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ClearSounds quattro 4 User Manual

Amplified bluetooth neckloop
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Summary of Contents for ClearSounds quattro 4

  • Page 3: Welcome

    Thank you for purchasing the ClearSounds Quattro 4.0 Amplified Bluetooth Communication System. You are either really smart for purchasing the Quattro 4.0 or someone really likes you and bought this for you. Or maybe you are both smart AND lucky to have someone who gave you the Quattro 4.0.

  • Page 4: Contact Information

    Welcome Contact Information Please contact us with any questions that you might have. We are happy to assist you! ClearSounds Communications, Inc. 1743 Quincy Avenue, Suite 155 Naperville, IL 60540 USA 800-965-9043 (toll-free) Information Online To view & print additional...

  • Page 5: Safety Precautions

    WARNING: Locate and use the QUATTRO 4.0 away from water and damp areas, such as swimming pools, bathtubs, sinks and damp basements, and do not use the QUATTRO 4.0 when you are wet, to avoid electrical shock.
  • Page 6 WARNING: Do not spill liquid on the QUATTRO 4.0 or clean it while it is plugged in to AC power. This can cause a short circuit, a fire or electric shock.

  • Page 7: Cautions

    Safety Precautions Cautions Cautions indicate practices that could harm the QUATTRO 4.0 or other objects. CAUTION: Some electronic devices that are not properly shielded will generate electromagnetic interference (EMI) that may cause buzzing or odd sounds in the Quattro 4.0 (or any headset for that matter). Examples include, PC’s, automobiles and large screen TV’s.
  • Page 8 Do not expose the QUATTRO 4.0 to excessive moisture, including sweat, humidity or steam. CAUTION: Store the QUATTRO 4.0 in a dry place, and if you do not use it for an extended length of time, remove the batteries. CAUTION: Connect the supplied AC power adapter assembly into a surge protector.

  • Page 9: Table Of Contents

    Unpack ........................9 Getting Familiar ....................10 Getting Started .....................14 Engage the Battery ...................15 Charge the Battery ...................16 Pairing ......................16 Connecting ......................17 Breaking the Connection ..................20 Operating the Quattro 4.0 ..................22 Hearing through the Quattro 4.0 ...............22 Voice Control .....................23 Calling .......................24...
  • Page 10 Caller ID List .....................30 BT4 Removable Bluetooth Mic ................32 Breaking Mic Connection ..................35 Reconnecting Mic Connection ................36 Listen to Audio ....................37 Intercom Feature ....................38 Resetting the Quattro 4.0 ..................40 Troubleshooting ....................41 Power and Connection ..................41 Sound ........................43 Warranty ......................45 Additional Products ..................47...

  • Page 11: Unpack

    Contents Unpack Ensure that your packing box includes all of these parts. If any parts are missing or damaged, please contact your vendor or ClearSounds. IMPORTANT: YOUR RECEIPT IS REQUIRED FOR WARRANTY. PLEASE RETAIN YOUR RECEIPT. USB charging QUATTRO 4.0...

  • Page 12: Getting Familiar

    & answer calls, turn the Quat- tro on & off, activate the LCD screen to view, pair the Quattro 4.0 to Bluetooth devices (i.e. mobile phone) switch between calls & initiate Siri or S-Voice for voice activation.
  • Page 13 Removable Bluetooth Mic: This entire disc is the removable mic. It magnetically connects to the main base. When charging the Quattro 4.0, make sure to have the mic connected as this is how the mic charges. 8-wire Neckloop: This cord hangs the Quattro 4.0 around your neck like...
  • Page 14 Quattro 4.0 second device. -- See b) Headphones plugged page 23, Step 1 of Voice into the Quattro 4.0 control. c) Battery charge level The Home Screen display Volume & Scroll Touch remains for approximately...
  • Page 15 Charging Dimples: These holes are where the charging Engagement + / - pegs (see page 11) are placed when the mic is attached to the base. The mic must be attached when charging the unit in order for the mic batteries to charge. Battery Engage Switches: There is a battery engage switch on both the removable mic and the Base.

  • Page 16: Getting Started

    Getting Started Before using your Quattro 4.0 for the first time, there are four (4) key steps you need to take to get started. 1. Engage the Battery on both the Quattro 4.0 base and the mic. 2. Charge the Quattro 4.0 with the removable mic attached.

  • Page 17: Engage The Battery

    Getting Started Engage the Battery +/- On the back of both the Quattro 4.0 base and the BT4 Removable Mic, there is a small switch labeled +/- . Using a paperclip or pen tip, move the switch to the + position. This is the one & only time you will ever need to touch this switch.

  • Page 18: Charge The Battery

    USB connector end to the AC adapter. You can also charge the Quattro 4.0 by plugging the large USB connector end into the USB port on your desktop or laptop computer. Make sure the computer is plugged into a power outlet.
  • Page 19 Now that you have the Quattro 4.0 fully charged, it’s time to pair the Quattro 4.0 to your Bluetooth devices. The first time that you use a Bluetooth device with the Quattro 4.0 you must pair the device with the Quattro 4.0. Pairing is the process of creating a constant link between the Quattro 4.0 and the...

  • Page 20: Pairing

    About Connecting: Once a device is paired with the Quattro 4.0, it automatically connects with the Quattro 4.0 so that you can listen to the device through your Quattro 4.0. Once connected, the Quattro 4.0 lists the connected device on its screen.
  • Page 21 For example, if your iPhone name is Joe’s iPhone, that will appear on the Quattro 4.0 screen. 5. On your phone, the Quattro 4.0 will appear in the list of connected devices. Pair & connect the Quattro 4.0 with additional Bluetooth devices: 1.

  • Page 22: Connecting

    Bluetooth connection between the Quattro 4.0 and the Bluetooth device. You would break the connection for the following reasons: • Since only two devices can be connected to the Quattro 4.0 at once, there may be a circumstance where you want to keep a device on but want to “break”...
  • Page 23 When you are ready to re-connect, on the device, turn Bluetooth back on. Once Bluetooth is turned on, the Quattro 4.0 will automatically find & connect when it comes within 30 feet of the device.

  • Page 24: Operating The Quattro 4.0

    Quattro 4.0 offers! We’ve walked you through charging the Quattro 4.0, pairing & connecting it to Bluetooth devices. Now what? The last step is to put it on and connect to your tcoil hearing aid or cochlear device OR use our SmartSounds ear buds included.

  • Page 25: Voice Control

    That’s it! You are ready to start enjoying all the wonderful sound and freedom the Quattro 4.0 has to offer! Read on for instructions on how to make calls and answers calls using your Quattro 4.0, listen to music as well as the many additional features the Quattro 4.0 offers.

  • Page 26: Calling

    If you really want to hear the docile tone of our Customer Solutions Team, call us at 800-965-9043 M-F 8am-5pm CT. Be prepared to take phone calls and to make phone calls with your Quattro 4.0 by confirming the following: •...
  • Page 27 Operating the Quattro 4.0 Answer a Call When a call comes in, you will hear the phone ringing through your hearing device or Incoming through the ear buds and will appear on the screen. If you are listening to music or audio book when the call comes in, it will mute the music and you will hear the ringing.
  • Page 28 1. Tap the key on the screen to reduce the volume and the key to increase the volume. There are 15 volume levels. The Quattro 4.0 remembers the last level that was set. To mute and unmute a call: ƒ...
  • Page 29 This list includes calls received or missed while the phone was connected Missed to the Quattro 4.0. Use the arrow keys to highlight Received Calls , then press MFB to show list of phone numbers.

  • Page 30: Call Waiting

    Call Waiting If your phone service includes Call Waiting, you can answer incoming Call Waiting calls during a telephone conversation. Incoming call numbers appear on the Quattro 4.0 screen. To answer a Call Waiting call: 1. Tell the person with whom you are speaking that you will put him or her on hold.
  • Page 31 Quattro 4.0 down and couldn’t get to it fast enough. You really want to take the call using the Quattro 4.0 cause, well, that’s why you have it - it helps you hear better. What do you do? Simple…...

  • Page 32: Caller Id List

    To review or clear the Caller ID list 1. Within 30 feet of the connected mobile phone, put on your turned on Quattro 4.0 neckloop (and insert ear buds, when applicable). 2. Press and HOLD the MFB until you hear a tone. When you hear the tone, release the MFB.

  • Page 33: Clear All

    Operating the Quattro 4.0 To Clear All numbers in Caller ID 3.Clear All 1. Highlight “ ” and press the MFB. Clear All? Will appear on the screen Clearing 3. Press the MFB and will appear on the screen. All Caller ID history will be deleted.

  • Page 34: Bt4 Removable Bluetooth Mic

    However, the BT4 is not yet connected to the Quattro 4.0 main base. When you are ready to use the BT4 mic, you simply need to “connect” to the main Quattro 4.0 base and...
  • Page 35 Operating the Quattro 4.0 To Listen Using the BT4 Removable Bluetooth Mic: 1. Remove the BT4 mic. 2. Hang the Quattro 4.0 around our neck with the screen facing out. 3. Turn on the BT4 by pressing the MMFB until the indicator light turns blue.
  • Page 36 Operating the Quattro 4.0 4. If the BT4 is in position 1, press the MFB twice (2x) to connect to the BT4 mic. The screen will display Dialing . After approx 2 seconds, the screen will show a timer. This indicates the BT4 mic is connected and “open.”...

  • Page 37: Breaking Mic Connection

    Breaking the Connection between the BT4 Mic & the Quattro 4.0 Base & Reconnecting As we’ve mentioned earlier, the BT4 Removable Mic is paired to the main Quattro 4.0 base out of the box. Once you have connected the BT4 mic, it has taken one of the two connections available.

  • Page 38: Reconnecting Mic Connection

    We love our music! In fact, improving the ability to hear all of the detail, richness and the passion in our music is one of the major motivating factors in the design of the Quattro 4.0. Music moves us, it brings us to life! Start loving your music again with the Quattro 4.0!

  • Page 39: Listen To Audio

    Operating the Quattro 4.0 To Listen to Audio (music, videos or audio books): 1. Pair & connect your Bluetooth device. If you listen to music using your smart phone, you’ve probably already paired & connected it. If it is a new device, follow the steps outline on page 18 to pair &...

  • Page 40: Intercom Feature

    “Intercom” between two Quattro 4.0 devices? Sweet! You can use your Quattro 4.0 to talk to someone wearing another Quattro 4.0 within 33 feet of each other. This is extremely helpful when two people with hearing loss are in a noisy environment and need to eliminate the background noise and reduce the signal to noise ratio.
  • Page 41 The Quattro 4.0 is now one of the connected devices in both devices. The next time you wish to connect these two devices via Intercom, simple double tap the TFK on either device. You will hear “Connected” announced and Intercom will appear on the screen of both devices.

  • Page 42: Resetting The Quattro 4.0

    ID records, all paired devices, including the BT4 mic and sets the volume back to the default level. The only reason you would want to reset the Quattro 4.0 is if you are giving it to someone else, or loaned it out to various people.

  • Page 43: Troubleshooting

    BT4 Bluetooth Mic on page 18. This occurs in these circumstances: The Quattro 4.0 turns • The battery lost its charge. Recharge the battery. off automatically See page 16. • No device is connected to the Quattro 4.0 for 10 minutes or longer.
  • Page 44 • between the The Quattro 4.0 and the Bluetooth device are turned on and Quattro 4.0 and the charged. (Press TFK on the Quattro 4.0 to see the home screen Bluetooth device. and confirm the battery charge level.) • The device Bluetooth feature is on, and is connected to the Quattro 4.0 (When you press TFK on the Quattro 4.0, the device...

  • Page 45: Sound

    • Check that volume is sufficient. If the volume is turned up on non-existent the Quattro 4.0 and on the Bluetooth device, turn down the volume on the Quattro 4.0 or on the Bluetooth device. See page 12. •...
  • Page 46 Specification Component Specification Supported profiles HSP, A2DP, AVRCP, HFP Bluetooth version 4.0 or lower Frequency band 2.4 G ISM, Channel 79 Modulation system GFSK RF Power Class 2, -6~4DBM Operating range 30 ft (10 m) Connection Multi-point, two Bluetooth devices simultaneously...

  • Page 47: Warranty

    In the event that this product fails to function properly due to defects in materials or workmanship within one year of the original purchase, return the unit with proof of purchase (sales receipt or packing slip, no exceptions) to ClearSounds Communications.
  • Page 48 Warranty If a defect covered by this warranty should occur, promptly contact a Customer Service www.clearsounds.com representative by phone, or log on to to obtain a Return Merchandise Authorization (RMA) number and shipping instructions before shipping the product to us. Any shipment without an RMA number will not be accepted and will be returned to you at your expense.

  • Page 49: Additional Products

    Here it comes, our pitch for more products. Ok, well we have to say, we are a bit partial but these products are fantastic complements to the Quattro 4.0. Together, they make up our Connect360 System which provides a solution for every aspect of communication.

  • Page 50: Bluetooth Terms

    When a Bluetooth enabled device is “discoverable,” other Bluetooth devices can detect, pair, or connect to it. When the Quattro 4.0 is discoverable by your cell phone you will see “Quattro 4.0” in the list of Bluetooth devices in your cellphone’s Bluetooth menu.
  • Page 51 Bluetooth Terms Multipoint: Multipoint is a new development in Bluetooth technology that allows your Bluetooth Headset to be connected to two Bluetooth devices at the same time. When a call comes in, the Bluetooth headset knows which device is ringing and will connect to the right one automatically. EDR: EDR is an optional part of the Bluetooth specification that provides a faster data rate (speed) and in some cases improved battery life.
  • Page 52 © 2013 ClearSounds CS-Q4UG Ver 1...

This manual is also suitable for:

Quattro 4.0

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