AMT Datasouth Accel-7450 User Manual page 38

6. My printer sometimes asks for a second form when there is none.
 The printer is misinterpreting left over control characters as more to print.
Press the Online key to clear.
 Press ALT+RESET to clear any pending data.
7. The message PAPER JAM appears, although paper is not jammed.
The paper jam sensor on the tractor assembly may not function properly if
exposed to direct light or sunlight.
 Adjust the location of the printer so it is not exposed to excessive light.
 Verify there is no dark printing near the sprocket hole on the backside of
fanfold paper.
 Set menu item #26 PAPER JAM DETECT to "NO" to defeat paper jam
detection.
8. The paper sensor does not detect paper (the print start position is too far
down on the paper) or printer will not load paper.
 If paper is reflective (white or light color), clean paper sensors with a soft
cloth or cotton swab.
 If paper is not reflective (black areas or dark background color), load the
paper with the special DARK FORM LOAD feature.
Press the ALT+EJECT/LOAD keys. The LCD displays DARK FORM
LOAD. Then fully insert the form until it seats in the fee rollers.
 Paper sensor calibration may be off. Contact AMT Datasouth for
assistance.
9. Paper out is not detected.
Printing may continue even when paper is out.
 Make sure the paper size, the page length in the control-panel menu
system is correctly set and that the settings are appropriate for the print
data.
10. The message "REMOVE PAPER" appears even when the paper is ejected.
 Clean paper sensors with a soft cloth or cotton swab.
 Remove any paper particles or fragments from the paper sensors.
 Contact AMT Datasouth for assistance.
11. Printed vertical lines are not straight.
Set menu item # 33 TEXT DIRECTION to "UNI-DIRECT".
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