Contacting technical support
For help installing, operating, maintaining, and troubleshooting this product, refer to
this document and any other documentation provided. If you still have questions,
contact us during business hours (Monday through Friday, excluding holidays).
Note: Be ready at the equipment before calling.
Table 3: Technical support
North America
T:
888 GE Security (888.437.3287) Toll-free in the
US, Puerto Rico, and Canada.
503.885.5700 outside the toll-free area.
F:
888.329.0332 (Tualatin tech support)
561.998.6232 (Boca Raton tech support)
E:
nstechsrv@ge.com
gesecurity.customerservice@ge.com
Australia, New Zealand
E:
techsupport@gesecurity.com.au
China, India, Singapore, Taiwan, Southeast Asia
E:
ges.asiatechservice@ge.com
Online resources
Here are some useful links on our website www.gesecurity.com:
Online library
From the Customer Support menu, select the
and log on, you may search for the documentation you need. For other (non-English)
languages contact your local supplier.
Training
To view any available online training for GE Security products, select the
link.(Online training is not available for all products.)
TruVision NVR 40 User Manual
Latin America
T:
+1.305.593.4301
F:
+1.305.593.4300
E:
InfraSec.TechnicalServicesLatinAmerica@ge.com
InfraSecCustomerService.LatinAmerica@ge.com
Europe, Middle East, and Africa
T:
+ 48 (58) 326 2240
F:
+ 48 (58) 326 2241
E:
support-es-emea@ge.com
W: At www.gesecurity.eu, select
Support.
Resource Library
link. After you register
Contacting technical support
Customer
Training
31