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Table of Contents
Related Manuals for ClearSounds CSC600ER
Summary of Contents for ClearSounds CSC600ER
- Page 1 CSC600ER Amplified SOS Alert Telephone User’s Guide...
- Page 3 Welcome! Thank you for purchasing the ClearSounds CSC600ER amplified SOS alert telephone. We hope that you enjoy using these friendly features of your new phone. • Large, backlit keys • Large, backlit display of date, time, total number of stored inbound calls, messages, and the name and number being called •...
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Page 4: Contact Information
Voicemail (one-touch entry, message waiting) Caller ID Call waiting Contact information Please contact us with any questions that you might have. We are happy to assist you! ClearSounds Communications, Inc. 1743 Quincy Avenue, Suite 155 Naperville, IL 60540 USA 800-965-9043 (toll-free) www.clearsounds.com... - Page 5 Safety precautions Carefully read and observe the warnings and cautions in this manual and on the equipment. Warnings Warnings must be observed to prevent bodily injury. WARNING: Use the phone only in the described manner to avoid bodily injury or damage to the equipment.
- Page 6 Safety precautions WARNING: Do not push any type of object into the telephone. Contact with dangerous voltage points can occur, resulting in fire, electric shock or parts damage. WARNING: Do not disassemble the phone. Dangerous voltages or other risks can occur. Use after incorrect reassembly can lead to electric shock.
- Page 7 Cautions Cautions indicate practices that could harm the phone or other objects. CAUTION: Do not place objects on the cables or cords, and place them away from foot traffic. CAUTION: Use only a damp cloth to clean the unit. Do not use liquid or aerosol cleaners. CAUTION: Under the following conditions, unplug the phone from AC power, and refer to qualified service personnel:...
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Page 8: Table Of Contents
Contents Setup ..............9 Unpack ............9 Install batteries (optional) ......10 Connect ............12 Connect the phone from a flat surface ..12 Hang and connect the phone ...... 12 If you subscribe to DSL phone service ..15 Let’s begin ............ - Page 9 Flashing strobe light ........37 Vibrating pad (add-on purchase) ....38 Set one-touch numbers ........40 Store one-touch memory numbers....40 Store memory key numbers ......40 Store a one-touch voicemail number ..41 Store a one-touch medical number .....42 Change a one-touch number ......42 Keypad tips ............
- Page 10 Contents Call ..............60 Dial a call............. 60 Place a one-touch call ......... 61 Call from your phonebook ......61 Redial the last-dialed number ..... 62 Call from the inbound calls list ....62 Place an SOS call ........62 During a call............
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Page 11: Setup
Setup Unpack Ensure that all of these parts are included in your packing box. If any parts are missing or damaged, please contact your vendor or ClearSounds. Telephone base Handset Coiled handset cord SOS pendant Phone line cord Short phone line cord... -
Page 12: Install Batteries (Optional)
Setup Install batteries (optional) If a power outage occurs, charged batteries ensure that amplification, tone control and the SOS feature continue to function. on the screen indicates that the phone is not connected to AC power and the battery is low. Battery safety Follow these warnings to avoid explosive or caustic reactions. - Page 13 To install the batteries Battery compartment on the bottom of the phone Disconnect the phone line and power cords from the phone base. On the bottom of the phone base, unscrew the battery compartment cover. Push on the battery cover, and slide back and remove the cover. Insert 4 AAA rechargeable NiMH batteries according to the marked polarity symbols.
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Page 14: Connect
Connect Connect the phone from a flat surface To place your phone on a flat surface, follow the steps in this section. Note: For optimal speakerphone sound, do not place the phone in noisy or recessed areas or on surfaces affected by vibration. Connect on the , and then... - Page 15 To hang the phone over a phone jack If a phone jack wall plate with mounts is installed on your wall, you can use the ClearSounds wall mount bracket to hang the phone over the jack on the wall. Connect on the back of the phone base.
- Page 16 Connect Hold the ClearSounds wall mount bracket ( with the raised mounting pins facing you. Orient the bracket so that the opening is at the bottom. through the opening on and push excess cord behind the plate. Attach to the phone: a. Line up the keyholes on back of the phone...
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Page 17: If You Subscribe To Dsl Phone Service
Line up the keyholes on back of the phone over the screws, and slide the phone downward until it is securely seated. Connect on the back of the phone base, and then connect it to in the wall. To connect to AC power Connect on the back of the phone base, and then connect it to an AC power... -
Page 18: Let's Begin
Let’s begin Place a call Enter a phone number by pressing keys on the keypad. If you make a mistake, press Take one of these steps: • To use the handset, lift the handset • To use the speakerphone, press End the call in one of these ways: •... -
Page 19: Screen
Screen Home screen Time 12-hour or 24-hour format Date MM-DD or DD-MM format Power status Using AC power: Using only battery: Full battery Low battery # TOTAL Total inbound calls in Caller ID memory # New New calls in Caller ID that have not been reviewed... -
Page 20: Keys
Keys Medical number: Store a hospital or doctor number, and then call it with one touch. Voicemail: Store your voice- mail access number, and then call it with one touch. C a l l w a i t i n g : W h i l e conversing, switch to an incoming call, and then switch between parties (Call... - Page 21 Memory keys: Dial stored numbers with one press. A m p l i f y : A m p l i f y t h e h a n d s e t e a r p i e c e v o l u m e a n d tone.
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Page 22: Menus On The Screen
Menus on the screen Menu navigation From the Home screen... Open the menus Press beneath Menu on the screen. Scroll through menus to high- Press light selections S e l e c t t h e Press beneath Select. highlighted item Return to the Press beneath Back. -
Page 23: Area Settings
Area settings Language You can change the displayed language of the phone. Select from English, French, German and Spanish. To change the displayed language Press beneath Menu on the screen. Press to select the first list item. Set Display is selected. Press to select the first list item. -
Page 24: Dialing Mode (Tone Or Pulse)
Area settings Dialing mode (tone or pulse) When you place a call, the phone generates numbers by tone or by pulse. By default, your phone is set to the tone dialing mode. Should you need to change this setting based on your telephone service, use Tone for touch-tone service or use Pulse for rotary dialing. -
Page 25: Adjust The Display
Adjust the display Display backlight The orange backlight on your screen automatically turns off after 15 seconds of inactivity. If you prefer the light on continuously, on the back of the display, move the BACKLIGHT switch into the ON position. Screen contrast You can adjust the screen contrast to optimize visibility in different environmental conditions. -
Page 26: Time And Date
Adjust the display Time and date You can manually set the date and time that appear on the screen. However, if you subscribe to caller ID service with your telephone service provider, your phone automatically sets the date and time when the first call arrives after phone setup or after the time change. - Page 27 To set the hour format You can select 12-hour format or 24-hour format. Press beneath Menu on the screen. Press Set Display is selected. Press and scroll down to Hour Format, and then press Press and scroll to 12 hour clock or 24 hour clock, and then press Press until you arrive at the home...
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Page 28: Digit Size
Adjust the display Digit size By default, if you dial more than eight digits, the digit size decreases so that more digits show on the screen. If you prefer to always see the largest sized digits, you can turn off the DIM:X setting. To adjust digit size Press beneath Menu on the screen. -
Page 29: Adjust Audio
Adjust audio You can adjust volume and amplification in these ways: • Earpiece tone, volume and amplification • Speakerphone and mouthpiece volume WARNING: Excessive volume and amplification can cause hearing loss. Handset earpiece To adjust handset earpiece tone and volume •... -
Page 30: Speakerphone
Adjust audio Speakerphone Note: For optimal speakerphone sound, do not place the phone in noisy or recessed areas or on surfaces affected by vibration. To adjust speakerphone volume Press to turn on the speakerphone. Along the right side of the phone, press Keypad tones When you press a key, a tone sounds. -
Page 31: Talk Features
Press and scroll to ON or OFF, and then press Press until you arrive at the home screen. Talk features You can turn on these talk features in English, French, German or Spanish: • Talking keypad • Personal identifier • Talking caller ID •... - Page 32 Adjust audio To turn on or off the talking keypad feature By default, when you press keys to place a call, the numbers appear on the screen. If you turn on the talking keypad feature, the base also “speaks” the numbers as you press the keys. beneath Menu on the screen.
- Page 33 appears in all lists next to entries with recorded identifiers. Press beneath Phonebk on the screen. Press and scroll to the desired entry, and then press beneath Options. Take one of these steps: • To record: a. Press and scroll to Record Voice, and then press beneath Select.
- Page 34 Adjust audio To turn on or off the talking caller ID feature If you subscribe to caller ID service, you can set the base to “announce” the phone numbers of incom- ing calls, between rings. Press beneath Menu on the screen. Press and scroll to Set Talk, and then press Press...
- Page 35 To turn on or off the talking list review feature You can set the base to “speak” phone numbers as you review them in these lists: • Phonebook list • Inbound calls list (if you subscribe to caller ID) beneath Menu on the screen. Press Press and scroll to Set Talk, and then press...
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Page 36: Assisted Listening
Assisted listening The ClearSounds CSC600ER is compatible with these assistive listening devices: • Hearing aids that are equipped with telecoil (T-coil) • Audio neckloops, with or without built-in microphones. Neckloops amplify phone sound in T-coil- equipped hearing aids. To use the phone with T-coil-equipped hearing aids Move your hearing aid T-switch to the T position. - Page 37 To use the phone with a neckloop that includes a built-in microphone Before or during a call, connect the neckloop to the 2.5 mm jack on the left side of the phone base. Position the neckloop around your neck. Press .
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Page 38: Adjust Call Notification
Adjust call notification Your phone can notify you of incoming calls in several ways. • Ringer (selectable) • Bright flashing strobe light (selectable) • Caller ID displays (if you subscribe to Caller ID service). • Vibrating pad (purchased separately) Ringtone Ten tones are available. To select a ringtone Press beneath Menu on the screen. -
Page 39: Ringer Volume
Ringer volume You can adjust the ringer volume or turn off the ringer. To adjust the ringer volume • Along the right side of the base, press To turn off the ringer • Along the right side of the base, press until appears. -
Page 40: Vibrating Pad (Add-On Purchase)
Vibrating pad (add-on purchase) If you purchased the vibrating pad that is compatible with your ClearSounds CSC600ER phone, you can enable vibration notification of incoming calls. To turn on vibration notification Place the pad between your mattress and box spring or beneath a cushion. - Page 41 To turn off vibration notification • To turn off vibration and turn on the strobe light: On the back side of the phone base, move switch to • To turn off vibration and the strobe light: a. On the back side of the phone base, move switch to b. Disconnect the vibration pad cable from on the back side of the phone base.
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Page 42: Set One-Touch Numbers
Set one-touch numbers Store one-touch memory numbers You can store seven, one-touch numbers. When you press a one-touch key, the phone calls the number. Here are the one-touch keys: • – Memory keys • Voicemail key • Medical key Each key holds 32 digits, including pauses (see page 45). -
Page 43: Store A One-Touch Voicemail Number
Press and hold a memory key ( The number appears on the screen. Press appears on the screen. Name: Press alphanumeric keys to enter the name. (Optional) To enter a space, press Press beneath Save. Take one of these steps: a. To assign the typical ringtone to this caller, press beneath NO VIP.. -
Page 44: Store A One-Touch Medical Number
Set one-touch numbers Press and hold appears on the screen. SAVE OK Press until you arrive at the home screen. Store a one-touch medical number You can store a number for the hospital, your doctor or any medical number, and then call the number by pressing With the handset placed on the base, enter the medical number. -
Page 45: Keypad Tips
Keypad tips Using the keypad When you press an alphanumeric key on the keypad, the number is selected (for tasks where numbers are appropriate) or a letter is selected (for tasks where letters are appropriate). Each key has more than one letter available, and you find a letter by continuing to press the key until you see it. - Page 46 Keypad tips • Corrections: a. Press to erase the last character that you entered. b. Press the replacement number or letter. • Special characters: Press one of these keys repeatedly until you find the special character that you want. Special characters _ * , (space)
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Page 47: Insert A Pause
After pauses, you enter the additional numbers that the prompt requires. In the CSC600ER phone, a pause is three seconds long. To insert a pause while storing a number, you press... -
Page 48: Insert Pauses While Storing A Number
Insert a pause • to enter the voicemail menu • One pause ( ) to wait for the passcode prompt • Your passcode and Insert pauses while storing a number A pause is 3 seconds long. While storing an automated service number and all of its required responses into a one-touch number, you must enter pauses before each automated prompt. -
Page 49: Store Phonebook Entries Manually
Phonebook You can build a personal phonebook so that you can easily make calls with a few key presses. You can store up to 30 entries. You can store phonebook entries in these ways: • Manually, by using the keyboard to type the entries •... -
Page 50: Quickly Store Phonebook Entries
Phonebook a. To assign the typical ringtone to this caller, press beneath NO VIP.. b. To assign a unique ringtone to this caller, press and scroll to the tone that you prefer, and then press Press until you arrive at the home screen. Quickly store phonebook entries Press and scroll to the number that you... -
Page 51: Edit A Phonebook Entry
Take one of these steps: a. To assign the typical ringtone to this caller, press beneath NO VIP. b. To assign a unique ringtone to this caller, press and scroll to the tone that you prefer, and then press Press until you arrive at the home screen. - Page 52 Phonebook Take one of these steps: • To correct the number: a. Press to clear numbers, and then press the correct numeric key(s). b. Press • To save the number, press appears. Name: Take one of these steps: • To correct the name: a. Press to clear letters, and then press the correct alphanumeric key(s)..
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Page 53: Delete A Phonebook Entry
Delete a phonebook entry Press beneath PhoneBk on the screen. Press and scroll to the number that you wish to delete. Press A confirm prompt appears. Press Press until you arrive at the home screen. View phonebook entries Press beneath PhoneBk on the screen. Press and scroll through the numbers. -
Page 54: Emergency Features
Emergency features Your phone offers two emergency features: • SOS messaging from you, to (up to) five helpers • Remote monitoring of you, by helpers of your choice. The helper requires a security ID code. WARNING: The SOS and remote monitoring features in this phone are meant to be used by your personal emergency contacts (helpers), such as relatives, friends or neighbors. -
Page 55: How Sos Messaging Works
Set up SOS messaging You can program your phone so that when you press on the phone or on the SOS pendant, the phone calls your designated helpers and plays your prerecorded SOS message. You can designate up to five helpers. How SOS messaging works •... -
Page 56: Register Additional Sos Pendants
Set up SOS messaging SOS procedure for helpers If you receive an automated call from me, within 30 seconds, press any numeric key on your phone. My speakerphone opens to you and you can hear me and speak to me. Register additional SOS pendants The SOS pendant that came with your phone is already registered to the phone. -
Page 57: Store Sos Helpers
Store SOS helpers You can list up to five SOS helper numbers. If you list fewer than five numbers, you can list the same number more than once, to fill all SOS number positions. This causes the phone to call the same helper more than once in each cycle. -
Page 58: Record Your Sos Message
Set up SOS messaging Record your SOS message Prepare your message, which can be as long as 10 seconds. Here is a typical message: This is Mr. Jones. I have a problem. Press any numeric key on your phone to hear me and speak to me. -
Page 59: Set Remote Monitoring
Set remote monitoring How remote monitoring works To use this feature, you must give a 4-digit security ID code to helpers of your choice. At any time, if a helper calls your number and you do not pick up after 10 rings, the helper can enter the security ID code to open your speakerphone line. -
Page 60: Turn On Or Off Remote Monitoring
Set remote monitoring Approximately every two minutes, you hear two tones. You must press any numeric key to keep the line open. Note: If I (the monitored party) press the line remains open without your input. Turn on or off remote monitoring Press beneath Menu on the screen. -
Page 61: Security Id For Remote Monitoring
Security ID for remote monitoring The security ID code is used only with the remote monitoring feature. If you turn on remote monitoring, you must give remote monitoring helpers one of these security ID codes: • 0000 (the phone’s default security ID code). It is not necessary to set this code. -
Page 62: Call
Call Dial a call To use the handset Press the alphanumeric keys. If you make a mistake, press Lift the handset. To use the speakerphone Press the alphanumeric keys. If you make a mistake, press Press To use a headset Connect the headset to the 2.5 mm jack on the left side of the phone base. -
Page 63: Place A One-Touch Call
Place a one-touch call If you have stored numbers for the one-touch keys, you can call these numbers with one touch. If you need instructions for storing one-touch numbers, see page To place a one-touch call Press any of the –... -
Page 64: Redial The Last-Dialed Number
Call Redial the last-dialed number Lift the handset or press Press Call from the inbound calls list If you subscribe to Caller ID service with your telephone service provider, your phone stores the last 30 calls made to your telephone. Press and scroll to the number of your choice. - Page 65 If a helper picks up, hears your prerecorded message and then presses any numeric key on his or her phone, the helper hears you on your speakerphone, and the SOS dialing stops. If you need instructions for storing SOS emergency contacts, see page WARNING:...
- Page 66 Call Your SOS message plays if the call is answered by a person. If a caller speaks through your speakerphone, reply as loudly and clearly as possible. When you are ready to end the call and free your phone line for other calls, press and hold on the phone base or on the SOS pendant..
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Page 67: During A Call
During a call When the line is engaged, you see these things: • The bright red light on the front of the phone is illuminated. • The ongoing call length displays on the screen. Mute the microphone You can mute a call so that the other party cannot hear any noise or conversation on your end of the line. - Page 68 During a call To turn on the speakerphone during a call Press Place the handset on the base. appears on the screen. To adjust the volume, along the right side of the phone, press Note: To switch back from speakerphone to handset, pick up the handset.
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Page 69: Answer A Second Call (Call Waiting)
Answer a second call (Call waiting) If you subscribe to call waiting service with your telephone service provider, and a new call comes in during a phone conversation, the phone notifies you with a tone. If you have Caller ID on Call waiting service, you also see the incoming caller’s information on the screen. -
Page 70: Answer A Call
Answer a call Caller ID display If you subscribe to Caller ID service with your telephone service provider, incoming call information displays on the screen. If a caller chooses to withhold information from call recipients, or if the caller’s service does not provide Caller ID service in your area, the caller’s name or number might not appear on your screen. -
Page 71: Answer A Remote Monitoring Call
Answer a remote monitoring call If you set up the remote monitoring feature with one or more helpers, a helper can call you at any time and enter a security ID code if your phone rings more than 10 times. Your speakerphone line opens and the helper can hear you and speak to you. -
Page 72: Check Messages
Check messages Messages light If you subscribe to Voicemail services, a bright red strobe light flashes if you have unchecked messages. After you scroll through the unchecked messages, the light turns off. If you prefer to permanently turn off the light, on the bottom of the phone base, move the switch to the Off position. - Page 73 To check who left a message Each message screen is numbered to indicate the order in which the call arrived. Press to scroll through missed calls, until you reach a screen. MSG WAITING Press to scroll to the screen that precedes the message screen.
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Page 74: Check Missed Calls
Check missed calls If you subscribe to Caller ID services, NEW XX appears on the screen when one or more calls are received by the phone. represents the number of unreviewed calls and messages. To check missed calls Each screen is numbered to indicate the order in which the call or message arrived. -
Page 75: Maintain Calls List
Maintain calls list Delete entries from the inbound calls list If you subscribe to Caller ID service, an inbound calls list contains a record of the last 30 callers who called your phone. When the 31st call comes in, the oldest call drops from the list. -
Page 76: Troubleshooting
Troubleshooting General operation Symptom Solutions The phone is • Secure the power adapter non-operational. connection in the wall outlet. • Secure the cords and cables. • Set the correct dialing mode (page 22). • Plug in another phone to the same wall jack to ensure that the phone service is operational. -
Page 77: Caller Id On Call Waiting
Voicemail and call waiting services Symptom Solutions Call waiting does • Confirm that you subscribe not work. to Call waiting service. No Caller ID • Confirm that you subscribe information to Caller ID service and top appears on the Caller ID on Call Waiting screen. - Page 78 Troubleshooting The vibrating pad does not function • Move the switch into the ON position (page 38). • Securely plug in the pad to the correct jack (page 38). The bright strobe lights • Move the switch into the function. ON position (page 37).
- Page 79 Symptom Solutions • A memory button Program the number (page does not function. 40). • Set the correct dialing mode (page 22). Audio Symptom Solutions Volume • Plug in the power adapter to a amplification working wall outlet and securely low for the earpiece, connect it to the phone.
- Page 80 Troubleshooting Display Symptom Solutions The display is faint • Plug in the power adapter to or not functioning the wall outlet and securely properly connect it to the phone. • Adjust the screen contrast (page 23). • During power outage, install fresh batteries (page 10).
- Page 81 Emergency features Symptom Solutions The SOS pendant Connect power is not working adapter in the wall outlet and securely connect it to the phone. Using a long implement, such as a straightened paper clip, press recessed remote register button on the underside phone base: Immediately press...
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Page 82: Specifications
Specifications Design and specifications are subject to change without notice. Amplification Up to 50 dB incoming Power supply Base input: 7.5 V, 300 mA Weight Phone: 2.24 lb Pendant: 0.06 lb Base dimensions 7.75 x 7.5 x 1.75 (in) Jacks AUDIO NECKLOOP (Output): 3.5 mm (Headset) 2.5 mm Vibrating pad: 3.5 mm... -
Page 83: Warranty
Be sure to save your sales receipt as the proof of purchase date should you need warranty service. Your CSC600ER Phone comes with a (1) year limited warranty from the date of purchase. This product is warranted by ClearSounds against manufacturing defect in material and workmanship under normal use. - Page 84 God or failure in your phone service carrier’s line service. The product must not be tampered with or taken apart by anyone who is not an authorized ClearSounds Communications® representative. Tampering with the phone will void any written or implied warranties.
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Page 85: Accessories & Service
Accessories & service Accessories Please visit the ClearSounds website or call ClearSounds for additional accessories. CS-CLA7V2 neckloop connects to your phone’s 2.5 mm jack for hands-free conversation. Requires hearing aid(s) or cochlear implant(s) with t-coil(s). CS-SHK vibrating pad slides nicely beneath a mattress or cushion and notifies you of incoming calls. -
Page 86: Compliance
[US: CLSTE12BCSC600ER]. If requested, this number must be provided to the phone company. If the ClearSounds® CSC600ER Amplified Freedom Phone with Full Digital Power causes harm to the phone network, the phone company will notify you in advance that temporary discontinuance of service may be required. - Page 87 Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate or repair any parts of device except as specified. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
- Page 88 Company or to one of our authorized agents. Service can be facilitated through our office at: ClearSounds Communications, Inc. 1743 Quincy Avenue, Suite 155 Naperville, IL 60540 Industry Canada CS03 Statement This product meets the applicable Industry Canada technical specification.
- Page 89 conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user of this equipment, or equipment malfunctions, may give the telecommunication company cause to request the user to disconnect the equipment.
- Page 90 If your home has specially wired alarm equipment connected to the phone line, ensure the installation of the CSC600ER does not disable alarm equipment. If you have questions about what will disable alarm equipment, consult your phone provider or a qualified installer.
- Page 92 © 2011 ClearSounds CS-C600ERMAN Ver 2...