before the machine is reset, the calibration stops, then starts over again after the cover is closed. Replacing the Drum Cartridge EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 145: Maintenance

    Maintenance EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 146: Maintaining The Machine

    Maintaining the Machine CAUTION Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the machine’s covers and the interior of the body. Handle the machine with care to preserve its life. Abuse handling may cause damage and void your warranty.
  • Page 147 Do not cover the machine immediately after using it. Turn it off and wait until it cools down. Do not leave the machine’s covers open for any length of time, especially in well-lit places; light may damage the drum cartridge. Do not open the machine’s covers during printing.

  • Page 148: Cleaning The Machine

    Cleaning the Machine CAUTION Be sure to turn off the machine and unplug the power cord before cleaning. Use a soft, dry cloth only. Exterior Control Panel Ventilation Grill Machine Exterior Filter Original Glass Original Cover Cleaning the Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 149: Interior

    Interior Cleaning the Media Feed Roller and Laser Lens The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit. Cleaning the Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 150 Be careful not to touch the plate on the back of the scanner unit. Do not touch the transfer belt. Cleaning the Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 151 If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin. Cleaning the Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 152 Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal and place it where it will not become dirty. Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it would be exposed to direct light (such...
  • Page 153 BOTTOM VIEW Laser lens Cleaning the Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 154 Cleaning the Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 155: Cleaning The Duplex Option Feed Rollers

    Cleaning the Duplex Option Feed Rollers Cleaning the Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 156: Cleaning The Media Feed Rollers For Tray 2

    Cleaning the Media Feed Rollers for Tray 2 Cleaning the Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 157 Cleaning the Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 158: Cleaning The Media Feed Rollers For The Adf

    Cleaning the Media Feed Rollers for the ADF Cleaning the Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 159: Storing The Machine

    Storing the Machine Note If this machine is not to be used for an extended period of time, store it with the fuser separator levers moved as far back as possible. Storing the Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 160 Storing the Machine EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 161: Troubleshooting

    Troubleshooting EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 162: Introduction

    Introduction This chapter provides information to aid you in resolving machine problems you may encounter, or at least guide you to the proper sources for help. Preventing Media Misfeeds page 151 Understanding the Media Path page 152 Clearing Media Misfeeds page 152 Solving Problems with Media Misfeeds page 167...

  • Page 163: Preventing Media Misfeeds

    Preventing Media Misfeeds Make sure that... Media matches the machine specifications. Media is flat, especially on the leading edge. The machine is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. The output bin is positioned horizontally when postcards are being printed.

  • Page 164: Understanding The Media Path

    Understanding the Media Path Understanding the media path will help you locate media misfeeds. 1. ADF media feed rollers 2. Document feed tray 3. Document output tray 4. Fuser unit 5. Duplex option Document path (front view) 6. Tray 2 (optional) 7.

  • Page 165: Media Misfeed Messages And Clearing Procedures

    CAUTION If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. If, after clearing the media misfeed, the misfeed message in the message window persists, open and close the engine cover. This should clear the mis- feed message.

  • Page 166: Clearing A Media Misfeed In The Machine

    Clearing a Media Misfeed in the Machine The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit. Clearing Media Misfeeds EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 167 Be careful not to touch the plate on the back of the scanner unit. Do not touch the transfer belt. Clearing Media Misfeeds EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 168 If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin. Clearing Media Misfeeds EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 169 Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal and place it where it will not become dirty. Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it would be exposed to direct light (such...
  • Page 170 Always remove the mis- fed media in the feed direction as shown only. Clearing Media Misfeeds EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 171 Clearing Media Misfeeds EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 172 Clearing Media Misfeeds EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 173 If the paper in Tray 2 is being used, perform the procedure starting from step 14 for clearing a media misfeed. Clearing Media Misfeeds EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 174 Clearing Media Misfeeds EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 175 Clearing Media Misfeeds EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 176: Clearing A Media Misfeed From The Duplex Option

    Clearing a Media Misfeed from the Duplex Option Always remove the mis- fed media in the feed direction as shown only. Clearing Media Misfeeds EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 177: Clearing A Media Misfeed From The Adf

    Clearing a Media Misfeed from the ADF Clearing Media Misfeeds EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 178 Clearing Media Misfeeds EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 179: Solving Problems With Media Misfeeds

    Recheck the media path and make misfed in the sure that you have removed all of the machine. misfed media. Duplex Unsupported media Use KONICA MINOLTA-approved option mis- (wrong size, thick- media. See “Specifications” on page feeds. ness, type, etc.) is being used.
  • Page 180 Symptom Cause Solution Media is mis- The loaded document Load the correct document. For details fed in the does not meet the on the documents that can be loaded, ADF. specifications. refer to “Documents that can be Loaded into the ADF” on page 67. The loaded document Load the document so that it does not exceeds the maxi-...
  • Page 181 Tray 1 one sheet at a time. Do tricity in the tray. not fan transparencies before loading them. Unsupported media Use KONICA MINOLTA-approved (wrong size, thick- media. ness, type, etc.) is See “Specifications” on page 38. being used.

  • Page 182: Solving Other Problems

    Solving Other Problems To order KONICA MINOLTA consumables, go to www.q-shop.com. Symptom Cause Solution Machine The power cord is not Turn off the machine, confirm that the power is not correctly plugged into power cord is correctly plugged into the outlet.
  • Page 183 Symptom Cause Solution Images can- The digital camera Set the digital camera transfer mode to not be transfer mode is not PictBridge. printed from set to PictBridge. the digital The machine supports only camera. PictBridge-enabled digital camera. If the print settings Change the print settings for the digital specified for the digi- camera in “Printer Setup”, and then try...
  • Page 184 The job is very com- Wait. No action needed. plex. A toner cartridge for a Install a correct KONICA MINOLTA different region or an toner cartridge approved for your spe- unapproved toner cific machine. cartridge is installed...
  • Page 185 Symptom Cause Solution Machine The power cord is not Turn off the machine, confirm that the resets or correctly plugged into power cord is correctly plugged into turns off fre- the outlet. the outlet, and then turn on the quently. machine.
  • Page 186 Symptom Cause Solution With N-up on Both the printer driver For N-up on multiple copies, choose multiple cop- and the application Collate only in the printer driver’s Basic ies, the out- have been set for col- Tab. Do not set collation in the applica- put is lation.
  • Page 187 Check them for damage. If necessary, or fuser unit is defec- contact Technical Support with the tive. error information. Unsupported media Use KONICA MINOLTA-approved (wrong size, thick- media. See “Specifications” on page ness, type, etc.) is being used. Also, refer to printer. konicaminolta.

  • Page 188: Solving Problems With Printing Quality

    Solving Problems with Printing Quality Symptom Cause Solution Nothing is One or more of the Remove the toner cartridges and printed, or toner cartridges may check if any is damaged. there are be defective. blank spots The drum cartridge Remove the drum cartridge and check on the may be defective.
  • Page 189 Symptom Cause Solution Image is too Laser lens is dirty. Clean the laser lens. light; there is The copy density is Select a darker copy density. low image set too light. density. The media is moist Remove the moist media and replace from humidity.
  • Page 190 Symptom Cause Solution Image is One or more of the Remove the toner cartridges and blurred; toner cartridges may check for damage. If it is damaged, background be defective. replace it. is lightly The drum cartridge Remove the drum cartridge and check stained;...
  • Page 191 Remove the moist media and replace it appears. with new, dry media. Unsupported media Use KONICA MINOLTA-approved (wrong size, thick- media. See “Specifications” on page ness, type, etc.) is being used. Also, refer to printer. konicaminolta.
  • Page 192 Symptom Cause Solution There are One or more of the Remove the toner cartridges and toner toner cartridges are check for damage. If it is damaged, smudges or defective or installed replace it. residual incorrectly. images. The fuser separator Return the fuse separator levers to the levers are adjusted plain paper setting.
  • Page 193 Symptom Cause Solution Image The laser lens is dirty. Clean the laser lens. defects. A toner cartridge may Remove the toner cartridges and be leaking. check for damage. If it is damaged, replace it. A toner cartridge may Remove the toner cartridge with the be defective.
  • Page 194 Symptom Cause Solution Line art does The line art setting for In the printer driver, go to Quality tab not print in 2400 x 600 dpi and choose Off in the Color Matching. color. requires Color Match- Lower the resolution to 1200 x 600 or ing to be turned off.

  • Page 195: Status, Error, And Service Messages

    Status, Error, and Service Messages Status, error, and service messages are displayed in the message window. They provide information about your machine and help you locate many prob- lems. When the condition associated with a displayed message has changed, the message is cleared from the window. Status Messages This message...

  • Page 196: Error Messages

    Error Messages For details on fax error messages, refer to the magicolor 2490MF Fac- simile User’s Guide. This message... means... Do this... Tray 1 or Tray 2 ran Load media into the :EMPTY out of paper. specified tray. A fax error occurred Press the Fax key to TEXT x1.00...
  • Page 197 This message... means... Do this... The document is Close the ADF. DOCUMENT COVER OPEN loaded into the ADF, (Displaying alternately) but the ADF is open. CLOSE DOCUMENT COVER The drum cartridge Replace the drum car- DRUM has reached the tridge. (Displaying alternately) end of its service life.
  • Page 198 This message... means... Do this... While a document Turn the machine off, *JOB CANCELED* was being scanned and then, after waiting from the original a few seconds, turn it glass in Scan mode, on again. more than one When sending multi- minute had passed ple pages, for exam- after the first page...
  • Page 199 This message... means... Do this... Duplex (Dou- Load paper compati- NO DUPLEX PAPER ble-Sided) printing ble with duplex (Dou- is specified, but no ble-Sided) printing. paper compatible Only plain and letter- with duplex (Dou- head paper are com- ble-Sided) printing patible with duplex is loaded.
  • Page 200 This message... means... Do this... Tray X (Tray 1 or Load paper into the PAPER EMPTY Tray 2) ran out of specified paper tray. (Displaying alternately) paper. LOAD PAPER(XX) Media has misfed in Locate and remove the PAPER JAM the duplex option. misfeed.
  • Page 201 STOP MACHINE SET- menu is set TING ON(FAX) Install a toner car- X TONER KONICA MINOLTA tridge is an unap- (Displaying alternately) toner cartridge of the proved type. appropriate type (AM, INCORRECT EU, AP or JP), see page 119.
  • Page 202 This message... means... Do this... Replace the toner car- toner car- X TONER EMPTY tridge. tridge is empty. (Displaying alternately) (This message CHANGE X TONER appears if TONER EMPTY on the STOP MACHINE SET- menu is set TING Replace the toner car- toner car- TONER LIFE END tridge.

  • Page 203: Service Messages

    Service Messages These messages indicate a more serious fault that can only be corrected by a customer service engineer. If one of these messages appears, turn the machine off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider.
  • Page 204 Status, Error, and Service Messages EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 205: Installing Accessories

    Installing Accessories EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 206: Introduction

    Introduction Note Any damage to the machine caused by the use of accessories not manufactured or supported by KONICA MINOLTA will void your warranty. This chapter provides information about the following accessories. Duplex Option Auto duplexing Tray 2 Lower feeder unit with 500-sheet tray included...

  • Page 207: Duplex Option

    Duplex Option Duplex (Double-Sided) printing can be performed automatically with the duplex option installed. Installing the Duplex Option Duplex Option EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 208 Be sure to remove the tape. Before installing the duplex option, open the duplex cover and check that the knob is posi- tioned vertically. After checking the knob, close the cover. Duplex Option EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 209 Since the duplex option is not yet secured to the machine, hold the duplex option in place when opening its cover. Duplex Option EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 210 Make sure that both knobs are securely locked. Duplex Option EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 211: Installing Tray 2

    Tray 2 Up to 500 sheets of A4/Letter-size paper can be loaded in Tray 2. Installing Tray 2 Note Since consumables are installed in the machine, be sure to keep the machine level when moving it in order to prevent accidental spills. Tray 2 EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...
  • Page 212 Be sure to place Tray 2 on a level surface. Tray 2 EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 213: A Appendix

    Appendix EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 214: Technical Specifications

    Technical Specifications Type Desktop (4-cycle laser color printer-based all-in-one) Document holder Stationary Photoconductor Printing system 2 laser diodes and polygon mirror Electro photographic method Developing system Mono-component toner developing Fusing system Heated roller system Resolution 2400 dpi × 600 dpi, 1200 dpi × 600 dpi, or 600 dpi × 600 dpi First print Simplex...
  • Page 215 Media sizes Tray 1 (Multipurpose Cassette) Media width: 92 to 216 mm (3.6 to 8.5") Media length: 148 to 356 mm (5.9 to 14.0") Tray 2 (Optional) A4/Letter Paper/Media Plain paper (60 to 90 g/m²; 16 to 24 lb bond) Recycled paper (60 to 90 g/m²;...
  • Page 216 Acoustic Noise Copying: 52 dB or less 57 dB or less (with ADF) Standby: 39 dB or less External dimensions Height: 531 mm (20.9") Width: 528 mm (20.8") Depth: 475 mm (18.7") (with Tray 1 closed) Weights Machine: Approximately 33 kg (70.5 lb) (excluding the dust cover) Toner cartridge: –...

  • Page 217: Consumable Life Expectancy Chart

    Consumable Life Expectancy Chart User-Replaceable Item Average Life Expectancy (in Simplex Pages) Toner cartridge At 5% coverage, using A4/Letter plain paper Starter in-box Cartridge = 1,500 pages (Y, M, C) (Continuous) 4,500 pages (K) (Continuous) Replacement Cartridge = Standard-capacity: 1,500 pages (Y, M, C) (Continuous) High-capacity: 4,500 pages (Y, M, C, K) (Continuous) Drum cartridge...

  • Page 218: Entering Text

    Entering Text When specifying the user name or programming the recipient name with one-touch dial keys, letters, accented characters, numbers and symbols can be entered. Key Operation Use the keypad to enter numbers, letters, and symbols. List of characters available with each key of the keypad Entering Fax Numbers Keypad Available...

  • Page 219: Entering Names

    Entering Names Keypad Available characters .,'?¿!¡"1-()@/:;_ ABC2abcÆÇàáâãäåæç DEF3defÐèéêëð GHI4ghiìíîï JKL5jkl€£¢ MNO6mnoØŒñòóôõöøœº PQRS7pqrsß$ TUV8tuvùúûü WXYZ9wxyzÞýþ (space)0 *+×÷=#%&<>[]{}\|µ^˜`~ Entering Email Addresses Keypad Available characters .@_-1 ABC2abc DEF3def GHI4ghi JKL5jkl MNO6mno PQRS7pqrs TUV8tuv WXYZ9wxyz (space)0 +&/*=!?()%[]^`´{}|~$ Entering Text EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

  • Page 220: Changing Input Mode

    Changing Input Mode Each press of the key switches the input mode between numbers and let- ters. [1]: Numbers can be typed in. [A]: Letters can be typed in. Inputting Example The procedure for entering text is described below, using “NJ Office” as an example.

  • Page 221: Correcting Text And Input Precautions

    Correcting Text And Input Precautions To erase all entered text, hold down the Cancel/C key. To delete only part of the entered text, use the * and ) keys to move the cursor (_) to the character that you want to delete, and then press the Cancel/C key.

  • Page 222: Our Concern For Environmental Protection

    Our Concern for Environmental Protection ® As an ENERGY STAR Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automati- cally switch to a “low-power mode”...

  • Page 223: Index

    Index Numerics Control panel 10 Copy 2in1 88 2in1 88 Collate 93 Copy density 87 Duplex 91 Accessories ID card copy 89 Duplex option 195 Quality 85 Tray 2 199 Select media tray 87 Zoom ratio 85 Copy density 87 Basic tab 76 Device Options Setting tab 78 Direct print 79...
  • Page 224 Tray2 154 Media path 152 Entering text 206 Message Window 10 Correcting text 209 Messages 183 Input mode 208 Misfeed problems 167 Input precautions 209 Clearing 152 Entering, direct 104 Media path 152 Envelope 41 Preventing 151 Glossy Media 45 One-touch dial key Specifying a recipient 104 Original media...
  • Page 225 Quality 85 Version tab 78 Quality tab 77 Watermark tab 77 Replace Drum cartridge 128 Toner cartridge 118 Zoom ratio 85 Scan 96 TWAIN driver 97 Scan mode settings 107 Scan to email Basic scan to email operation 99 Scanned image size 108 Scanner driver 97 Select media tray 87 Service messages 191...
  • Page 226 Index EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500...

Table of Contents