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• Important operating and
maintenance instruc-
tions included.
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
•
Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• Do not overfire - If any external part starts to
glow, you are overfiring. Reduce feed rate.
Overfiring will void your warranty.
• Comply with all minimum clearances to com-
bustibles as specified. Failure to comply may
cause house fire.
CAUTION
Fuel Type: Wood Pellets, less than 38mm in length,
6mm to 8mm in diameter.
Burning of any other type of fuel voids your warranty.
www.quadrafire.com
CASTILE & SANTA FE PELLET STOVE
Owner's Manual
Installation and Operation
Models:
CASTILE-CE-MBK
SANTAFE-CE-MBK
CAUTION
DO NOT DISCARD THIS MANUAL
Read, understand and
•
follow these instruc-
tions for safe installa-
tion and operation.
WARNING
Leave this manual with
•
party responsible for use
and operation.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room
as fireplace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other
flammable materials away.
Check building codes prior to installation.
• All local regulations, including those referring to national and
European standards need to be complied with when installing
the appliance.
• Consult local fire officials or authorities having jurisdiction
about restrictions, installation inspection, and permits.
7068-112B
R
WARNING
HOT SURFACES!
Glass and other surfaces are
hot during operation AND
cool down.
CAUTION
October 24, 2011
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Table of Contents
Related Manuals for Quadra-Fire CASTILE-CE-MBK
Summary of Contents for Quadra-Fire CASTILE-CE-MBK
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Page 1: Installation And Operation
CASTILE & SANTA FE PELLET STOVE Owner’s Manual Installation and Operation Models: CASTILE-CE-MBK SANTAFE-CE-MBK CAUTION DO NOT DISCARD THIS MANUAL Read, understand and Leave this manual with • Important operating and • • follow these instruc- party responsible for use maintenance instruc- tions for safe installa- and operation. tions included. tion and operation. WARNING... -
Page 2: Congratulations
Castile & Santa Fe CE Pellet Stove Hearth & Home Technologies welcomes you to our tradition our stoves, inserts and fireplaces. And yet we are old-fash- of excellence! In choosing a Quadra-Fire appliance, you ioned when it comes to craftsmanship. Each unit is meticu- have our assurance of commitment to quality, durability, and lously fabricated and surfaces are hand-finished for lasting performance. beauty and enjoyment. Our pledge to quality is completed as each model undergoes a quality control inspection. This commitment begins with our research of the market, including ‘Voice of the Customer’ contacts, ensuring we We wish you and your family many years of enjoyment in make products that will satisfy your needs. Our Research... -
Page 3: Table Of Contents
Castile & Santa Fe CE Pellet Stove Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. • NOTICE: Indicates practices which may cause damage to the appliance or to property. TABLE OF CONTENTS Congratulations ...............2 Installer’s Guide Sample of Safety/Serial Numer Label ......2 Safety Alert Key ...............3 Section 5: Getting Started Limited Warranty .............4-5 A. Design, Installation & Location Considerations and Floor Support ....17 Section 1: Listing and Code Approvals B. Thermostat Location .........18 C. Tools & Supplies Needed........18 A. Appliance Certifications........6... -
Page 4: Limited Warranty
Castile & Santa Fe CE Pellet Stove Page 4 October 24, 2011 7068-112B... - Page 5 Castile & Santa Fe CE Pellet Stove Page 5 October 24, 2011 7068-112B...
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Page 6: Section 1: Listing And Code Approvals
5mm ceramic glass. Please contact your dealer for replacement glass. *Thermal output will vary, depending on the type of fuel you use in your appliance. Consult your Quadra-Fire dealer for best results. C. Electrical Rating WARNING! Risk of Fire! Hearth & Home Technologies dis- claims any responsibility for, and the warranty and agency 230 VAC, 50 Hz, Start 2.80 Amps, Run 0.80 Amps... -
Page 7: User's Guide
Castile & Santa Fe CE Pellet Stove User’s Guide Operating Instructions WARNING HOT SURFACES! Glass and other surfaces are hot during operation AND cool down. Hot glass will cause burns. • Do not touch glass until it is cooled • NEVER allow children to touch glass • Keep children away • CAREFULLY SUPERVISE children in same room as appliance. • Alert children and adults to hazards of high temperatures. High temperatures may ignite clothing or other flammable materials. • Keep clothing, furniture, draperies and other flammable materials away. WARNING! Do not operate appliance before reading and understanding the operating instructions in the Owner’s Manual. -
Page 8: Fire Safety
Castile & Santa Fe CE Pellet Stove A. Fire Safety Clinkers To provide reasonable fire safety, the following should be Minerals and other non-combustible materials such as sand given serious consideration: will turn into a hard, glass-like substance called a clinker when heated in the firepot. • Install at least one smoke detector and CO monitor on each floor of your home. Trees from different areas will vary in mineral content. That is why some fuels produce more clinkers than others. • Locate detectors away from the heating appliance and close to the sleeping areas. Moisture • Follow the detector’s manufacturer’s placement and Always burn dry fuel. Burning fuel with high moisture content installation instructions and maintain regularly. -
Page 9: General Operation Information
Castile & Santa Fe CE Pellet Stove D. General Operating Information E. Before Your First Fire 1. First, make sure your appliance has been properly 1. Thermostat Calls For Heat installed and that all safety requirements have been met. The appliance is like most modern furnaces; when the Pay particular attention to the fire protection, venting and thermostat calls for heat, your appliance will automatically thermostat installation instructions. -
Page 10: Fire Characteristics
Castile & Santa Fe CE Pellet Stove J. Iginition Cycles 6. Once the appliance has ignited, let it burn for approximately 15 minutes, then set the thermostat to the desired room 1. At the beginning of each ignition cycle, it is normal to see temperature. Adjust the heat output control switch to the some smoke in the firebox. The smoke will stop once the desired setting. fire starts. 2. The convection blower will automatically turn on after your Red Call Light appliance has been burning for approximately 10 minutes. This blower transfers heat from your appliance into the room, and will continue to run after the thermostat has stopped calling for heat until the appliance has cooled down. -
Page 11: Proper Shutdown Procedures
Castile & Santa Fe CE Pellet Stove Maintaining & Servicing Your Appliance A. Proper Shutdown Procedure C. General Maintenance 1. Types of Fuel CAUTION Depending on the type of fuel you are burning will dictate how often you have to clean your firepot. Shock and Smoke Hazard If the fuel you are burning has a high dirt or ash content it • Turn down thermostat, let appliance completely may be necessary to clean the firepot more than once a day. cool and exhaust blower must be off. Now you can unplug appliance before servicing. Dirty fuel will cause clinkers to form in the firepot. A clinker is formed when dirt, ash or a non-burnable substance is • Smoke spillage into room can occur if appliance heated to 1093°C and becomes glass-like. See page 16 in is not cool before unplugging. - Page 12 Castile & Santa Fe CE Pellet Stove 2. Cleaning Firepot with Cleaning Rod & Firepot 4. Cleaning Ash Pan/Drawer Clean-Out Tool • Frequency: Every 5 bags or weekly or more fre- • Frequency: Daily or more often as needed quently depending on ash build-up. • By: Homeowner • By: Homeowner a. The appliance must be in complete shutdown and cool Locate the ash pan/drawer underneath the firepot. Open and the exhaust blower off. If you are just cleaning the the bottom ash door and slide the ash pan straight out. firepot, there is no need to unplug the appliance. Empty into a non-combustible container and re-install ash pan/drawer. See Disposal of Ashes. b. Pull firepot cleaning rod OUT a couple of times to help shake debris loose. If rod is hard to pull, it may be necessary to use your firepot clean-out tool to chip...
- Page 13 Castile & Santa Fe CE Pellet Stove 9. Cleaning the Exhaust Path 7. Cleaning Heat Exchanger Chambers & Drop Tube • Frequency: Every 25 bags or monthly or more fre • Frequency: Weekly or every 15 bags or more fre quently depending on ash build-up. quently depending on ash build-up • By: Homeowner • By: Homeowner a. Appliance must be completely cool. b. Open cast hinge face. Remove baffle and right WARNING brick and thoroughly vacuum the area and continue throughout the rest of the firebox.
- Page 14 Castile & Santa Fe CE Pellet Stove 11. Soot and Fly Ash: Formation & Need for Removal 13. Cleaning Exhaust Blower - Requires No Lubrication in Exhaust Venting System. • Frequency: Yearly or as needed • Frequency: Yearly or more frequently depending on • By: Qualified Service Technician ash build-up. • Task: Contact your local dealer •...
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Page 15: High Ash Fuel Content Maintenance
Castile & Santa Fe CE Pellet Stove D. High Ash Fuel Content Maintenance • Frequency: As needed • By: Homeowner Pellets Back Up Firepot Overfills Poor quality pellet fuel, or lack of maintenance, can create In Feed Tube conditions that make the firepot fill quickly with ashes and clinkers. This condition makes the appliance susceptible to overfilling the firepot with pellets which may result in smoking, sooting and possible hopper fires. Figure 16.1 shows an example Ash Build Up in Firebox where the firepot overfills, pellets back up into the feed tube and ash has accumulated in the firebox. -
Page 16: Section 4: Troubleshooting For Homeowner
Castile & Santa Fe CE Pellet Stove Troubleshooting for Homeowner A. Frequently Asked Questions ISSUES SOLUTIONS 1. Metallic noise. 1. Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound pro- duced by a furnace or heating duct. This noise does not affect the operation or longevity of your appliance. 2. White ash buildup on glass. 2. This is normal. Clean the glass using any non-abrasive glass cleaner. 3. Glass has buildup of black soot 3. Excessive build-up of ash. See solution #4. The lower burn settings will produce more ash, the higher burn settings produce less. The more it burns on low the more frequent cleaning of the glass is required. 4. Glass has turned dirty. 3. Excessive build up of ash. The lower burn settings will produce more ash, the higher burn settings produce less. The more it burns on low the more frequent clean- ing of the glass is required. -
Page 17: Installer's Guide
Castile & Santa Fe CE Pellet Stove Installer’s Guide Getting Started Since pellet exhaust can contain ash, soot or sparks, you A. Design, Installation & Location Considerations must consider the location of: • Windows 1. Appliance Location • Air Intakes NOTICE: Check building codes prior to installation. • Air Conditioner • Installation MUST comply with all local building codes • Overhang, soffits, porch roofs, adjacent walls and regulations including those referring to national and • Landscaping, vegetation European standards. -
Page 18: Thermostat Location
Castile & Santa Fe CE Pellet Stove E. Pre-Burn Check List B. Thermostat Location The thermostat’s location will have some effect on the Place the appliance in a location near the appliance’s operation. final installation area and follow the proce- dures below: When the thermostat is located close to the appliance, it may require a slightly higher temperature setting to keep the rest Open the appliance and remove all the parts of the house comfortable. and articles packed inside the Component Pack. Inspect all the parts and glass for ship- If the thermostat location is in an adjacent room or on a different floor level, you will notice higher temperatures near ping damage. Contact your dealer if any irregu- the appliance. -
Page 19: Appliance Dimensions
Castile & Santa Fe CE Pellet Stove Dimensions and Clearances A. Appliance Dimensions 658mm 609mm 305mm 324mm 540mm 626mm Figure 20.1 - Top View Figure 20.5 - Top View 729mm 725mm Figure 20.2- Front View 609mm 582mm Figure 20.6- Front View 426mm 431mm Figure 20.3 -Side View... -
Page 20: Clearance To Combustibles
Castile & Santa Fe CE Pellet Stove B. Clearances to Combustibles Alcove Installation Millimeters Minimum Alcove Height 1092 Minimum Alcove Side Wall Minimum Alcove Width Maximum Alcove Depth Straight Back Against Wall Millimeters Back Wall to Appliance Side Wall to Appliance Corner Installation Millimeters Walls to Appliance Dimension to Corner Millimeters Flue Center Line (Santa 217 / 264 Fe/ Castile) Back of Top Vent Adapter Installations with: 76mm to 76mm Top Vent Adapter and 76mm to 152mm Offset Adapter WARNING... -
Page 21: Hearth Protection
Castile & Santa Fe CE Pellet Stove C. Hearth Pad Requirements If the current flooring is made from wood, provide adequate surface protection according to the current national standards.. Must extend 51mm beyond each side of pipe (shaded area) Figure 22.3 Figure 22.1 Must extend 2 inches (51mm) beyond each side of pipe (shaded area) -
Page 22: Section 7: Vent Information
Castile & Santa Fe CE Pellet Stove Vent Information A. Venting Termination Requirements B. Avoiding Smoke and Odors Negative Pressure, Shut-Down and Electrical Power CAUTION Failure Do not terminate vent in any enclosed or semi-enclosed area such as a carport, garage, attic, crawl space, under a To reduce the probability of back-drafting or burn-back in sun deck or porch, narrow walkway or closely fenced area, the pellet appliance during power failure or shut down con- or any location that can build up a concentration of fumes... -
Page 23: Negative Pressure
Castile & Santa Fe CE Pellet Stove Vent Configurations To minimize the effects of negative air pressure: To reduce probability of reverse drafting during shut-down • Install the outside air kit with the intake facing prevailing conditions Hearth & Home Technologies strongly recom- winds during the heating season mends: • Ensure adequate outdoor air for all combustion appliances and exhaust equipment • I nstalling the pellet vent with a minimum vertical run • Ensure furnace and air conditioning return vents are not of 1.52m. Preferably terminating above the roof line. located in the immediate vicinity of the appliance • I nstalling the outside air kit at least 1.22m below the • Avoid installing the appliance near doors, walkways or vent termination. -
Page 24: Chimney & Exhaust Connection
Castile & Santa Fe CE Pellet Stove E. Chimney and Exhaust Connection CAUTION Chimney & Connector: Use 76mm to102mm diameter type "L" or "PL" venting system. It can be vented vertically or horizontally. • DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVICING ANOTHER APPLIANCE. 2. Residential: The 76mm vertical Top Vent Adapter Kit and • DO NOT CONNECT TO ANY AIR DISTRIBUTION DUCT the 76mm to152mm Top Vent Offset Adapter are tested to OR SYSTEM. use 24 gauge single wall flue connector or Listed double May allow flue gases to enter the house wall flue connector to Class A Listed metal chimneys, or masonry chimneys meeting International Conference of Building Officials (ICBO) standards for solid fuel appli- ances. -
Page 25: Pellet Venting Charts
Castile & Santa Fe CE Pellet Stove C. Pellet Venting Charts WARNING The maximum horizontal venting allowed with no vertical vent- ing attached is 219mm including one 90° elbow or two 45° Fire Risk. elbows. This is our recommended horizontal venting instal- • Only LISTED venting components may be lation. Addition of any horizontal venting beyond 1219mm used. -
Page 26: Section 8: Venting Systems
Castile & Santa Fe CE Pellet Stove Venting Systems A. Alcove Figure 27.1 Minimum Maximum Millimeters Millimeters Height 1092 Width Depth To Side Wall All minimums listed are to a combustible surface. NOTE: • Illustrations reflect typical installations and are FOR DESIGN PURPOSES ONLY. • Illustrations/diagrams are not drawn to scale. • Actual installation may vary due to individual design preference. Page 26 October 24, 2011 7068-112B... -
Page 27: Vertical - Interior
We strongly recommend a minimum of 1.5m vertical, however above the eave is Rain Cap preferred. Both installations are approved for mobile home installations. Must use 76mm to 102mm “L” or “PL” Listed pellet venting or Listed double wall pipe and Flashing Quadra-Fire Outside Air Kit in mobile homes. Single 305mm Minimum wall pipe is approved for residential installations only. Firestop Air Clearance to Pipe This appliance was tested with standard 76mm Listed pellet clearance pipe to combustibles. Connector Adapter... -
Page 28: Masonry
Castile & Santa Fe CE Pellet Stove WARNING Fire Risk Inspection of Chimney: • Masonry chimney must be in good condition. E. Masonry Fireclay flue (SHOWN ON A Concrete Cap Liner with Airspace SANTA FE) Flashing 25mm Clearance with Firestop 25mm Clearance 76mm Minimum 152mm Sheathing Minimum Cleanout cover Airtight Cleanout Door Non-combustible Hearth Pad... -
Page 29: Through The Wall
Castile & Santa Fe CE Pellet Stove G. Through The Wall CAUTION Horizontal termination cap must be a minimum of 152mm We strongly recommend that you DO NOT from the wall. Approved for mobile home installations. Must DOWNWARD VENT. use 76mm to 102mm “L” or “PL” listed pellet venting or listed The following may occur: double wall pipe and a Quadra-Fire Outside Air Kit in mobile • The appliance will not vent properly homes. • Smoke spillage in the house • Excessive sooting NOTICE: Please note that while the minimum clearance for the termination cap is 152mm there is the possibility of soot build-up around the termination area. If this occurs we suggest to move the termination further away from the house to prevent it. -
Page 30: Section 9: Appliance Set-Up
Castile & Santa Fe CE Pellet Stove Appliance Set-Up A. Outside Air Kit Instructions (Shown on SANTA FE) Parts Included in Kit: 1 piece of 51mm x 914.4mm flex Termination Cap Assembly hose, 2 hose clamps, 1 air intake channel1 collar assembly, 1 termination cap assembly, 1 trim ring, 12 screws. (Discard Hose Clamp air channel it is not need for this appliance). Trim Ring Tools Needed: Phillips head screwdriver; wire cutters; hole saw or jig saw. -
Page 31: Log Set Placement (Optional)
Castile & Santa Fe CE Pellet Stove C. Thermostat Installation B. Optional Log Set Placement Instructions A 12 volt AC thermostat is required to operate this pellet appliance. You may use the included wall mount ther- CAUTION mostat or purchase an optional programmable thermo- stat or remote control. It is equipped with an adjustable Logs are FRAGILE. Use extreme care when handling or heat anticipator. The current rating is .05 amps. The cleaning logs. anticipator needs to be adjusted to the lowest setting available. 2. When mounting a thermostat on a wall, be sure to follow NOTE: your thermostat installation instructions carefully. Due to the abrasive nature of a pellet appliance fire, the logs are not covered under warranty. Any placement varia- NOTE: Thermostat must be mounted level for accu- tion other than shown here can cause excessive heat and... -
Page 32: Contact Information
Hearth & Home Technologies 1445 North Highway Colville, WA 99114 Division of HNI Corporation Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer logo onto www.quadrafire.com CAUTION DO NOT DISCARD THIS MANUAL...