Polycom SoundStation IP 7000 Setup Manual
Hide thumbs
Also See for SoundStation IP 7000:
- User manual (130 pages) ,
- Setup manual (38 pages) ,
- Integration manual (32 pages)
Related Manuals for Polycom SoundStation IP 7000
Summary of Contents for Polycom SoundStation IP 7000
-
Page 1: Polycom Soundstation Ip
Setup Guide for the ® ® Polycom SoundStation IP 7000 Phone SIP 3.2 July, 2009 1725-40119-001 Rev. A... - Page 2 As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
-
Page 3: About This Guide
About This Guide ® ® Thank you for choosing the Polycom SoundStation IP 7000 conference phone. This conference phone provides multi-person audio and video conferencing capabilities for medium to large conference rooms within a Session Initiation Protocol (SIP) internet telephony system. - Page 4 Setup Guide for the Polycom SoundStation IP 7000 Phone...
-
Page 5: Table Of Contents
Contents About This Guide ....... . . iii 1 Setting Up Your Phone ......1–1 Parts List . - Page 6 Setup Guide for the Polycom SoundStation IP 7000 Phone...
-
Page 7: Setting Up Your Phone
Setting Up Your Phone This chapter provides basic setup instructions and information for obtaining the best performance from your SoundStation IP 7000 conference phone. The topics include: • Parts List on page • Installing Your Phone on page • Registering Your Phone... -
Page 8: Parts List
Setup Guide for the Polycom SoundStation IP 7000 Phone Parts List The following items are included in your basic phone package: • SoundStation IP 7000 Conference Phone • 25-foot Network Cable • Quick Start Guide Make sure your conference phone package contains each item. If any item is missing, see your system administrator. -
Page 9: Installing Your Phone
Connecting Network and Power Sources When you connect your phone to a Polycom HDX system, you do not need to Note connect your phone to a power source. To set up your phone with a Polycom HDX system, see Connecting Optional Video Components on page 1-14. - Page 10 Setup Guide for the Polycom SoundStation IP 7000 Phone Connecting Your Phone Using a Power over Ethernet Source Power over Ethernet is the default connection for your phone. AC power adapters are not included in the PoE package. If you require one, see Note your system administrator.
- Page 11 Setting Up Your Phone The following figure shows how to connect your phone to an AC power source. Power Insertion Cable 25-foot Network Cable Power Adapter To connect your phone to an AC power source: 1. Connect the 25-foot Network Cable to the LAN jack on your phone. 2.
- Page 12 Setup Guide for the Polycom SoundStation IP 7000 Phone The following figure shows how to connect your phone to an AC power source and the Multi-Interface Module. Power Adapter Multi-Interface Module 12-foot Network Cable (10-pin) 25-foot Network Cable To connect your phone to an AC power source and the Multi-Interface Module: 1.
- Page 13 Setting Up Your Phone Before you connect two phones together, make sure you have the optional Multi-Interface Module Package (containing a Multi-Interface Module, 12-foot Network Cable (10-pin), Power Adapter, and Regional Power Cord) and the optional Console Interconnect Cable. The following figure shows how to connect two phones to the network using AC power.
-
Page 14: Connecting Optional External Microphones
You can connect microphones to your phone using an optional External Microphone Kit. Depending on the External Microphone Kit you have, your kit will contain either two SoundStation IP 7000 extension microphones (analog), or two Polycom HDX Microphone Arrays (digital). - Page 15 1-14. Connecting Microphones to a Single Phone Setup You can attach up to two analog extension microphones or three Polycom HDX Microphone Arrays to a single phone setup. You can daisy-chain two or three Polycom HDX Microphone Arrays. You cannot daisy-chain analog extension microphones.
- Page 16 The following figure shows a single phone with two analog extension microphones (the maximum number you can attach). The following figure shows a single phone with three Polycom HDX Microphone Arrays (the maximum number you can attach to a single phone).
- Page 17 Setting Up Your Phone Connecting Microphones to a Two-Phone Setup You can attach up to two analog extension microphones or one Polycom HDX Microphone Array to a two-phone setup. You can connect an analog extension microphone to just one of the phones, or connect an analog extension microphone to each phone.
-
Page 18: Connecting Optional Auxiliary Audio Components
Setup Guide for the Polycom SoundStation IP 7000 Phone The following figure shows a two-phone setup with one Polycom HDX Microphone Array (the maximum number you can attach for this setup). Power Adapter Multi-Interface Module 12-foot Network Cable (10-pin) Console Interconnect Cable... - Page 19 After you connect an auxiliary audio component to the Multi-Interface Module, you must enable the component. To enable the component, see the User Guide for the Polycom SoundStation IP 7000 Phone, available at www.polycom.com/voicedocumentation. You do not have to enable audio from a mobile phone or from a computer calling Note application.
-
Page 20: Connecting Optional Video Components
Connecting Optional Video Components You can connect your phone to a Polycom HDX system so that your phone can conduct video calls and conferences. You can connect your phone to the following Polycom HDX systems running 2.5 or later: •... - Page 21 Polycom HDX system, see the Polycom HDX documentation at www.polycom.com/videodocumentation. Before you set up your phone to connect to a Polycom HDX system, make sure you have the optional Video Kit (containing a Polycom HDX Microphone Cable).
- Page 22 You can only daisy-chain up to two Polycom HDX Microphone Arrays directly to your phone when your phone is connected to a Polycom HDX system. If you want, you can also connect Polycom HDX Microphone Arrays to the Polycom HDX system (the exact number depends on the Polycom HDX system you have).
-
Page 23: Registering Your Phone
For detailed information on how to register your phone after you install it, see Quick Tip 44011: Registering Standalone SoundPoint IP, SoundStation IP, and Polycom VVX Phones, available at http://www.polycom.com/usa/en/support/voice/ soundpoint_ip/VoIP_Technical_Bulletins_pub.html. 1 - 17... - Page 24 Setup Guide for the Polycom SoundStation IP 7000 Phone 1 - 18...
-
Page 25: Troubleshooting Your Phone Setup
Troubleshooting Your Phone Setup This chapter contains general troubleshooting information to help you solve any problems you might encounter when you use the SoundStation IP 7000 conference phone. The tables in this chapter list possible trouble symptoms, the likely causes of these problems, and recommended corrective actions to take. -
Page 26: Installation Configuration
Setup Guide for the Polycom SoundStation IP 7000 Phone Installation Configuration Symptom Problem Corrective Action The display shows: The phone installation Verify that you have installed the phone(s) configuration is not supported. and any components correctly: “General configuration error Unsupported configuration Check that no more than two phones •... -
Page 27: Power And Startup
Troubleshooting Your Phone Setup Power and Startup Symptom Problem Corrective Action The display shows: The network cable is not properly Verify that the network cable is properly connected. connected: “Network Link is Down” Check the cable termination at the • switch or hub (furthest end of the cable from the phone). -
Page 28: Controls
Setup Guide for the Polycom SoundStation IP 7000 Phone Controls Symptom Problem Corrective Action The dial pad does not work. The dial pad on the phone does Try the following: not respond. Check for a response from other • feature keys. -
Page 29: Access To Screens And Systems
Troubleshooting Your Phone Setup Access to Screens and Systems Symptom Problem Corrective Action There is no response when you The phone is not in an active Do one of the following: press a feature key. state. Press the keys more slowly. •... -
Page 30: Calling
Setup Guide for the Polycom SoundStation IP 7000 Phone Calling Symptom Problem Corrective Action There is no dial tone. Power is not correctly applied to Verify that power is correctly applied to the the phone. phone: Check that the display is illuminated. -
Page 31: Displays
The contrast needs adjustment. Adjust the screen contrast. (See the User Guide for the Polycom SoundStation IP 7000 Phone, available at www.polycom.com/voicedocumentation.) The display is flickering. Certain types of older fluorescent... -
Page 32: Productivity Suite
Setup Guide for the Polycom SoundStation IP 7000 Phone Productivity Suite Symptom Problem Corrective Action You are trying to access one of The license is not installed on Do the following: the following features, but it is not your phone or it has expired. -
Page 33: Safety Notices
Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copyright or other notices. - Page 34 Replacement products or parts may be new or reconditioned. Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package.
- Page 35 Cet appareil numérique de la classe [A] est conforme à la norme NMB-003 du Canada. CE and VCCI Mark This SoundStation IP 7000 phone is marked with the CE mark. This mark indicates compliance with EC Directives 2006/95/ED and 2004/108/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
- Page 36 Setup Guide for the Polycom SoundStation IP 7000 Phone Safety and Compliance (continued) WARNING Electrical Safety To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to teleconference station network (TNV) circuits. LAN ports contain SELV circuit, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors.
-
Page 37: Index
Index Numerics Microphone Cable 1–3, 1–15, 1–16 2.5mm audio connector 1–12, 1–13 microphones 1–3 system, connecting phone to 1–14 systems, compatible versions 1–14 AC power 1–4, 1–5, 1–6 AC Power Kit 1–2 accessories, optional installation instructions 1–3 AC Power Kit 1–2 installation issues, troubleshooting 2–2 Computer Calling Kit 1–3 Console Interconnect Cable 1–2... - Page 38 Setup Guide for the Polycom SoundStation IP 7000 Phone parts list 1–2 PoE 1–4 Polycom HDX Microphone Cable 1–3, 1–15 Polycom HDX system, connecting to phone 1–14 Polycom HDX systems, compatible versions to run with phone 1–14 power adapter 1–2, 1–5 Power Insertion Cable 1–2, 1–4...