Charging Calls To Accounts; Account Number - Siemens 9751 CBX User Manual

Charging Calls to Accounts

Call detail recording (CDR) is a feature that allows calls to be charged
to account numbers. The next section describes its use with the account
number feature.

Account Number

The account number feature lets you charge a call to an assigned
account number. If the account number is the correct length, it and
other details about the call are recorded by the CDR feature.
Your system administrator uses the CDR feature to charge specific
departments for calls, or to bill clients for telephone consultation time.
This information includes the extension number, the time the call was
placed, the date the call was placed, the duration of the call, and the
called or calling number. The calling number is recorded only if it is
identified by automatic number identification (ANI).
If you usually assign calls to the same account number, your extension
number can be set with a default account number. All calls are then
assigned automatically to your default account unless you assign the
call to a different account number.
If your system is set up to use the code enabling account number
feature, you can be required (forced) to enter an account number after
you dial an outside number.
Automatically record the account number and other call details as
follows:
1. Press flash.
2. Listen for the pulse tone and the dial tone.
3. Dial .
2
4. Listen for the confirmation tone.
5. Dial the account code.
6. Listen for the confirmation tone.
7. Continue the conversation.
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