Important Information; Support Information; Learn More Online; Technical Support - Rimage 2000i User Manual

Robotic-controlled autoloader
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Important Information

This section provides support contact information, safety and compliance information, and product specifications for the
Rimage 2000i.

Support Information

US, Asia/Pacific, Mexico/Latin America
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Contact Rimage Support
Website:
www.rimage.com/support
KnowledgeBase:
http://rimage.custhelp.com
Login and select the AsknanQuestionntab.
Phone:
North America: 800-553-8312
Asia/Pacific, Mexico/Latin America: 952-946-0004
Fax: 952-946-6956
When you contact Rimage Services, please provide:
System serial number and software version
Functional and technical description of the problem
Exact error message received

Learn More Online

At www.rimage.com/support, you can experience Rimage's world-class Support and Services.
From the Support home page:
1.
Select your product series.
Select your product.
2.
3.
Learn more on the product page.

Technical Support

Support for the Rimage 2000i is available through your authorized reseller.
-
Important! Make sure to register your Rimage 2000i so Rimage can notify you of upgrades as they become available.
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Important Information
Europe
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Contact Rimage Services Europe:
Website:
www.rimage.de
Email:
support@rimage.de
Phone:+49-(0) 1805-7462-43
Fax: +49-(0) 6074-8521-100
My Rimage Product Information:
Copy this information from your Rimage product for future
reference.

Note: Update the Serial Number here any time you
receive a replacement autoloader.
Serial Number:
Product Name:
Date of Purchase:
From your product page you can access:
Information about the latest software and firmware
updates
Product specifications
The latest documents
Current firmware and driver downloads
3

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