Using The Call Directory; Viewing Or Dialing Missed Calls; Viewing Or Dialing Received And Placed Calls - Cisco 7960 User Manual

Using the Call Directory

The Cisco IP Phone maintains a directory of calls you miss, receive, or make.
You can use this directory to locate numbers you want to redial. These
sections describe what you can do with the directory:
NOTE: These features require using the directories button, which does not
function on the 7960 MGCP phone. Pressing the directories button on the
7960 MGCP phone displays the message "Feature not supported. Use
SERVICES button." Refer to Services Feature in this guide.

Viewing or Dialing Missed Calls

If your phone display indicates you have missed calls, you can use the Missed
Calls option on the Directory menu to view call history and call back the missed
call.
1. Press the directories button.
2. Press the Select soft key to select the Missed Calls option on the Directory
menu.
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3. If desired, use the scroll key to select the desired call.
4. Click the Dial soft key to speed dial a number from the missed call list.
NOTE: You might need to use the EditDial soft key to add digits to the front of
the number. For example, if the call was from an outside, long-distance caller,
you need to add the digit "1" to the front of the number.
5. Press the Exit soft key twice to exit the Directory menu.

Viewing or Dialing Received and Placed Calls

The Cisco IP Phone keeps a history of all calls you make and receive, including the
caller ID, time, and date of the call. You can use this information to redial a party.
1. Press the Directories button.
2. Use the scroll key to select the desired call history option: Missed Calls,
Received Calls, or Placed Calls.
3. Press the Select soft key to display the call history list.
4. If desired, use the scroll key to select the desired call.
5. Press the Dial soft key to speed dial a number from the call history list.
NOTE: You might need to use the EditDial soft key to add or edit digits in the
number. For example, if the call was placed using an alternate access digit
(e.g. 8 instead of the usual 9), the saved number may have the 9 in place of
the 8 in the saved number.
Cisco 7960/7940 Telephone User Guide
621-00000116
The call history for missed calls is displayed on the LCD.
Basic Phone Features 17