Chapter 10: Troubleshooting; Tools For Troubleshooting; Locate The Problem - Polaroid 539957-020 Rev. A User Manual

Chapter 10: Troubleshooting

This section describes:

"Tools for Troubleshooting"

•
• How to locate the problem (see
• Installation problems (see
• Card appearance problems (see
• Magnetic stripe problems (see
• Driver communication problems (see
"For Managers Only"
•
Tools for Troubleshooting
The tools for troubleshooting a problem are similar to the supplies and
equipment you use to print cards:
• Cards to print, used at several stages of troubleshooting
• Print ribbon
• Cleaning supplies, especially printer cleaning cards and a cleaning pen
• The XPS Card PrinterDriver, if you use it when printing cards
• The Printer Manager, for use by managers with the guidance of your service
provider
• Procedures to identify where a problem is occurring

Locate the Problem

When you think the printer is not working correctly, use the following procedure
to locate the source of the problem.
"Locate the Problem")
"Fixing the Printer System")
"Card Appearance")
"Magnetic Stripe
"Installation
")
Troubleshooting")
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