Page 2 Supply Line 1-800-462-6797. For faster service, please have your machine model and serial number available before calling. Should your sx2100 develop a problem that cannot be remedied using maintenance troubleshooting procedures outlined in this manual, please contact the Imagistics National Diagnostic Center at 1-800-243-5556.
Page 3: Safety Precautions
Safety precautions To use the machine safely Save these instructions for later reference. WARNING There are high voltage Do not handle the plug with wet electrodes inside the machine. hands. Doing this might cause Before you clean the machine an electrical shock. or clear a paper jam, make sure you have unplugged the power cord from the AC power...
Page 4 ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.
Page 5: Choosing A Location
Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90°F (10°-32.5°C).
Page 6: Quick Reference Guide
Quick Reference Guide Sending faxes Press if you want to choose more settings and Automatic Transmission the LCD will return to the TX If it is not illuminated in Settings menu. —OR— green, press Press to fax. Load the original document. Enter the fax number.
Page 7 Storing Speed Dial numbers Making copies Menu Press Single copy Enter a three-digit Speed Copy Press ) to Dial number, and then press illuminate it in green. Enter Load the original document. Enter a number (up to 20 Enter digits), and then press Start Press Enter a name (or leave it...
Page 8: Table Of Contents
Table of Contents Introduction ................1-1 Using this Guide ............... 1-1 Finding information ..........1-1 Symbols used in this Guide ........1-1 Machine part names and operations ......1-2 Control panel overview ............. 1-4 Back light color shows the machine status....1-6 About fax machines ............
Page 9 On-screen programming ............. 3-1 User-friendly programming ..........3-1 Menu table ..............3-1 Memory Storage ............3-1 Navigation keys ..............3-2 Getting started ..............4-1 Initial Setup ............... 4-1 Setting the Date and Time .......... 4-1 Setting the Machine ID ..........4-2 Entering text ............
Page 10 Unique Ring.............. 5-11 What does your telephone company’s ‘Unique Ring’ do? ..........5-11 What does sx2100’s ‘Unique Ring’ do?....5-11 Do you have Voice Mail?........5-12 Before you choose the ring pattern to register ..5-12 Registering the Unique Ring pattern ......5-13 Turning off the Unique Ring .........
Page 11 Canceling a fax in progress ........6-9 Canceling a scheduled job.......... 6-9 Advanced sending operations ........6-10 Composing the electronic Cover Sheet ....6-10 Composing your own comments ......6-11 Cover sheet for the next fax only......6-12 Send a cover sheet for all faxes ......6-13 Using a printed cover sheet ........
Page 12 Printing reports ..............9-1 Fax settings and journal ........... 9-1 Customizing the Job Status Report ......9-1 Setting the Journal Interval......... 9-2 Printing reports ............9-3 How to print a report..........9-3 Making copies ..............10-1 Using the machine as a copier ........10-1 Enter Copy mode............
Page 13 Troubleshooting and routine maintenance ..... 12-1 Troubleshooting ............. 12-1 Error messages ............12-1 Original document jams ..........12-4 Paper jams..............12-5 If you are having difficulty with your machine ..12-11 Improving the print quality........12-15 Compatibility ............12-18 Packing and shipping the machine ....... 12-19 Routine maintenance............
Page 14 Index ..................I-1 Remote Retrieval Access card .......... R-1 xiii...
Page 15: Introduction
Introduction Using this Guide Thank you for buying an Imagistics sx2100. Your sx2100 is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by taking a few minutes to read this Guide.
Page 16: Machine Part Names And Operations
Machine part names and operations ■ Front view 5 ADF Document Support 4 Telephone HandEnter 6 Control Panel 3 ADF Document Output Support 7 Face-down Output Tray Support Flap with Extension 2 Front Cover Release Button 8 Power Switch 1 Manual Feed Tray 9 Front Cover 10 Paper Tray (Tray #1) No.
Page 17: Back View
■ Back view 13 Paper Guides 14 Telephone Line Jack 15 HandEnter Jack 16 USB Interface Connector 11 AC Power 17 Parallel Interface Connector Connector 12 Face-up Output Tray (Back Output Tray) 18 External Telephone Line Jack No. Name Description AC Power Connector Connect the AC Power Connector here.
Page 18: Control Panel Overview
Control panel overview Print keys: Scan Secure Lets you access Scan mode. Lets you print out data saved in (See Software User’s Guide on the memory by entering your four-digit CD-ROM.) password. Navigation keys: Job Cancel Menu Clears data from the printer memory.
Page 19 Copy keys (Temporary settings): Press to scroll forward or backward to a menu selection. Enlarge/Reduce When using the speaker, telephone Lets you reduce or enlarge copies handset or ring, you can press these depending upon the ratio you keys to adjust the volume in fax select.
Page 20: Back Light Color Shows The Machine Status
Back light color shows the machine status The LCD back light will change color depending on the machine status. Machine status Description Sleep Mode The power switch is off or the machine is in Sleep mode. Initializing The machine is being initialized after you switched it on.
Page 21 If you cannot clear the error and still see the Red back light color after turning the machine back on, please call the Imagistics National Diagnostics Center at 1-800-243-5556 (In USA). Cover open The cover is open. Close the cover. (See Error messages on page 12-1.)
Page 22: About Fax Machines
About fax machines Custom features Do you have Voice Mail on the phone line? If you have Voice Mail on the phone line where you will install your new machine, there is a strong possibility that Voice Mail and the machine may conflict with each other while receiving incoming calls.
Page 23: Fax Tones And Handshake
Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. Start You will hear them after you dial and press and they will continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake”, or connection, with the receiving machine.
Page 24: Ecm (Error Correction Mode)
ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error.
Page 25: Connecting An External Telephone Answering Machine (Tam)
Connecting an external telephone answering machine (TAM) Sequence You may choose to connect an answering device. However, when you have an external TAM on the same telephone line as the machine, the TAM answers all calls and the machine “listens” for fax calling (CNG) tones.
Page 26: Connections
Do not connect a TAM elsewhere on the same phone line (unless you have the Unique Ring service). Connections The external TAM must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work properly if you plug the TAM into a wall jack (unless you are using Unique Ring).
Page 27: Recording Outgoing Message (Ogm) On An External Tam
Recording outgoing message (OGM) on an external TAM Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.
Page 28: Special Line Considerations
Special line considerations Two-line phone system A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack.
Page 29: Installing Machine, External Two-Line Tam And Two-Line Telephone
Installing machine, external two-line TAM and two-line telephone When you are installing an external two-line telephone answering machine (TAM) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAM. The most common connection is to put the machine on Line 2, which is explained in the following steps.
Page 30: Multi-Line Connections (Pbx)
Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you.
Page 31: Loading Paper And Original Documents
Loading paper and original documents About paper Paper specifications for each paper tray Manual feed tray Paper tray Optional Lower tray Paper types Plain paper, Bond Plain paper, Plain paper, paper, Recycled Recycled paper, Recycled paper, paper, Envelope, and Transparency and Transparency Labels, and Transparency...
Page 32: Recommended Paper
Recommended paper Plain Paper: Imagistics 471-1 Letter Imagistics 462-2 Legal Transparency: 3M CG 3300 Labels: Avery laser label # 5160 ■ Before you buy a large amount of paper, please test some to make sure that the paper is suitable.
Page 33: Choosing Acceptable Paper
Choosing acceptable paper We recommend that you test paper (especially special sizes and types of paper) on the machine before purchasing large quantities. ■ Avoid feeding label sheets that are partly used or your machine will be damaged. ■ Avoid using coated paper, such as vinyl coated paper. ■...
Page 34: How To Load Paper
How to load paper To load paper or other media in the paper tray Pull the paper tray completely out of the machine. While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots. For Legal size paper, press the universal guide release button and pull out the back of the paper tray.
Page 35 Fan the stack of paper well to avoid paper jams and misfeeds. Put paper in the paper tray. Check that the paper is flat in the tray, below the maximum paper mark, and that the paper guide is flush against the paper stack.
Page 36: To Load Paper Or Other Media In The Manual Feed Tray
To load paper or other media in the manual feed tray When printing envelopes and labels you should only use the manual feed tray. Open the manual feed tray. Slide the paper guides to fit the paper size. Using both hands put paper in the manual feed tray until the front edge of the paper touches the paper feed roller.
Page 37: Using The Automatic Document Feeder (Adf)
Using the automatic document feeder (ADF) You can send faxes, copy and scan from the ADF (automatic document feeder). ■ Make sure original documents written with ink are completely dry. ■ The original documents to be faxed must be from 5.8 to 8.5 inches wide and 3.9 to 14 inches long.
Page 38 ■ The ADF can hold up to 30 pages and feeds each sheet individually. Use standard (20 lb or 75 g/m ) paper. ■ Always fan the original documents before putting them in the ADF, and then stagger the pages in the ADF as shown: 30˚...
Page 39: On-Screen Programming
On-screen programming User-friendly programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Page 40: Navigation Keys
Navigation keys * Access the menu * Go to the next menu level * Accept an option * Exit the menu by pressing repeatedly * Go back to the previous menu level * Scroll through the current menu level * Go back to the previous menu level * Go forward to the next menu level...
Page 41 Enter Then set an option by pressing when that option appears on the LCD. The LCD will then show the next menu level. Press to scroll to your next menu selection. Enter Press When you finish setting an option, the LCD shows Accepted. to scroll backward if you passed your choices or want to save keystrokes.
Page 42 Menu To access the menu, press Press the Menu numbers. (ex. Press 2, 1 for Mode Timer) — — Select & Enter Select & Enter to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — — Let you check 12-33 1.Page Total...
Page 43 Menu To access the menu, press Press the Menu numbers. (ex. Press 2, 1 for Mode Timer) — — Select & Enter Select & Enter to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Adjusts the ring 2.System 4.Volume 1.Ring High...
Page 44 Menu To access the menu, press Press the Menu numbers. (ex. Press 2, 1 for Mode Timer) — — Select & Enter Select & Enter to accept exit Main Menu Submenu Menu Options Descriptions Page Selections 4-12 — Selects the tray that 2.System 8.
Page 45 Menu To access the menu, press Press the Menu numbers. (ex. Press 2, 1 for Mode Timer) — — Select & Enter Select & Enter to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Reduces the size of 3.Fax 1.RX 5.Auto...
Page 46 Menu To access the menu, press Press the Menu numbers. (ex. Press 2, 1 for Mode Timer) — — Select & Enter Select & Enter to accept exit Main Menu Submenu Menu Options Descriptions Page Selections You can send a fax 3.Fax 2.TX 5.TX from...
Page 47 Menu To access the menu, press Press the Menu numbers. (ex. Press 2, 1 for Mode Timer) — — Select & Enter Select & Enter to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Initial setup for Job 3.Fax 4.Setup 1.Job Status...
Page 48 Menu To access the menu, press Press the Menu numbers. (ex. Press 2, 1 for Mode Timer) — — Select & Enter Select & Enter to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — Prohibits most 6-18 3.Fax 0.Miscellaneous 1.Mem...
Page 49 Menu To access the menu, press Press the Menu numbers. (ex. Press 2, 1 for Mode Timer) — — Select & Enter Select & Enter to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — Selects the 5.Printer 1.Emulation Auto Emulation mode.
Page 50: Lan Menu
Menu To access the menu, press Press the Menu numbers. (ex. Press 2, 1 for Mode Timer) — — Select & Enter Select & Enter to accept exit If you installed optional LAN board, the LCD shows the following LAN menu. Main Menu Submenu Menu...
Page 51 Menu To access the menu, press Press the Menu numbers. (ex. Press 2, 1 for Mode Timer) — — Select & Enter Select & Enter to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Enter the mail 7.LAN 2.Setup 1.Mail (60 characters)
Page 52 Menu To access the menu, press Press the Menu numbers. (ex. Press 2, 1 for Mode Timer) — — Select & Enter Select & Enter to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Displays the subject 7.LAN 4.Setup Mail 1.Sender —...
Page 53 Menu To access the menu, press Press the Menu numbers. (ex. Press 2, 1 for Mode Timer) — — Select & Enter Select & Enter to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Selects Ethernet link 7.LAN 6.Setup 6.Ethernet Auto...
Page 54: Getting Started
Getting started Initial Setup Setting the Date and Time Your machine displays the date and time and if you set up the Machine ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected. Menu Press Initial Setup...
Page 55: Setting The Machine Id
Setting the Machine ID You should store your name or company name and fax number so they are printed on all fax pages that you send. Menu Press Initial Setup 3.Machine ID Enter your fax number (up to 20 digits). Enter Press Enter your telephone number (up to 20 digits).
Page 56: Entering Text
Entering text When you are setting certain menu selections, such as the Machine ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for do not have printed letters because they are used for special characters.
Page 57: Special Characters And Symbols
Special characters and symbols Press , and then press to move the cursor under Enter the special character or symbol you want. Then press select it. Press (space) ! " # $ % & ’ ( ) + , - . / Press : ;...
Page 58: System Setup
System Setup Setting the Mode Timer The machine has three temporary mode keys on the control panel: Fax, Copy and Scan. You can change the number of seconds or minutes the machine takes after the last Copy or Scan operation before it returns to Fax mode.
Page 59: Setting The Paper Size
Setting the Paper Size You can use eight sizes of paper for printing copies: A4, letter, legal, executive, A5, A6, B5 and B6 and three sizes of paper for printing faxes: A4, letter and legal. When you change the size of paper in the machine, you will need to change the setting for Paper Size at the same time so your machine can fit an incoming fax or reduced copy on the page.
Page 60: Setting The Ring Volume
Setting the Ring Volume You can turn the ring Off or you can select the ring volume level. Menu Press Volume 1.Ring Press to select (Low, Med, High or Off). Enter Press Stop Press —OR— You can adjust the ring volume when your machine is idle (not being used).
Page 61: Setting The Speaker Volume
Setting the Speaker Volume You can adjust the machine’s one-way speaker volume. Menu Press Volume 3.Speaker Press to select (Low, Med, High or Off). Enter Press Stop Press —OR— In Fax mode, you can adjust the speaker volume by pressing Monitor , and then selecting a speaker volume level.
Page 62: Choosing The Setting For Hearing Assist
Choosing the setting for Hearing Assist Before you begin to use the machine, you must decide if you need to set the handset volume to Hearing Assist:On for a user who is hearing-impaired. The Hearing Assist volume level complies with FCC standards.
Page 63: Setting Hearing Assist (For The Hard Of Hearing)
Setting Hearing Assist (For the Hard of Hearing) Please carefully read Choosing the setting for Hearing Assist on page 4-9 before you do the following steps: Menu Press Volume 5.Hearing Assist If none of the users are hearing-impaired, press Enter to select Off, and then press and go to Step 4.
Page 64: Save Toner
Save Toner You can conserve toner using this feature. When you set Save Toner to On, print appears somewhat lighter. The default setting is Off. Menu Press Ecology 1.Save Toner Press to select On (or Off). Enter Press Stop Press Sleep Timer Setting the Sleep Timer reduces power consumption by turning off the fuser inside the machine, while it is idle.
Page 65: Setting The Lcd Contrast
Setting the LCD Contrast You can change the contrast to help the LCD look lighter or darker. Menu Press System Setup 7.LCD Contrast Press to increase the contrast. —OR— Press to decrease the contrast. Enter Press Stop Press Setting the Tray Use for Copy mode If your machine does not have the optional Lower Tray, you can skip this setting.
Page 66: Setting The Tray Use For Fax Mode
Setting the Tray Use for Fax mode If your machine does not have the optional Lower Tray, you can skip this setting. The default setting of Auto allows your machine to choose the paper from the optional Lower Tray if Upper Tray is out of paper or if incoming faxes will fit best on the paper in Lower Tray.
Page 67: Rx Settings
RX Settings Basic receiving operations Choosing the Answer Mode There are four different Answer Modes for your machine. You can choose the mode that best suits your needs. How it works When to use it The machine For dedicated fax lines. Fax Only automatically answers (automatic receive)
Page 68: To Select Or Change Your Answer Mode
To select or change your Answer Mode Menu Press Initial Setup 1.Answer Mode Press to select Fax Only, Fax/Tel, External TAM or Manual. Enter Press Stop Press Current Answer Mode Fax: Fax Only 12/10 11:53 Fax Res:Standard F/T: Fax/Tel TAM: External TAM Mnl: Manual Setting the Ring Count The Ring Count sets the number of times the machine rings before it...
Page 69: Setting The F/T Ring Time (Fax/Tel Mode Only)
Setting the F/T Ring Time (Fax/Tel mode only) If you set the Answer Mode to Fax/Tel, you will need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.
Page 70: Ext. Tel. Rx
Ext. Tel. RX Start When you use this feature, you do not have to press or the Fax Receive Code when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see Receiving on the LCD or when you hear “chirps”...
Page 71: Printing A Reduced Incoming Fax (Auto Reduction)
Printing a reduced incoming fax (Auto Reduction) If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of letter, legal or A4 size paper, regardless of the paper size of the original document. The machine calculates the reduction ratio by using the page size of the original Menu document and your Paper Size setting (...
Page 72: Setting The Print Density
Setting the Print Density You can adjust print density, making your printed pages darker or lighter. If it is not illuminated in green, press Menu Press RX Settings 6.Print Density Press to make the print darker. —OR— Press to make the print lighter. Enter Press Stop...
Page 73: Advanced Receiving Operations
Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone in the EXT. jack, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code , the machine starts to receive a fax.
Page 74: Changing The Remote Codes
Changing the remote codes Remote Codes might not work with some telephone systems. The preset Fax Receive Code is . The preset Telephone Answer # 51 Code is If you are always disconnected when accessing your external TAM remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code (such as If it is not illuminated in green, press Menu...
Page 75: Polling
Polling Polling is the process of retrieving faxes from another fax machine. You can use your machine to ‘poll’ other machines, or you can have someone poll your machine. Everyone who is involved in Polling needs to set up their fax machines for Polling.
Page 76: Setting The Receive Tti
Setting the Receive TTI You can put the receive time and data on the top of each received fax. If it is not illuminated in green, press Menu Press RX Settings 8.Receive TTI Press to select On (or Off). Enter Press Stop Press...
Page 77: Telephone Services
Please call your telephone company for availability and rates. What does sx2100’s ‘Unique Ring’ do? The sx2100 machine has a Unique Ring feature that allows you to use your machine to take full advantage of the telephone company’s Unique Ring service. The new phone number on your line can just receive faxes.
Page 78: Do You Have Voice Mail
Do you have Voice Mail? If you have Voice Mail on the phone line that you will install your new machine on, there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the Unique Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems.
Page 79: Registering The Unique Ring Pattern
■ The machine will only answer calls to its registered number. ■ The first two rings are silent on the machine. This is because the fax must «listen» to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.) ■...
Page 80: Caller Id
Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service provides you, by means of the LCD, the name or telephone number of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (and name, if available).
Page 81: Viewing Caller Id List
Viewing Caller ID List Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine.
Page 82: Call Waiting
Call Waiting The Call Waiting feature lets you use the Call Waiting subscriber service offered by many local telephone companies. This feature enables you to take a second call on your machine, without disconnecting the first caller. To answer a Call Waiting signal while you are talking on the phone, ask the other party if you can put them on Hold to catch the other call.
Page 83: Tx Settings
TX Settings How to enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax. How to dial There are four ways to dial. Manual dialing Press all of the digits of the phone or fax number.
Page 84: One-Touch Dialing
One-Touch dialing Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 7-1.) Shift To dial One-Touch numbers 17 to 32, hold down as you press the One-Touch Key. Speed Dialing Search/Speed Dial Press , and then the three digit Speed Dial number.
Page 85: How To Fax
How to fax Manual transmission Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. If it is not illuminated in green, press ). Load the original document. Pick up the handset and listen for a dial tone. Enter the fax number using the dial pad, One-Touch, Speed Dial or Search.
Page 86: Out Of Memory Message
Out of Memory message If you get an Out of Memory message while scanning the first page Stop of a fax, press to cancel the fax. If you get an Out of Memory message while scanning a subsequent page, you will have the Start option to press to send the pages scanned so far, or to press...
Page 87: Basic Sending Operations
Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: cover sheet, contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. After each setting is accepted, the LCD will ask if you want to enter more settings: Press to select more settings.
Page 88: Fax Resolution
Fax Resolution When you have an original document in the ADF you can use the Resolution key to change the setting temporarily (for this fax only). If it is not illuminated in green, press ). Press Resolution repeatedly until the LCD shows the setting you want. —OR—...
Page 89: Manual And Automatic Fax Redial
Manual and automatic fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause Start , and then press to try again. If you want to make a second call to the last number dialed, you can save time by Redial/Pause Start pressing...
Page 90: Real Time Transmission
Real Time Transmission When you are sending a fax, the machine will scan the original documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialing and sending. If the memory becomes full, the machine will send the original document in real time (even if TX from ADF is set to Off).
Page 91: Checking Job Status
Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting.) Menu Press 6.View/Del. Jobs If you have more than one job waiting, press to scroll through the list.
Page 92: Advanced Sending Operations
Advanced sending operations Composing the electronic Cover Sheet The Cover Sheet is created at the receiving machine. Your Cover Sheet includes the name stored in the One-Touch or Speed Dial memory. If you’re dialing manually, the name is left blank. The Cover Sheet shows your Machine ID and the number of sheets you’re sending.
Page 93: Composing Your Own Comments
Composing your own comments You can set up two comments of your own. If it is not illuminated in green, press Menu Press TX Settings 8.Cover Message Press to choose 5 or 6 for your own comment. Enter Press Use the dial pad to enter your customized comment. Enter Press (See Entering text on page 4-3.)
Page 94: Cover Sheet For The Next Fax Only
Cover sheet for the next fax only This feature does not work without first setting the Machine ID. So make sure it has been set. (See Setting the Machine ID on page 4-2.) If you only want to send a Cover Sheet with a particular fax, this Cover Sheet will include the number of sheets in your original document.
Page 95: Send A Cover Sheet For All Faxes
Send a cover sheet for all faxes This feature does not work without the Machine ID. Please be sure it has been set before continuing. (See Setting the Machine ID on page 4-2.) You can set the machine to send a cover sheet whenever you send a fax.
Page 96: Broadcasting
Broadcasting Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed Dial numbers, and up to 50 manually dialed numbers in the same broadcast. Enter Search/Speed Press between each of the numbers. Use Dial to help you choose the numbers easily.To set up Group dial numbers, see Setting up Groups for Broadcasting on page 7-5.
Page 97: Overseas Mode
■ If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 382 different numbers. ■ The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting.
Page 98: Delayed Send
Delayed Send During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 3. If it is not illuminated in green, press ).
Page 99: Setting Up Polled Transmission
Setting up Polled Transmission Polled Transmission is when you set up your machine to wait with an original document so another fax machine can call and retrieve it. If it is not illuminated in green, press ). Load the original document that is going to be retrieved. Menu Press TX Settings...
Page 100: Memory Security
Memory Security Memory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Send or Polling jobs. However, any pre-scheduled Delayed Send Faxes will be sent when you turn Memory Security On, so they will not be lost.
Page 101: Turning Memory Security On
Turning Memory Security on Menu Press Miscellaneous 1.Mem Security Press to select Set Security. Enter Press Enter the registered 4-digit password. Enter Press The machine goes offline and the LCD shows Secure Mode. If there is a power failure, the data in the memory will remain for up to 4 days.
Page 102: Auto Dial Numbers And Dialing Options
Auto Dial numbers and dialing options Storing numbers for easy dialing You can set up your machine to do three types of easy dialing: One-Touch, Speed Dial and Groups for Broadcasting faxes. If you lose electrical power, the auto dial numbers that are in the memory will not be lost.
Page 103 Press to select One-Touch Fax/Tel Fax/Tel. Enter Press Enter the phone or fax number (up to 20 digits). Enter Press —OR— If you purchased the optional Network boad, you can enter an Enter E-mail address, then press ■ If you want to enter a pause in the dialing sequence (for example, Redial/Pause to access an outside line), press as you are...
Page 104: Storing Speed Dial Numbers
Storing Speed Dial numbers You can store Speed Dial numbers, so that when you dial you will Search/Speed Dial only have to press a few keys ( , the Start three-digit number, and ). The machine can store 300 Speed Dial numbers.
Page 105: Changing One-Touch And Speed Dial Numbers
Changing One-Touch and Speed Dial numbers If you try to store a One-Touch or Speed Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: Press to change the stored...
Page 106: Setting Up Groups For Broadcasting
Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed Dial location, allow you to send the same fax message to many fax Start numbers by pressing only a One-Touch key and Search/Speed Dial Start , the three-digit location and First, you will need to store each fax number as a One-Touch or...
Page 107: Dialing Operations
Stop Press You can print a list of all One-Touch and Speed Dial numbers. (See Printing reports on page 9-3.) Group numbers will be marked in the column of 'Group'. Dialing operations You can use the machine to make voice telephone calls by dialing manually or by using Search, One-Touch Dial or Speed Dial memory.
Page 108: Pause
Pause Redial/Pause Press to insert a 3.5-second pause between Redial/Pause numbers. If you are dialing overseas, you can press as many times as needed to increase the length of the pause. Tone or Pulse If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below.
Page 109: Remote Fax Options
Remote Fax Options Fax Forwarding Programming a Fax Forwarding number When Fax Forwarding is selected, your machine stores the received fax in the memory. Then it dials the fax number you have programmed and forwards the fax message. Menu Press Remote Fax Opt 1.RMT RTV/FX FWD Press...
Page 110: Setting Remote Retrieval
Setting Remote Retrieval You can call your machine from any fax machine using touch tone and use a Remote Retrieval Passcode and other button presses to retrieve fax messages. Cut out the Remote Retrieval Access Card on the last page and keep it in your wallet as an aid. Before you use the remote access and retrieval features, you have to set up your own code.
Page 111: Using R R Passcode
Using R R Passcode Dial your fax number from a telephone or another fax machine using touch tone. When your machine answers, immediately enter your R R Passcode (3 digits followed by The machine signals if it has received fax messages: 1 long beep Fax messages —...
Page 112: Remote Commands
Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your R R Passcode (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the Remote...
Page 113: Retrieving Fax Messages
Retrieving fax messages Dial your fax number. When your machine answers, immediately enter your R R Passcode (3 digits followed by ). If you hear one long beep, you have messages. As soon as you hear two short beeps, use the dial pad to press Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by...
Page 114: Printing Reports
Printing reports Fax settings and journal You need to set up the Job Status Report and Journal Interval in the menu table. Menu Press Setup Reports 1.Job Status Rpt —OR— Menu Press Setup Reports 2.Journal Customizing the Job Status Report You can use the Job Status Report as proof that you sent a fax.
Page 115: Setting The Journal Interval
Setting the Journal Interval You can set the machine to print the Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can print the report by following the Steps on the next page.
Page 116: Printing Reports
Printing reports Five reports are available: Prints the Help List so you can see at-a-glance 1.Help List how to quickly program your machine. Lists names and numbers stored in the 2.Dialer Dir One-Touch and Speed Dial memory, in numerical order. Lists information about the last incoming and 3.Journal outgoing faxes.
Page 117: Making Copies
Making copies Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. Enter Copy mode Copy Before making copies, make sure that ) is illuminated Copy in green. If it is not, press ) to enter Copy mode.
Page 118: Making A Single Copy
Making a single copy Copy Press ) to illuminate it in green. Place the original document face down in the ADF. Start Press Do NOT pull on the original document while copying is in progress. Stop To stop copying and eject the original document, press Making multiple copies Copy Press...
Page 119: Out Of Memory Message
Out of Memory message If the memory becomes full while you are Out of Memory making copies, the LCD message will guide you through the next step. Stop If the Out of Memory message appears, press to cancel or Start to copy scanned pages.
Page 120: Using The Copy Keys(Temporary Settings)
Using the Copy keys (Temporary settings) When you want to change the settings only for the next copy, use the Temporary Copy Keys. You can improve your copies by using the Temporary Copy Keys: Enlarge/Reduce Contrast Mode Options , and .
Page 121: Enlarge/Reduce
Enlarge/Reduce You can select the following enlargement or reduction ratios. Auto sets the machine to calculate the reduction ratio that fits the size of your paper. Custom (25 - 400%) allows you to enter a ratio from 25% to 400%. Enlarge/Reduce Press .
Page 122 Press to select the enlargement or reduction ratio you want. Enter Press —OR— Enter You can select Custom (25 - 400%) and press Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%. Enter Press (For example, press to enter 53%.) Start...
Page 123: Copy Mode (Type Of Original Document)
Copy Mode (type of original document) You can select the Copy Mode for your type of original document. The default setting is Auto. Copy Press ) to illuminate it in green. Place the original document face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99).
Page 124: Contrast
Contrast You can adjust copy contrast to make copies darker or lighter. Copy Press ) to illuminate it in green. Place the original document face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99).
Page 125: Options
Options Options Use the key to set the following copy settings only for the next copy. Press Menu Selections Options Factory Page Copy Setting Options Enter Enter select select 10-10 Page Layout Off(1 in 1) (1 in 1) 2 in 1 4 in 1(P) 4 in 1(L) 10-12...
Page 126: N In 1 Copy
N in 1 copy (Page Layout) You can save paper by copying either two or four pages onto one page. Please make sure paper size is set to A4, Letter or Legal. Copy Press ) to illuminate it in green. Place the original document face down in the ADF.
Page 127 4 in 1 (P) 4 in 1 (L) 10 - 11 MAKING COPIES...
Page 128: Sorting Copies
Sorting copies You can sort multiple copies. Pages will be printed in the order 123, 123, 123, and so on. Copy Press ) to illuminate it in green. Place the original document face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99).
Page 129: Changing The Default Copy Settings
Changing the default copy settings You can adjust the copy settings. These settings will stay until you change them again. Copy Mode Menu Press Copy Mode Auto Press to select Text, Photo or Auto. Enter Press Stop Press Contrast You can change the contrast to help an image look lighter or darker. Menu Press Contrast...
Page 130: Important Information
Important information Standard telephone and FCC Notices These notices are in effect on models sold and used only in the United States. This equipment is hearing-aid compatible. When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
Page 131 If trouble is experienced with this equipment, for repair or warranty information, please contact Imagistics. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 132: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)
Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: Imagistics International Inc. 100 Oakview Drive Trumbull, CT 06611, U.S.A. TEL: (203) 365-7000 declares, that the products Product Name: sx2100 comply with Part 15 of the FCC Rules.
Page 133: Important
Important Changes or modifications not expressly approved by Imagistics International Inc. could void the user’s authority to operate the equipment. Important – about the interface cable A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device.
Page 134: Compliance Statement
The purpose of the International E Program is to NERGY promote the development and popularization of energy-efficient office equipment. TAR ® As an E Partner, Imagistics International Inc. has NERGY TAR ® determined that this product meets the E guidelines for NERGY energy efficiency.
Page 135: Fda Regulations
Use of controls, adjustments or performance of procedures other than those specified in this guide may result in hazardous invisible radiation exposure. WARNING Changes or modifications not expressly approved by Imagistics International Inc. may void the user’s authority to operate the equipment. Internal laser radiation Max.
Page 136: Important Safety Instructions
Important safety instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Switch off and unplug the power cord before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.
Page 137 Refer all servicing to the Imagistics Diagnostics Center. Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: ■...
Page 138: Trademarks
Trademarks Imagistics is a registered trademark of Imagistics International Inc. The Imagistics logo is a registered trademark of Imagistics International Inc. © 2004 Imagistics International Inc. All rights reserved. Windows, Microsoft and Windows NT are registered trademarks of Microsoft in the U.S. and other countries.
Page 139: Troubleshooting And Routine Maintenance
Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message.
Page 140 10 minutes. If the LCD still shows on. Leave the Fuser Error or changes to machine for Machine Error, call Imagistics 10 min. Customer Service. The jam clear cover (fuser cover) is open. Please close the jam clear cover Fuser Open (fuser cover).
Page 141 If the machine cannot reset itself and return to the date and time prompt, it will display Machine Error XX. Please call Imagistics Diagnostics Center and tell them the Machine Error number: In USA: 1-800-243-5556 Toner cartridge is not installed.
Page 142: Original Document Jams
Original document jams If the original document is jammed follow the steps below. Original document was not inserted or fed properly, or was too long. Open the control panel cover. Carefully pull the original document toward the front of the machine.
Page 143: Paper Jams
Paper jams To clear paper jams, please follow the steps in this section. WARNING Before you clear a paper jam, make sure you have switched off and unplugged the machine. After you have just used the machine, some parts inside the machine are extremely hot. When you open the front cover or back output tray of the machine, never touch the shaded parts shown in the following diagram.
Page 144 Pull the paper tray completely out of the machine. Pull the jammed paper up and out of the machine. Press the cover release button and then open the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6...
Page 145 Pull out the drum unit and toner cartridge assembly. Pull the jammed paper up and out of the machine. If you cannot remove the drum unit and toner cartridge assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper out of the paper tray.
Page 146 WARNING To prevent damage to the machine caused by static electricity, do not touch the electrodes shown in the following diagram. Open the back output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. If you have to pull the paper toward the back of the machine, the fuser may get dirty with toner powder and it may scatter on the next printouts.
Page 147 WARNING After you have just used the machine, some internal parts of the machine are extremely HOT! Wait for the machine to cool down before you touch the internal parts of the machine. HOT! Back view Open the jam clear cover (fuser cover). Pull the jammed paper out of the fuser unit.
Page 148 Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit. Then put the toner cartridge back in the drum unit. Put the drum unit and toner cartridge assembly back in the machine.
Page 149: If You Are Having Difficulty With Your Machine
If the copy looks bad, clean the and bottom of sentences are scanner area. If there is still a problem, call Imagistics National cut off. Diagnostics Center at 1-800-243-5556.
Page 150 DIFFICULTY SUGGESTIONS Sending Faxes Poor sending quality. Try changing your resolution to Fine or EX-Fine. Make a copy to check your machine’s scanner operation. If copy quality is not good, clean the scanner. (See Cleaning the scanner on page 12-22.) Transmission Verification There is probably temporary noise or static on the line.
Page 151 If you are using Windows 95/98/98SE/Me, select ‘Printer Settings’ from characters are missing or the ‘Start’ menu. Select the properties of the ‘Imagistics sx2100 (USB) some characters are printed in Printer’. Click ‘Spool Setting’ on the ‘Details’ tab. Select ‘RAW’ from their place.
Page 152 DIFFICULTY SUGGESTIONS Paper Handling Difficulties The machine does not load Check to see if the Check Paper or Paper Jam message appears on paper. The LCD shows Check the LCD. If it is empty, load a new stack of paper into the paper tray. If Paper or Paper Jam.
Page 153: Improving The Print Quality
Improving the print quality This section provides information on the following topics: Examples of poor print Recommendation quality Check the printer’s environment. Conditions such as humidity, high temperatures, and so on may cause this print fault. (See Choosing a ABCDEFGH CDEF location on page iii.) abcdefghijk...
Page 154 Examples of poor print Recommendation quality If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. 3.7 in. (94 mm) Clean the drum unit as follows: 3.7 in.
Page 155 Black lines down the page piece of paper is not inside the printer covering the scanner window. Printed pages have toner The fixing unit may be smudged. Call Imagistics National Diagnostics stains down the page. Center at 1-800-243-5556. You may clear the problem by wiping the scanner window with a soft cloth.
Page 156: Compatibility
Examples of poor print Recommendation quality Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the printer very often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, try fanning the paper stack and then rotating the paper 180°...
Page 157: Packing And Shipping The Machine
Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, you may void your warranty. Turn the machine power switch off. Unplug the machine from the telephone wall jack. Unplug the machine from the AC power outlet.
Page 158 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. Close the front cover. Fold down the face-down output tray flap. Remove the telephone line cord, ADF document output support, ADF document support, handset and handset curled cord. Wrap the machine in the plastic bag and place it in the original carton with the original packing material.
Page 159 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord, handset, handset curled cord and printed materials in the original carton as shown below: Close the carton and tape it shut. 12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
Page 160: Routine Maintenance
Routine maintenance Cleaning the scanner Turn the machine power switch off and unplug the machine from the AC power outlet. Lift the control panel cover. Clean the white bar and the glass cover. Moisten a small piece of clean soft, lint-free cloth with isopropyl alcohol and carefully remove dirt from the glass cover and the white bar of the scanner.
Page 161: Cleaning The Printer
Cleaning the printer Caution ■ Do not use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. ■ Do not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the scanner window with your finger. ■...
Page 162: Cleaning The Drum Unit
Gently clean the scanner window by wiping it with a clean soft dry cloth. Do not use isopropyl alcohol. Laser Scanner Window Cleaning the drum unit We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner.
Page 163: Replacing The Toner Cartridge
Replacing the toner cartridge When the toner cartridge is running low, the LCD shows Toner Low. It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning. Discard the used toner cartridge according to local regulations, keeping it separate from domestic waste.
Page 164: How To Replace The Toner Cartridge
How to replace the toner cartridge WARNING Just after you use the machine, some internal parts of the machine will be extremely HOT! So, never touch the shaded parts shown in the illustration. HOT! Open the front cover and pull out the drum unit. Caution ■...
Page 165 If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. ■ Imagistics strongly recommends that you do not refill the toner cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Imagistics Brand replacement toner cartridges (484-5).
Page 166 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. Remove the protective cover. Insert the new toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically. Drum Unit Toner Cartridge TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28...
Page 167 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the Home position (▼) before reinstalling the drum unit and toner cartridge assembly. Home Position(▼) Corona Wire Reinstall the drum unit and toner cartridge assembly and close the front cover.
Page 168: Replacing The Drum Unit
Replacing the drum unit The machine uses a drum unit to create print images on paper. If the LCD shows Change Drum Soon, the drum unit is near the end of its life and it is time to purchase a new one. Even if the LCD shows Change Drum Soon, you may be able to continue printing without having to replace the drum unit for a while.
Page 169 Follow these steps to replace the drum unit: Press the cover release button and then open the front cover. Remove the old drum unit and toner cartridge assembly. Place it on a drop cloth or disposable paper to avoid scattering toner. Caution To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
Page 170 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit. (See Replacing the toner cartridge on page 12-25.) Lock Lever Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit.
Page 171: Page Counter
Page Counter You can see number of total pages, copy pages, print pages and List/Fax (total fax print + total list print) pages that your machine has printed. Menu Press Page Counter Total :123456 The LCD shows number of pages for Total.
Page 172: Optional Accessories
Optional accessories Memory board The memory board is installed on the main controller board inside the machine. When you add the optional memory board, it increases the performance for both copier and printer operations. Optional Memory 32 MB TECHWORKS 12457-0001 64 MB TECHWORKS 12458-0001 128 MB TECHWORKS 12459-0001 In general, the DIMM must have the following specifications:...
Page 173: Installing The Optional Memory Board
Installing the optional memory board WARNING ■ DO NOT touch the surface of the main board within 15 minutes after turning off the power. ■ Before installing the optional memory board, make sure there are no faxes in the memory. ■...
Page 174 WARNING DIMM boards can be damaged by even a small amount of static electricity. Do not touch the memory chips or the board surface. Wear an antistatic wrist strap when you install or remove the board. If you do not have an antistatic wrist strap, frequently touch the bare metal on the printer.
Page 175: Network (Lan) Board
Network (LAN) board When you add the optional Network (LAN) Board, you can connect your machine into the network to use the Internet FAX, Network Scanner, Network Printer and Network Management operations. WARNING DO NOT touch the surface of the main board within 15 minutes after turning off the power.
Page 176: Before Starting Installation
Before starting installation Be careful when handling the Network board. There are many delicate electronic components that are susceptible to damage from static electricity. To avoid such damage, use the following precautions when handling the board. ■ Leave the Network board in its anti-static bag until you are ready to install it.
Page 177 WARNING Turn the machine power switch off, before installing (or removing) the Network board. Remove the side cover. Loosen the two screws, and then remove the metal shield plate. Loosen the two screws, and then remove the metal cover plate. Cover Plate 13 - 6 OPTIONAL ACCESSORIES...
Page 178 Plug the Network board into connector P1 located on the main board as shown in the illustration (press firmly) and secure the Network board with the two screws. Put the metal shield plate back on and secure it with the two screws.
Page 179: Step 2: Connecting The Network Board To An Unshielded Twisted Pair 10Base-T Or 100Base-Tx Ethernet Network
Step 2: Connecting the Network board to an Unshielded Twisted Pair 10BASE-T or 100BASE-TX Ethernet Network To connect the Network board to a 10BASE-T or 100BASE-TX Network, you must have an Unshielded Twist Pair Cable. One side of the cable must be connected to a free port on your Ethernet hub and the other side must be connected to the 10BASE-T or 100BASE-TX connector (an RJ45 Connector) of the Network board.
Page 180: Test Switch
Holds approx. 250 sheets of 20 lb (80 g/m Basis Weight 16 to 28 lb (60 to 105 g/m Moisture Content 4% to 6% by weight We Recommend: Imagistics 471-1 Letter Cut sheet: Imagistics 462-2 Legal OPTIONAL ACCESSORIES 13 - 9...
Page 181: Glossary
Glossary ADF (Automatic Document Feeder) The original document can be placed in the ADF and scanned one page at a time automatically. Automatic fax transmission Sending a fax without picking up the Monitor handset of the machine (or pressing Automatic Redial A feature that enables your machine to redial the last fax number if the fax did not go through because the line was busy.
Page 182 Coding Method Method of coding the information contained in the original document. All fax machines must use a minimum standard of Modified Huffman (MH). Your machine is capable of greater compression methods, Modified Read (MR), Modified Modified Read (MMR) and JBIG, if the receiving machine has the same capability.
Page 183 F/T Ring Time The length of time that the machine rings (when the Answer Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered. Fax Forwarding Sends a fax received into the memory to another pre-programmed fax number.
Page 184 LCD (liquid crystal display) The display screen on the machine that shows interactive messages during On-Screen Programming and shows the date and time when the machine is idle. Machine ID The stored information that appears on the top of faxed pages.
Page 185 Remote Retrieval Access The ability to access your machine remotely from a touch tone phone. Resolution The number of vertical and horizontal lines per inch. See: Standard, Fine, Extra Fine and Photo. Ring Count The number of rings before the machine answers in Fax mode.
Page 186 ® True Type fonts The fonts that are used in the Windows operating systems. If you install the TrueType fonts, more types of fonts will ® be available for Windows applications. Unique Ring A subscriber service purchased from the telephone company that provides another phone number on an existing phone line.
Page 187: Specifications
Specifications Product description Five performance modes are available for 5 in 1 model fx2100: Printer, Copier, Scanner, Fax and PC-Fax (via your PC). General Standard Memory 32 MB Capacity Optional Memory 1 DIMM slot; Memory expandable up to 160 MB via 64 MB or 128 MB DIMM Automatic Document Up to 30 sheets...
Page 188: Print Media
General (continued) Temperature Operating: 50 - 90.5 °F Storage: 32 - 104 °F Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) Print media Paper Input Paper Tray ■ Paper type: Plain paper, recycled paper and transparencies, envelopes (Manual Feed Tray) ■...
Page 189: Fax
Compatibility ITU-T Group 3 Coding System MH/MR/MMR/JBIG Modem Speed 33600-2400 bps Automatic Fallback Original Size ADF Width: 5.8" to 8.5" ADF Height: 3.9" to 14.0" Scanning Width 8.16 inches Printing Width 8.16 inches Gray Scale 256 levels Polling Types Standard, Sequential Contrast Control Automatic/Light/Dark (manual setting)
Page 190: Scanner
Scanner Color/Monochrome Monochrome ® TWAIN Compliant Yes (Windows 95/98/98SE/Me/2000 Professional ® and Windows NT Workstation Version 4.0) ® ® Mac OS 8.6-9.2/Mac OS X 10.1/10.2.1-10.3 or greater ® WIA Compliant Yes (Windows Up to 9600 × 9600 dpi (interpolated)* Resolution Up to 300 ×...
Page 191: Printer
Printer ® Emulation PCL6 (Printing System for Windows emulation ® mode of HP LaserJet) and BR-Script (PostScript ™ language emulation) ® Printer Drivers Windows 95/98/98SE/Me/2000 Professional/XP ® and Windows NT Workstation Version 4.0 driver supporting Native Compression mode and bi-directional capability ®...
Page 192: Computer Requirements
Computer requirements Minimum System Requirements Available Hard Disk Space Computer Platform & Operating Processor Minimum Recommended System Version Minimum Speed Application Driver Software*1 95, 98, 98SE Pentium 75MHz 24 MB 32 MB Pentium ® 150MHz Windows 32 MB 64 MB 100 MB Operating 80 MB...
Page 193 Index transmission ..... 6-3 Access codes, storing and dialing ....... 7-6 Back light ..... 1-6, 1-7 ADF (automatic document Broadcasting ..... 6-14 feeder) ......2-7 setting up Groups for ..7-5 ADF cover ......12-4 Answer Mode External TAM ....5-1 Caller ID ......
Page 194 Enlarge/Reduce key ..10-5 enter Copy mode .... 10-1 ECM (Error Correction Mode) keys ........ 10-4 .........1-10 multiple ......10-2 Ecology Options key ....10-9 Save Toner .....4-11 page layout ....10-10 Sleep Time .....4-11 paper ........ 2-1 Enlarge/Reduce key (copying) single ......
Page 195 Remote Retrieval ..8-4 retrieving from a remote site Hearing aid compatible ..4-9 ........8-5 HELP Ring Count, setting ..5-2 Help List ......9-3 Sequential RX ....5-9 LCD messages ....3-1 using fax codes ..... 5-7 navigation keys ..... 3-2 sending at end of conversation ..
Page 196 Mode keys resolution ......S-5 Copy ....... 10-1 specifications ....S-5 Fax ........6-1 Printer drivers ..... S-5 Scan ......... 1-4 Multi-line connections (PBX) ......... 1-16 Redial/Pause .......6-7 Reducing copies ......10-5 One-Touch dial long faxes ......5-5 changing ......7-4 Reports ......9-1, 9-3 storing ......
Page 197 TAM (telephone answering Volume, setting machine), external beeper ......4-7 ......1-11, 1-15, 5-1 ring ........4-7 Answer Mode ....5-1 speaker ......4-8 connecting ..... 1-12 recording OGM ....1-13 with two-line jack ... 1-15 Text, entering ..... 4-3 special characters ....
Page 198: R Remote Retrieval Access Card
Remote Retrieval Access card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine’s Fax Forwarding and Remote Retrieval features.
Page 199 Fold Fold R - 2 REMOTE RETRIEVAL ACCESS CARD...
Page 200 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Page 201 LF6396001...

imagistics sx2100 User Manual

Introduction

Loading Paper and Original Documents

On-Screen Programming

Getting Started

RX Settings

TX Settings

Auto Dial Numbers and Dialing Options

Remote Fax Options

Printing Reports

Making Copies

Important Information

Troubleshooting and Routine Maintenance

Optional Accessories

Glossary

Specifications

Quick Links

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Summary of Contents for imagistics sx2100