Abit SG-71 User Manual page 106

H-2
Example 1: With a system including: motherboard (with processor, DDR DRAM, etc.) HDD,
CD-ROM, FDD, graphic adapter, MPEG-2 card, SCSI adapter, audio card, etc. After the
system is assembled, if you cannot boot up, check the key components of the system
using the procedure described below. First remove all interface cards except the VGA
card and try to reboot.
If you still cannot boot up:
Try installing another brand/model VGA card and see if the system will start. If it still
does not start, note the VGA card model, motherboard model, Bios identification
number, CPU on the technical support form (refer to main instructions), and describe
the problem in the problem description space provided.
If you can boot up:
Insert the interface cards you have removed back into the system, one by one and try
to start the system each time you insert a card, until the system will not start. Keep the
VGA card and the interface card that caused the problem inserted on the motherboard,
remove any other cards or peripheral, and start again. If you still cannot start, note the
information related to both cards in the add-on Card space provided, and don't forget
to indicate the motherboard model, version, BIOS identification number, CPU (refer
to main instructions), and give a description of the problem.
Example 2: With a system including: motherboard (with processor, DDR DRAM, etc.) HDD,
CD-ROM, FDD, graphic adapter, MPEG-2 card, SCSI adapter, audio card, etc. After
assembly and after having installed the audio card driver, when you restart the system,
when it runs the audio card driver, it resets automatically. This problem may be due to the
audio card driver. During the starting DOS... procedure, press SHIFT (BY-PASS) key, to
skip CONFIG.SYS and AUTOEXEC.BAT; edit CONFIG.SYS with a text editor, and in
function the line that loads the audio card driver, add a remark REM, in order to disable
the audio card driver. See the example below.
CONFIG.SYS:
DEVICE=C:\DOS\HIMEM.SYS
DEVICE=C:\DOS\EMM386.EXE HIGHSCAN
DOS=HIGH, UMB
FILES=40
BUFFERS=36
REM DEVICEHIGH=C:\PLUGPLAY\DWCFGMG.SYS
LASTDRIVE=Z
Restart the system. If the system starts and does not reset, you can be sure that the
problem is due to the Sound Card Driver. Write down the Sound Card model,
motherboard model, BIOS identification number on the technical support file (refer to
main instructions), and describe the problem in the space provided.
☺☺☺ We will show you how to fill the "Technical Support Form".
Instructions
To fill in this "Technical Support Form", refer to the step-by-step instructions given below:
*
. Model Name: Note the model number given in your user's manual.
1
SG-71
Appendix H