Toshiba E-studio 556 Troubleshooting Manual page 13

Message
Call for service
Examine stapler in the Saddle Stitch
unit
Check staple cartridge in the Saddle
Stitch unit
Check staple cartridge
Examine Stapler
Saving energy - press START button.
CHANGE DRAWER TO CORRECT
PAPER SIZE
Time for periodic maintenance
POWER FAILURE
ERASING DATA
Check paper size setting on control
panel for Bypass. Check the direction
or size of the paper.
Set the paper on the bypass tray
again.
Check the direction or size of the
paper on the bypass tray and press
START
Reboot the machine
Problem Description
The equipment requires adjusting by
a service technician.
Staple jam has occurred in the stapler
of the saddle stitch unit.
No staples are left in the stapler of the
saddle stitch unit.
No staples are left in the stapler of the
finisher.
Staple jam has occurred in the stapler
of the finisher.
The equipment has entered into the
energy saving mode since it has not
been used for a certain time.
No paper suitable for the original is
set.
The size of the original is not detected
correctly because the original is sent
from the Reversing Automatic
Document Feeder at a skew.
The equipment requires inspection
and maintenance by a service
technician.
A job was interrupted by a power
failure or some other reason.
The Data Overwrite Enabler is
clearing the data.
Paper misfeed has occurred because
of a mismatch between the paper size
placed in the bypass tray and the size
registered for the bypass tray in the
equipment.
The paper placed on the bypass tray
misfed.
The direction or the size of the paper
placed on the bypass tray is incorrect.
The side guides of the bypass tray do
not fit the paper length.
An error has occurred in the
equipment and it stopped normal
operation.
1 TROUBLESHOOTING FOR THE HARDWARE
Corrective Action
Contact your service representative with the error
code displayed on the right side of the touch panel.
Never attempt to repair, disassemble or modify
the equipment by yourself.
You could cause a fire or get an electric shock.
Always contact your service representative for
maintenance or repair of the internal parts of the
equipment.
Remove the jammed staples.
P.37 "Staple jam in the saddle stitch unit"
Refill the staples.
P.45 "Refilling With Staples"
Refill the staples.
P.45 "Refilling With Staples"
Remove the jammed staples.
P.34 "Clearing a Staple Jam"
Press any of the [START], [COPY], [e-FILING],
[SCAN], [PRINT], [FAX] and [ENERGY SAVER]
buttons to clear the energy saving mode.
Place the suitable size paper for the original in the
drawer.
Replace the original while aligning the side guides of
the Reversing Automatic Document Feeder to its
width so that it will be placed straight.
If you do not want the equipment strictly to distinguish
A4 and LT, or A3 and LD at the scanning of the
original, contact your service technician or service
representative.
Contact your service representative for maintenance.
The print or fax job may be incomplete. Press [JOB
STATUS] to check whether any jobs are unfinished.
To clear the messages, press the [FUNCTION
CLEAR] button twice.
This message is displayed if the Data Overwrite
Enabler (optional) is installed. You can operate the
equipment while the message is displayed.
Register the paper size correctly. Just removing the
misfed paper does not prevent another paper from
being misfed.
P.29 "Clearing paper misfeeds caused by a wrong
paper size setting"
Remove the misfed paper and set the paper again.
Check the direction and the size of the paper and then
replace it on the bypass tray.
Align the side guides of the bypass tray to the paper
length.
Rebooting the equipment may correct the error: Press
the [ACCESS] and [POWER] buttons on the control
panel simultaneously until a "pip" sound is heard to
turn the power OFF, and then turn it back ON with the
[POWER] button.
Messages Displayed on the Touch Panel 11